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All Journal Britain International of Humanities and Social Sciences (BIoHS) Journal International Journal of Educational Review, Law And Social Sciences (IJERLAS)
Syafei Ibrahim
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Religion Humanities Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Public Services at District Office of Mesjid Raya, Aceh Besar Regency Muklis; Syafei Ibrahim; Zainur Rozikin
Britain International of Humanities and Social Sciences (BIoHS) Journal Vol 6 No 3 (2024): Britain International of Humanities and Social Sciences, October
Publisher : Britain International for Academic Research (BIAR) Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/biohs.v6i3.1194

Abstract

Various principles of public service are applied in realizing a service process that is not complicated, so that it can satisfy the community. Based on empirical facts that the principles of public service at District Office of Mesjid Raya, Aceh Besar Regency it is related to simplicity have not been able to create simplicity in the implementation of public services. The problem is how the principles of public service and how the standards of public service at District Office of Mesjid Raya in Aceh Besar Regency. This study uses a qualitative approach with 5 informants consisting of 1 District Head, 1 District Secretary, 1 Head of the Village Community Service Section, 1 Head of the Government Section and 1 population service staff. Data collection was carried out using observation techniques, interviews and documentation studies. The results of the study prove that the principles of public service can be realized through a straightforward service process, so as to satisfy the public. On the other hand, the principles of public service are provided with adequate and definite service places, because the certainty of service places can avoid complaints from the public. Then, security will also create legal certainty as a basis for implementing public services, because without legal certainty, the services provided will be invalid. The public service standards carried out by the district office simplify the requirements set in the service. Then, the service procedure can accelerate the execution of services provided by district office officers, because execution is a process of acceleration in public services. Public service standards at district offices will simplify the registration process, so that public services can be provided in a more timely manner.
CHANGES IN ORGANIZATIONAL STRUCTURE AND WORK CULTURE AT THE OFFICE OF THE MINISTRY OF RELIGION OF ACEH JAYA REGENCY (Study on the Impact of Bureaucratic Reform Policies through Equalization of Positions) Idris Suteja; Syafei Ibrahim; Kridawati Sadhana
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 6 (2025): November
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i6.4911

Abstract

Initial findings in the field show that there is resistance from some employees who feel that they have lost status or influence due to a change in position. Some employees also experience confusion about new roles and responsibilities in functional positions, which has an impact on decreased work motivation and organizational effectiveness. The purpose of this study is to determine the Impact of Bureaucratic Reform Policy Through Equalization of Positions with changes in organizational structure and work culture at the Office of the Ministry of Religion of Aceh Jaya Regency. The grand theory used is William N Dunn's theory of policy evaluation. The research method used is a qualitative research method based on the philosophy of postpositivism or interpretation. The focus of his research is Changes in Position Structure, Organizational Culture and Bureaucratic Reform Policy. Research results: Overall, the implementation of bureaucratic reform through equalization of positions at the Office of the Ministry of Religion of Aceh Jaya Regency has had an impact on the organizational structure and work culture. However, these changes are not fully effective because they are faced with a number of internal obstacles, such as employee unpreparedness, weak socialization, and not optimal support systems. Therefore, a more adaptive, participatory, and based on strengthening human resources is needed so that the goal of bureaucratic reform can really be realized at the regional level. The main novelty of this study lies in the comprehensive approach used, the local context raised, and the depth of analysis of the experience of employees as the main actors of bureaucratic reform. This dissertation makes an important contribution in bridging the gap between macro policy and the micro-realities of bureaucracy in the field.
Co-Authors Idris Suteja Kridawati Sadhana Muklis Zainur Rozikin