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All Journal Jurnal Administrasi Publik : Public Administration Journal Jurnal Politik Pemerintahan Dharma Praja Jurnal Pemerintahan dan Keamanan Publik (JP dan KP) Bulletin of Social Studies and Community Development
Agus Supriadi Harahap
Institut Pemerintahan Dalam Negeri
Decision Sciences, Operations Research & Management Social Sciences

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E-GOVERNMENT DALAM BUSINESS PROCESS REENGINERING ADMINISTRASI PELAYANAN PERIZINAN Harahap, Agus Supriadi
Jurnal Politik Pemerintahan Dharma Praja Jurnal Politik Pemerintahan Dharma Pradja : Vol.11, No.2 - Desember 2018
Publisher : Fakultas Politik Pemerintahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (669.755 KB) | DOI: 10.33701/jppdp.v11i2.397

Abstract

ABSTRACT Depok is a city that is directly adjacent to the State Capital Jakarta. We know the city very narrow and very expensive housing land, the people’s choice is certainly suburb of the city that faced Depok. People in the sense of disappointment in the management of IMB, ranging from problems of slow and obscurity until the problem. convoluted procedure is coupled with process information that is not clear and always float, eventually the certainty of always not found. This research conducted with qualitative methods, collecting data through interviews, observation and in-depth discussions with informants who are directly related to the issuance of IMB service process, from the entire city of Depok regional organizations involved in the publishing process IMB. The results showed that the application of Electronic Government in the process of publishing Building Permit (IMB) in Depok in West Java has not applied thoroughly and with a system that has not integration. Implementation of Electronic Government in the work units involved in the process of IMB also yet thoroughly and also not maximized in the improvement of work processes (Business Process reengineer). Information Technology applications and infrastructure used in the process of issuing building permit was not optimal in helping the process of IMB. This study also shows the weakness of the role and functions of the organization which accountability in the application of information technology, lack of commitment in the implementation of electronic government, the difficulty of doing business systems integration services network IMB). Keywords: electronic government, business process reengineer.
SURVEI KEPUASAN STAKEHOLDERS TERHADAP KINERJA ALUMNI INSTITUT PEMERINTAHAN DALAM NEGERI Agus Supriadi Harahap
Jurnal Pemerintahan Dan Keamanan Publik (JP dan KP) Jurnal Pemerintahan dan Keamanan Publik (JP dan KP), Vol.1 No.1, Februari 2019
Publisher : Program Studi Manajemen Keamanan dan Keselamatan Publik IPDN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jpkp.v1i1.710

Abstract

Institut Pemerintahan Dalam Negeri (IPDN) is the university educating the candidates of leaders in local government institutions. Performance of its alumnus will be an important factor for the success of implementation of government tasks. This study aims to measure the performance of IPDN’s alumnus and the satisfaction of the stakeholders to the aforementioned performance. Data were collected through survey in thirteen provinces, and were analyzed through techniques of statistical descriptive and gap analysis. Among the eight selected dimensions of performance, namely communication skills, organizational skills, leadership, logic, effort, group skills, ethics, and other, it is found that the biggest gaps exist in the dimension of organizational skills and ethics. These findings indicate that IPDN needs to focus to development of the two dimension in itseducational process. Keywords: Employee performance; High education of Kepamongprajaan; Stakeholder’s satisfaction
INFORMAL INSTITUTIONS, GOVERNMENT REGULATORY FUNCTIONS, AND DEVELOPMENT OF GOVERNANCE STUDIES Pitono, Andi; Harahap, Agus Supriadi; Kartiwi, Kartiwi; Baidhowah, Adfin R.
Jurnal Politik Pemerintahan Dharma Praja Vol 16 No 2 (2023): Volume 16 Nomor 2 (2023) Jurnal Politik Pemerintahan Dharma Praja
Publisher : Fakultas Politik Pemerintahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jppdp.v16i2.3746

