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All Journal JPEKA: Jurnal Pendidikan Ekonomi, Manajemen dan Keuangan JENDELA PENGETAHUAN Jurnal Pengabdian kepada Masyarakat Arumbai Jurnal Pendidikan Ekonomi Jurnal Pengabdian kepada Masyarakat Arumbai
Sahusilawane, Stevie
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Journal : JENDELA PENGETAHUAN

 1 
Analysis of the Impact of Indomaret's Presence on SME Income in Ambon City (Case Study on SME Traders in Urimessing Village, RT 009/RW 003, Siwang Village Louhattu, Octovina Sonya; Louhenapessy, William George; Sahusilawane, Stevie
JENDELA PENGETAHUAN Vol 16 No 1 (2023): JENDELA PENGETAHUAN
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/jp16iss1pp41-51

Abstract

Income is all receipts in the form of money or goods originating from other parties or industrial products valued for the services of an amount of money from assets that are in effect at that time. Income is a person's source of income to meet daily needs and is very important for the survival and livelihood of a person, directly or indirectly. Likewise, with SME traders in Urimessing Village, the income of traders has begun to decline. This study uses a population of 30 samples and five quantitative research methods. After the presence of Indomaret in Ambon City, SME income began to decline because many consumers preferred shopping at Indomaret rather than at SMEs and using a simple pre-test. Anova 75222.339, Model summary 435.965, Report 629.85, Paired samples test 000.33.
Analysis of Sopi Farmers' Income Levels (in Negeri Soya RT/02 RW/007 Ambon City) Soplanit, Rian Ayos; Papilaya, Josef; Sahusilawane, Stevie
JENDELA PENGETAHUAN Vol 18 No 1 (2025): JENDELA PENGETAHUAN
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/jp18iss1pp1-9

Abstract

This study aims to analyze the income levels of sopi farmers in Negeri Soya, Ambon, and the factors influencing them. Primary data were obtained through interviews with active sopi producers, while secondary data were sourced from various literature. The results show that weekly sopi production ranges from 7 to 14 jerry cans, with each can having a capacity of 5 liters. Weather conditions and farmers' fermentation skills significantly affect production volumes. In terms of income, farmers earn between Rp 5,000,000 and Rp 6,000,000 per month, depending on production volume and selling prices. Operating costs, especially for fuel and equipment, also affect the net profits. In conclusion, although production is relatively small-scale, sopi farming provides significant income for local farmers. The study recommends the use of simple technology and infrastructure support to enhance production stability and market access.
Analysis of the Income of Fiber Body Fishermen in Latuhalat Village, Nusaniwe District, Ambon City Pattiwaellapia, Brian; Papilaya, Josef; Sahusilawane, Stevie
JENDELA PENGETAHUAN Vol 18 No 1 (2025): JENDELA PENGETAHUAN
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/jp18iss1pp63-73

Abstract

This study aims to analyze the income of bodi fiber fishermen and the factors influencing it, such as weather, capital, technology, and fishing experience. The method used is a descriptive qualitative approach by collecting data through observation, interviews, and documentation. The results show that the income of bodi fiber fishermen tends to fluctuate, influenced by weather conditions and limited capital. Most fishermen use traditional fishing technology, such as nets, which are effective but have efficiency limitations. Experience also plays an important role, with more experienced fishermen generally having better catches. To improve fishermen's welfare, increased access to capital, modern technology, and skills training is necessary. This research provides insight into how government intervention and technical support can help improve the income and welfare of bodi fiber fishermen.
The Influence of Maxim Online Transportation Service Quality on Consumer Satisfaction in Bentas, Nusaniwe District, Ambon City Latupeirissa, Juan J; Papilaya, Josef; Sahusilawane, Stevie
JENDELA PENGETAHUAN Vol 18 No 2 (2025): JENDELA PENGETAHUAN
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/jp18iss2pp242-252

Abstract

This study investigates the impact of online transportation service quality, specifically Maxim, on customer satisfaction in Bentas, Nusaniwe District, Ambon City. The development of information and communication technology has significantly influenced various sectors, including transportation. Maxim, a Russian-based ride-hailing service, entered the Indonesian market in 2018 and has rapidly gained popularity, particularly due to its competitive pricing and user-friendly application. In Bentas, Maxim's services have gained traction, offering affordable rates compared to other competitors like Gojek and Grab. However, the influence of service quality on customer satisfaction in Ambon, particularly in Bentas, remains underexplored, prompting this research. The research aims to assess the extent to which Maxim’s service quality influences customer satisfaction. The study employs quantitative analysis using regression analysis to explore the relationship between service quality and customer satisfaction. Findings reveal that service quality significantly impacts customer satisfaction, with an increase of 1 unit in service quality leading to a 0.381 unit increase in customer satisfaction. This research is vital as it provides deeper insight into how service quality, which includes aspects such as reliability, responsiveness, assurance, and empathy, directly influences customer experience. Maxim is encouraged to further improve service quality to enhance customer satisfaction in Bentas, Nusaniwe District, Ambon City.
Co-Authors Anmama, Yuliati Latupeirissa, Juan J Louhattu, Octovina Sonya Louhenapessy, William George Manuhuttu, Silvia Papilaya, Josef Papilaya, Josep Parinussa, Aryance Pattiwaellapia, Brian Rehatta, Geradin Soplanit, Rian Ayos Victry Erlitha Picauly, Victry Erlitha