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All Journal JUKEJ: Jurnal Kesehatan Jompa Journal of Innovative and Creativity Global Insights in Management and Economic Research
Muzakky, Ahmad
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Strategi Manajemen Stres Di Kalangan Perawat: Pengaruhnya Terhadap Produktivitas dan Kualitas Pelayanan Muzakky, Ahmad; Ilmi, Muhamad Fadilah; Rostika, Reza; Nurazizah, Silvi; Safawi, Wafha Saleha; Ridwan , Heri; Saputra, Yudha Munajat; Sutresna, Iyos
JUKEJ : Jurnal Kesehatan Jompa Vol 3 No 2 (2024): JUKEJ: Jurnal Kesehatan Jompa
Publisher : Yayasan Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jkj.Vol3.Iss2.1243

Abstract

Stress management among nurses is an important strategy to improve mental and physical well-being in a demanding work environment. This study aims to explore the influence of stress management strategies on the productivity and quality of nursing services. The method used in this research is a literature review which includes an analysis of five recent studies on the effectiveness of stress management programs in hospitals. The research results showed that implementing stress management programs, such as stress coping and mindfulness training, significantly increased nurse productivity and service quality, as well as reduced the rate of medical errors and increased patient satisfaction. Keywords: Nursing, Productivity, Strategy, Stress Management.
Occupational Safety, Health, and Environmental (HSE/K3L) Risk Assessment of Ship Agency Personnel During Vessel Clearance Operations at PT Pelindo Marine Service Muzakky, Ahmad; Arianti, Nisha Desfi; Mardalena, Tri
Global Insights in Management and Economic Research Vol. 1 No. 04 (2025): November Issue Global Insights in Management and Economic Research
Publisher : INSPIRETECH GLOBAL INSIGHT

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53905/Gimer.v1i04.33

Abstract

Purpose of the study: This research aims to comprehensively evaluate K3L risks encountered by ship agency officers at PT Pelindo Marine Service during the ship clearance process and to assess the effectiveness of existing risk control measures. Materials and methods: A qualitative descriptive case study approach was employed, utilizing the Hazard Identification, Risk Assessment, and Risk Control (HIRARC) method. Data were collected through direct field observations, in-depth interviews with 10 respondents (ship agency officers, operational supervisors, and HSE officers), structured questionnaires, and analysis of company documents. Risk assessment was conducted using a Risk Assessment Matrix considering likelihood, severity, and risk rating parameters. Data analysis followed the Miles and Huberman model involving data reduction, data presentation, and conclusion drawing. Results: The study identified five main activity categories with varying risk levels. The highest risk was found in boarding and disembarking activities via pilot ladder (high risk: moderate probability × severe impact), particularly during adverse weather and nighttime operations. Moderate risks were identified for exposure to engine exhaust fumes, work fatigue, and stress from inter-agency coordination. While PT Pelindo Marine Service has implemented various control measures including mandatory Personal Protective Equipment (PPE), toolbox meetings, periodic K3L training, and direct supervision, gaps in individual compliance and limited oversight during peak operational hours remain significant challenges. Conclusions: The HIRARC-based evaluation revealed that although existing control measures are partially effective, systematic improvements are necessary, particularly for high-risk activities. Strengthening safety protocols, enhancing staff compliance monitoring, implementing digital safety technologies, and fostering a robust safety culture are essential for minimizing occupational accidents and ensuring sustainable maritime operations.
Assessing Ship Agency Procedural Management for Marine Waste Handling in Pelindo Marine Service Ports Muzakky, Ahmad; Arianti, Nisha Desfi; Mardalena, Tri
Global Insights in Management and Economic Research Vol. 2 No. 02 (2026): MAY ISSUE Global Insights in Management and Economic Research
Publisher : INSPIRETECH GLOBAL INSIGHT

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53905/Gimer.v2i02.09

Abstract

Purpose of the study: This study aims to assess the effectiveness of ship agency procedural management for marine waste handling implemented by PT Pelindo Marine Service (PMS) in compliance with international and national maritime environmental standards. Materials and methods: A descriptive qualitative approach was employed utilizing a case study design. Data were collected via structured in-depth interviews with 48 purposively selected participants comprising ship agency officers, port waste management personnel, and ship representatives operating across Pelindo Marine Service branch ports. Triangulated data sources encompassed field observations, documentation analysis of Standard Operating Procedures (SOPs), and official port logbooks. Inductive thematic analysis following the (B & Michael, 1994) framework was applied. Risk assessment conformed to AS/NZS 4360:2004 methodology. Ethical clearance was obtained from the Karimun University Research Ethics Committee (Ref. No. KU-REC/2025/014). Results: Findings reveal that PT PMS has established a five-stage waste disposal procedure aligned with MARPOL 73/78 and ISO 14001:2015; however, critical operational gaps persist. A risk matrix analysis identified 14 hazard categories across five procedural stages, with 6 categorised as high-risk. Facility capacity shortfalls were documented at 67% of branch ports, and crew waste segregation awareness was rated low by 58.3% of respondents. Manual documentation systems contributed to a 23% administrative error rate. Conclusions: PT PMS demonstrates satisfactory regulatory compliance at the procedural framework level, yet significant implementation deficits undermine environmental outcomes. Digital transformation of waste documentation, expansion of port reception facilities, and systematic crew environmental education are urgently recommended to achieve full Green Port certification standards.
Analisis Aktifitas Operasional Shipping Agency PT. Global Triputra Utama Maritim TBK Dalam Mengurus Dokumen Kapal Muzakky, Ahmad; Sitompul, Mey Krisselni; Putri, Amelia Pratama
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Shipping and port activities require effective ship agency services, particularly in handling ship documentation to ensure smooth operational processes. This study aims to analyze the operational activities and performance of the shipping agency at PT. Global Triputra Utama Maritim Tbk in managing ship clearance documents. The research was conducted through an Internship Program (Practical Work) from October 2025 to January 2026 at Tanjung Balai Karimun. A qualitative descriptive method was employed, with data collected through direct observation, interviews with shipping operational staff, and documentation studies. The results indicate that PT. Global Triputra Utama Maritim Tbk has carried out ship agency functions in accordance with applicable procedures and regulations, including clearance in and clearance out processes involving related institutions such as the Harbor Master and Port Authority (KSOP), Port Health Office, Immigration, Customs, and Navigation authorities. The company’s performance is considered fairly effective in terms of procedural accuracy and inter-agency coordination. However, several constraints affecting operational efficiency were identified, including limited supporting facilities, insufficient operational personnel, delays in document issuance by related institutions, and communication barriers with foreign ship crews. Overall, PT. Global Triputra Utama Maritim Tbk demonstrates good performance in handling ship documentation, although improvements in facilities, human resources, and coordination are required to enhance efficiency and service quality.
Co-Authors Arianti, Nisha Desfi Ilmi, Muhamad Fadilah Iyos Sutresna Mardalena, Novi Tria Nurazizah, Silvi Putri, Amelia Pratama Ridwan, Heri Rostika, Reza Safawi, Wafha Saleha Saputra, Yudha Munajat Sitompul, Mey Krisselni