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INNOVATION OF DIGITAL IDENTITY APPLICATION (IKD) IN IMPROVING PUBLIC SERVICES IN GUNUNG ANYAR URBAN VILLAGE Ananda Dwi Firdaus; Sri Wibawani
JPASDEV : Journal of Public Administration and Sociology of Development Vol 4, No 2 (2023): JPASDEV : Journal of Public Administration and Sociology of Development
Publisher : Fakultan Ilmu Sosial dan Ilmu Politik Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jpasdev.v4i2.74017

Abstract

The rapid development of technology requires Indonesia to continue to innovate in improving public services. ID card services are an important part of population services. But there are still some obstacles. So the Directorate General of Dukcapil of the Ministry of Home Affairs created a new innovation, namely the Digital Population Identity (IKD) application. Surabaya City has the highest number of IKD activation applicants in East Java Province. Including Gunung Anyar Village Office is a place for IKD activation, but there are still several obstacles. This study aims to analyze and describe the innovation of the Digital Population Identity (IKD) application in improving public services in Gunung Anyar Urban Village, Surabaya City. The research approach uses a qualitative descriptive method. The results of this study are 1) Relative advantages, in this case IKD has the advantage of utilizing technological developments to greatly benefit the efficiency of time in processing Digital ID cards so that it can create a sense of satisfaction to the public. 2) Compatibility, in this case IKD is in accordance with regulations and there is compatibility with previous innovations, namely the transformation from physical KTP to digital KTP. 3) Complexity, in this case indicating a challenge. Although the application is designed to be easy to operate, the activation process still requires adaptation from some communities, especially those less familiar with technology. 4) Demonstrated ability, in this case, IKD in Gunung Anyar Village has produced positive results. The trial was carried out in stages, starting from the ASN Dispendukcapil to all Gunung Anyar Village employees and residents who applied for KTP reprints. 5) Ability to be demanded, in this case the ease of use and the benefits generated can be seen from the increase in the number of IKD users in Gunung Anyar Village. In general, it can be concluded that IKD is well received by residents of Gunung Anyar Village. IKD with various benefits and advantages that make residents feel that public services are more efficient in accordance with technological developments so that they can improve public services in Gunung Anyar Village.
Efektivitas Pelayanan Perpanjangan SIM Berbasis Aplikasi Digital Korlantas Polri Dewi Riski Sri Pangestu; Sri Wibawani
SOCIETAS Vol 13 No 1 (2024): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v13i1.5678

Abstract

still found in the city of Surabaya where many residents of the city of Surabaya still find it difficult to operate the National Police Traffic Corps Digital Application which is promoted by the Polrestabes. Whether it's residents who are unable to use digital applications, the application often has errors, several regional police officers cannot access the application, long queues and so on. This research aims to describe in depth the effectiveness of the Driving License (SIM) extension service based on the National Police Traffic Corps Digital application at the Surabaya Police Traffic Unit. This research uses a qualitative descriptive method focusing on effectiveness theory as a work orientation, namely (a) resources, funds, facilities and infrastructure; (b) the quantity and quality of goods or services produced; (c) time limit; and (d) the procedures that must be followed, by collecting data through observation, interviews and documentation. Data analysis techniques use interactive models. The results of this research show that the effectiveness of the SIM renewal service carried out at the Surabaya Police Traffic Unit is quite effective, but at several points there needs to be improvements and improvements in terms of services, namely in terms of resources, funds, facilities and infrastructure. Apart from that, there are indicators that are effective, namely the quantity and quality of goods or services that have been produced, and two other indicators that are quite effective, namely the time limit and procedures that must be followed.
The Role of Extra-Campus Organization in Building "Bela Negara" Character: Case of Cipayung Group of East Java Sri Wibawani; Anis Rosella Pitaloka; Luluk Ul Magnun; Roiyanatun Mahbubah; Jojok Dwiridotjahyono
Journal of Economics, Business, and Government Challenges Vol. 3 No. 01 (2020): Journal of Economics, Business, and Government Challenges [JoEBGC]
Publisher : Faculty of Economics and Bussiness, UPN "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/ebgc.v3i1.87

