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All Journal BAKTI BANUA : JURNAL PENGABDIAN KEPADA MASYARAKAT Management Studies and Business Journal Journal of Scientific Insights
Anggreani, Marezza Putri
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Public Health Social Sciences Other

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PENGEMBANGAN SDM YANG BERKUALITAS MELALUI PELATIHAN PELAYANAN PRIMA DAN ETOS KERJA BAGI PEGAWAI BPPMDDTT BANJARMASIN Fahmi, Muhammad; Fadillah, Netti Rosiana; Yuliani, Yuliani; Asma, Wiszda; Anggreani, Marezza Putri; Lidiana, Lidiana
Bakti Banua : Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 2 (2024): BAKTI BANUA: JURNAL PENGABDIAN KEPADA MASYARAKAT
Publisher : Sekolah Tinggi Ilmu Manajemen Indonesia (STIMI) Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35130/bbjm.v5i2.605

Abstract

Memiliki Sumber Daya Manusia yang unggul dan kompeten merupakan suaatu kebanggaan tersendiri bagi sebuah perusahaan ataupun institusi. Bagi SDM yang lingkup pekerjaannya lebih banyak berhadapan dengan konsumen, maka menberikan pelayanan prima menjadi hal yang utama. Melakukan pelayanan prima tidak hanya akan memperbaiki kualitas kerja, tapi juga membantu menaikaan kepuasan konsumen sehingga kredibilitas organisasi akan meningkat pula. Secara umum pelayanan pegawai tidak hanya dilakukan pada konsumen tetapi juga antar sesama pegawai, agar tercipta keharmonisan dalam bekerja. Etos kerja juga menjadi salah satu faktor penting dalam proses pengembangan kualitas SDM di lingkungan BPPMDDTT Banjarmasin. Dengan memahami konsep dan dimensi etos kerja, maka pegawai akan lebih mudah mengupayakan perbaikan kualitas kerjanya di masa yang akan datang.
The Role of Transformational Leadership in Enhancing Engagement and Motivation of Millennial Employees Anggreani, Marezza Putri; Suyanto, Suyanto
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 10 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/93crjw90

Abstract

The millennial generation who now dominates the workforce has different communication preferences, especially in the digital era, which requires adaptation of leadership styles, in particular transformational leadership. This research aims to analyze the influence of transformational leadership towards digital communication preferences and levels of engagement of millennial employees, using the approach Systematic Literature Review which is based on Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISM). The research results show that the internal dimensions of transformational leadership, like individualized consideration And intellectual stimulation, significantly influences millennial employee engagement through digital communication platforms. The practical implications of this research provide insights for HR managers to better understand the communication preferences of the millennial generation and adapt leadership styles to increase employee engagement and retention in a work environment that continues to develop digitally.
Navigating Conscious Unbossing: Understanding Gen Z's Reluctance Towards Traditional Leadership Roles Suyanto; Anggreani, Marezza Putri
Journal of Scientific Insights Vol. 2 No. 3 (2025): June
Publisher : Science Tech Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69930/jsi.v2i3.390

Abstract

This research explores the phenomenon of "conscious unbossing" among Generation Z professionals, examining their reluctance toward traditional hierarchical leadership structures. Through a mixed-methods approach combining surveys (n=427) and in-depth interviews (n=32) with Gen Z professionals (born 1997-2012) across technology, education, healthcare, and finance sectors, this study identifies key factors influencing their leadership preferences. Findings reveal that Gen Z professionals prioritize collaborative decision-making (78.3%), purpose-driven work (82.6%), and work-life integration (76.5%) over traditional power structures. Their leadership philosophy emphasizes distributed authority, technological fluency, and authentic engagement. The research identifies four unbossing archetypes: Digital Facilitators, Purpose Champions, Autonomy Advocates, and Collective Decision-Makers. Organizational implications include restructuring leadership development programs, implementing reverse mentoring initiatives, and creating flatter organizational structures. This study contributes to understanding evolving workplace dynamics, offering practical recommendations for organizations seeking to engage Gen Z talent effectively while navigating the transformation toward more collaborative leadership paradigms. The findings suggest that organizations must reimagine leadership frameworks to align with Gen Z's values of inclusivity, authenticity, and shared responsibility.
Co-Authors Asma, Wiszda Fadillah, Netti Rosiana Lidiana, Lidiana Sugeng, Santoso Suyanto Suyanto Suyanto Yuliani Yuliani