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All Journal International Journal of Applied Business Research BISMA (Bisnis dan Manajemen) The South East Asian Journal of Management
Gan, Christopher
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Do Export Activities Improve Small Firm Performance? Evidence from Indonesia Revindo, Mohamad Dian; Gan, Christopher; Alta, Aditya
The South East Asian Journal of Management Vol. 14, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims: This study investigates the link between involvement in direct export activities and firm performance, with reference to small and medium-sized enterprises (SMEs) in Indonesia. Design/Methodology/Approach: The study employed primary data collected from questionnaires administered to 271 exporting SMEs in seven provinces in Jawa-Bali Region. The OLS and GLM regression techniques were employed to estimate the export impact model. Research Findings: The results show that export activities bring the highest performance improvement in product quality, moderate improvement in marketing and networking techniques, total sales, total profit, production technique or technology and worker productivity, and least improvement in domestic sales. SMEs' exports-induced performance improvement is positively affected by firm size, owners' education, the presence of foreign investors, and assistance from central government agencies, negatively affected by years of exporting, and shows an inverted U-shaped relationship with export intensity. Theoretical Contribution/Originality: The discourse of firm internationalization theories should not only focus on pre-export activities, but also post-export activities. Further, the discourse on the relationship between firm performance and degree of internationalization should consider non-linear relationship. Managerial Implications in the Southeast Asian Context: SMEs should keep actively participating in the government's export assistance programs in their post-export stage. Especially, exporting SMEs should maintain and strengthen their relationships central government agencies. In order to maintain and expand their export activities, SMEs may consider partnership with foreign investors. Research Limitations and Implications: Future research may investigate the specific export stimuli and export barriers that SMEs encounter in post-export stage. The scope of the study can be expanded to provincial or country comparison in Southeast Asia, taking into account differences in social and economic characteristics, or specified to a particular province/region or product group/industry. Other definitions of SMEs-such as those based on asset or turnover size-might be attempted. Data accuracy may also be improved through the use of factual (quantitative) data to replace some perceptual data used in the current study.
Examining the role of personal innovativeness and trust in predicting generation Z’s online booking behaviour Hapsari, Raditha; Sabil Husein, Ananda; Gan, Christopher
BISMA (Bisnis dan Manajemen) Vol. 15 No. 2 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v15n2.p158-186

Abstract

This study responds to the Technological Acceptance Model (TAM) critics regarding the model's missing self-regulatory and motivational variables. The research integrates personal innovativeness and perceived risk in the TAM model and explores the interrelationships among those constructs. A self-administered questionnaire was used to collect the data for this study, and 293 consumers of the Indonesia Online Travel Agent (OTA) industry participated. The data were analysed using Partial Least Square, which employed the inner and outer model evaluations to analyse the data. The results demonstrated that Generation Z's attitude toward using the OTA application is positively affected by its perceived usefulness and ease of use. Moreover, three variables significantly affect Generation Z's behavioural intention to use e-commerce applications. Personal innovativeness significantly affects perceived transaction risks and attitudes toward using the OTA application. These results imply that in order to enhance customers’ willingness to keep using the application, the OTA practitioners should ensure that their customers experiencing the ease-of-use dan the usefulness of the application, so that the customers will have a greater willingness to use the same application in the future.
Is A Vending Machine My Best Bet? Understanding Key Factors Determining US Consumers’ Preference and Loyalty to Fruit Vending Machines Botero, Julio; Rombach, Meike; Dean, David; Gan, Christopher
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 02 (2024)
Publisher : Politeknik Negeri Bandung

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This study investigates the key factors influencing US consumer preference and loyalty to fruit vending machines compared to other distribution channels. It specifically examines the roles of experience, quality and value, COVID-19, convenience, freshness, and safety-related benefits of fruit vending machines. Data was collected through an online consumer survey and analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM). The findings reveal that the strongest predictors of consumer preference and loyalty are experience and perceived quality and value of the fruits. Convenience benefits appear significant only when comparing vending machines to other distribution channels while food safety does not emerge as a key factor. These findings add valuable insights for fruit growers and marketing managers in the US food retail sector.
Co-Authors Alta, Aditya Botero, Julio David Dean, David Raditha Dwi Vata Hapsari Revindo, Mohamad Dian Rombach, Meike Sabil Husein, Ananda