Abstract

The debate over governance studies in the 1980s and 1990s revolved around the dichotomy between governance studies as an autonomous scientific field and governance studies as a component of political or administrative study. During the present decade, the field of government has undergone significant axiological advancements. This article seeks to establish a theory in the field of governance studies that specifically examines one of the roles of government. It does so by presenting empirical evidence of non-litigation case resolution and highlighting the function of legal professionals at the village level. These professionals serve as the primary representatives of the government and directly interact with the community. The utilization of qualitative methodologies reveals that the resolution of non-litigation cases and the involvement of legal entities at the village level are primarily dependent on the interactions between village heads and informal institutions, such as religious leaders, traditional leaders, and community leaders. These interactions serve as the key components in resolving non-litigation disputes, thereby establishing a supplementary institution. Hence, there exists a conceptual correlation between informality and governance studies based on empirical evidence on the operation of informal arrangements and institutions. This essay aims to enhance the development of governance studies by acknowledging the prevalent issue of high informality in Indonesia. In order to establish a new theory in governance studies known as government informality, it is necessary to explore the relationship between governance studies and the concept of informality. Government informality refers to the collaboration between government regulatory responsibilities performed by government officials and informal institutions within society to address social issues.
Public Transport Arrangement: A Study of Policy Implementation in Bandung City Harahap, Agus Supriadi
Jurnal Administrasi Publik (Public Administration Journal) Vol. 15 No. 2 (2025): Jurnal Administrasi Publik (Public Administration Journal), December
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jap.v15i2.15087

Abstract

This study aims to analyze the implementation of Public Transportation Regulations in Bandung City, Indonesia. The issues focused on are the policy content and the context of its implementation. This study applies Grindle's policy implementation framework to critically examine policy implementation, exploring how political interests, administrative capacity, and institutional dynamics shape policy outcomes, dimensions often overlooked in transport policy research. This study fills a gap in urban transportation research that largely focuses on technical and infrastructure solutions. This study uses a descriptive qualitative approach using in-depth interviews, direct observation, and document analysis involving government officials, transportation operators, drivers, and users in Bandung City. The results indicate that policy implementation has not been successful for several reasons: the policy content does not accommodate the interests of the community and operators; the community is not interested in the long-term benefits of using public transportation; the anticipated changes in the policy are too broad; coordination problems between implementing agencies; and insufficient resource allocation. Policy implementation is also hampered by various contexts, namely: the existence of strong patron-client relationships between actors in channeling their economic interests; mechanisms for community engagement that have not been institutionalized; and low bureaucratic responsiveness.
Digital Transformation of Public Safety Governance: The DKI Jakarta Satpol PP Enterprise Architecture Using TOGAF-ADM Agus Supriadi Harahap; Andi Pitono; Muhadam Labolo
Bulletin of Social Studies and Community Development Vol 5, No 3 (2026): Bulletin of Social Studies and Community Development
Publisher : Institute of Multidisciplinary Research and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61436/bsscd/v5i3.pp226-241

Abstract

The rapid population growth in DKI Jakarta challenges the Civil Service Police Unit (Satpol PP) in maintaining public order, necessitating a robust management control system for its 5,500 field personnel. The existing operational application, SISAPPRA, operates sub-optimally due to misalignment with field procedures and isolated data structures. This study aims to analyze the Information and Communication Technology (ICT) requirements and design an enterprise architecture blueprint to enhance the operational management control system of Satpol PP DKI Jakarta. Employing a descriptive qualitative approach, data were gathered through direct observations of public order operations, in-depth interviews with three tiers of informants (leadership, IT staff, and field officers), and analysis of organizational documents. The data were systematically analyzed using the phases of The Open Group Architecture Framework Architecture Development Method (TOGAF-ADM). The gap analysis reveals critical functional deficiencies in the current application, including the absolute absence of access roles for command leadership, non-functioning spatial mapping features, and a lack of data integration with the Regional Civil Service Agency (BKD). To close these gaps, this study defines the target "SISAPPRA 2.0 Landscape," comprising 13 integrated modules and a 2024 implementation roadmap. The enterprise architecture successfully addressed blind spots in operational oversight by introducing a specialized investigation module for Civil Service Investigators (PPNS) and a dynamic executive dashboard. This research offers a theoretical novelty by integrating TOGAF-ADM with the Four Levers of Control concept, providing a transparent, command-integrated digital governance model tailored for high-risk public order enforcement. This enterprise architecture model can be adopted by Satpol PP agencies throughout Indonesia. Keywords: Enterprise Architecture, E-Government, Management Control System, Public Order Enforcement, TOGAF-ADM.
Co-Authors Andi Pitono Baidhowah, Adfin R. Kartiwi, Kartiwi Muhadam Labolo