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All Journal Wacana Ekonomi : Jurnal Ekonomi, Bisnis dan Akuntansi Benefit : Journal of Bussiness, Economics, and Finance
Setena, Made
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Economics, Econometrics & Finance Education

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Pengaruh Komunikasi Terhadap Disiplin Kerja Karyawan Pada Ojas Prana Cafe & Restaurant Ubud Gianyar Swabawa, A. Agung Putu; Setena, Made; Budiarta, I Putu; Arjana, I Wayan Basi; Pemayun, I Dewa Gede Ari
WACANA EKONOMI (Jurnal Ekonomi, Bisnis dan Akuntansi) Vol. 22 No. 2 (2023)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/we.22.2.2023.168-175

Abstract

This study aims at the effectiveness of communication and the level of employee discipline as well as the effect of communication on employee work discipline at Ojas Prana Café & Restaurant Ubud Gianyar at Ojas Prana Cafe & Restaurant Ubud Gianyar. There are 5 methods used to collect data, namely: observation, interview, questionnaire, documentation, and literature study. The analysis technique used, namely: a. Quantitative Analysis, which is an analysis technique for analyzing quantitative data, where the analytical techniques used include 1) Simple Linear Regression Analysis, 2) Simple Correlation Analysis, 3) Determination Analysis. b. Descriptive analysis techniques to explain the results of the analysis and help draw conclusions about research results. Based on the results of the analysis, it shows that the communication process in operations at Ojas Prana Cafe & Restaurant Ubud Gianyar is running very effectively. Work discipline in operations at Ojas Prana Cafe & Restaurant Ubud Gianyar is very good. Communication has a real or significant effect on employee work discipline at the Ojas Prana Café & Restaurant Ubud company which can be seen from t count (3.753) greater than t table (1.833), which is in the area of rejection of Ho and Ha being accepted. The effect is very strong with a positive correlation coefficient of 0.781 which lies between 0.76 – 1.00 in the very strong criteria. While the influence relationship is positive, where with the improvement of communication one unit causes an increase in discipline of 0.958 units.
Pengaruh Kualitas Layanan Digital Banking dan Kemudahan Penggunaan Aplikasi terhadap Loyalitas Nasabah: Studi Kuantitatif pada BPD Bali Pasupati, Bayu; Indah Hapsari, Putu; Setena, Made
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1189

Abstract

Perkembangan teknologi digital telah mendorong transformasi dalam sektor perbankan melalui layanan digital banking yang menawarkan kemudahan dan efisiensi bagi nasabah. Penelitian ini bertujuan untuk mengkaji pengaruh kualitas layanan digital banking dan kemudahan penggunaan aplikasi terhadap loyalitas nasabah pada Bank Pembangunan Daerah (BPD) Bali. Metode yang digunakan adalah survei kuantitatif dengan sampel sebanyak 94 nasabah aktif yang menggunakan layanan mobile banking BPD Bali. Data dikumpulkan kemudian dianalisis menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa variable bebas berpengaruh signifikan positif terhadap variabel terikat. Kemudahan penggunaan aplikasi memiliki pengaruh yang lebih kuat dibandingkan kualitas layanan. Temuan ini menegaskan pentingnya peningkatan aspek kemudahan penggunaan aplikasi dan kualitas layanan dalam menjaga loyalitas nasabah di era digital, khususnya pada bank pembangunan daerah yang tengah melakukan transformasi digital. Penelitian ini memberikan kontribusi empiris sekaligus rekomendasi bagi pengelola bank untuk fokus pada pengembangan layanan digital yang responsif dan user-friendly guna memperkuat hubungan jangka panjang dengan nasabah.
Co-Authors I Putu Budiarta I Wayan Basi Arjana, I Wayan Basi Indah Hapsari, Putu Pasupati, Bayu Pemayun, I Dewa Gede Ari Swabawa, A. Agung Putu