Abstract

This study aims to explore the role of the Extra-Campus Student Organizationsincorporated in the Cipayung Group, namely: Indonesian National StudentMovement (GMNI), Indonesian Islamic Student Movement (PMII), IndonesianStudent Association (HMI), Indonesian Christian Student Movement (GMKI) ),and the Catholic Students Association of the Republic of Indonesia (PMKRI) inraising awareness of the nation defense in East Java. This study uses a qualitativeapproach with data collection techniques in the form of content analysis ofcredible news, in-depth interviews, and focus group discussions (FGD) oninformants or informants selected based on purposive techniques. The dataanalysis technique used is an interactive model, and the data validity test techniqueuses triangulation. The results of this study indicate that the Copying Group interms of regeneration implanted the values of the country's defense throughcompulsory material delivered in activities ranging from member recruitment,primary education and training, and further training. In terms of scientific studiesand issues, the Copying Group often conducts study discussions that also carry thetheme of defending the country. In terms of student actions or movements, thevalues of state defense instilled through efforts to criticize government policiesthat are considered non-Pancasila. Copying Group members also carry outcommunity service which aims to instill in their members that love for themotherland and willingness to sacrifice for the nation and state. Then it can beconcluded that the Copying Group has a role in raising awareness of the defense ofthe student state in East Java.
Efektivitas Pelayanan Publik Feeder Wira-Wiri Kota Surabaya Fairuz Salsabila Khusnannisa; Sri Wibawani
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 10 (2024): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i10.3222

Abstract

The city of Surabaya is the capital of East Java province which is known as the city of heroes and is the second largest metropolitan city with a dense population after the city of Jakarta. According to data from the official website of the East Java Central Statistics Agency in 2023, the city of Surabaya has a population of approximately 2,893,698 people, with a large population this will result in an increase in the number of private vehicles which will affect comfort in urban areas. In connection with this, the Surabaya city government has provided a program that aims to overcome problems in the transportation sector, namely the provision of public transportation called Feeder Wira-Wiri by bringing the concept of orderly, safe and comfortable driving or transportation behavior. The aim of this research is to measure the effectiveness of the Wira-Wiri Feeder Public Transport Service in the City of Surabaya. This research uses a quantitative approach using simple descriptive analysis techniques. The data collection technique in this research uses a questionnaire technique. The population of this research is people who use wira-wiri feeder services with a sample of 100 respondents. This research produced interesting findings, including: 1) The results of respondents' responses to the twelve effectiveness measurement indicators showed that all indicators still had values ​​that indicated they were quite effective. However, of the twelve effectiveness measurement indicators, the value indicating quite high effectiveness is found in the flexibility of adaptation indicator with a percentage of 23% and in the productivity indicator with a percentage of 16%. 2) The overall results of the respondents' responses showed that the Surabaya City wira-wiri feeder public transport service was said to be effective with a percentage of 53%.
Aktualisasi Nilai Bela Negara Mahasiswa Asrama Bela Negara UPN “Veteran” Jawa Timur Leticia Nuzululita Agustine; Sri Wibawani
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 11 (2024): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i11.3432

Abstract

Defending the country is the right, duty, and responsibility of the people to protect and guarantee the sovereignty of the country based on the people's love for life and the country. The form of defending the country that can be carried out by the younger generation is by carrying out the basic values ​​of defending the country which include love of the country, awareness of the nation and state, believing in Pancasila as the state ideology, being willing to make sacrifices and having the initial ability to defend the country so that by having this attitude it will become a person. a nation with national knowledge and love of the homeland. UPN "Veteran" East Java has a dormitory based on national defense to support the process of forming national defense character in its female students. This research aims to measure the actualization of national defense values ​​for students at the UPN "Veteran" East Java State defense dormitory. The method used is descriptive quantitative. Data collection techniques in this research are questionnaires, observation, and documentation. The sample this study 133 students at the UPN "Veteran" East Java State Defense Dormitory. The data analysis techniques for this research are descriptive statistics, factor analysis, reliability testing, and validity testing using SPSS For Windows Release 23. The results of this research are that the 5 national defense values ​​have relatively high category results so they have a big influence on the actualization of students' national defense values. UPN "Veteran" East Java state defense dormitory.
Kualitas Pelayanan Dokumen Perpindahan Penduduk di Kelurahan Pacarkeling Kota Surabaya Nayani Alya Aquila Muzdalifah; Sri Wibawani
VISA: Journal of Vision and Ideas Vol. 4 No. 1 (2024): VISA: Journal of Vision and Ideas
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i1.1554

Abstract

The government is obliged to provide good services in fulfilling the wants and needs of the community as stated in Undang-Undang Number 25 of 2009 concerning public services. Population administration services are one form of government public services with implementation at the village office in population administration services. The presence of the Klampid New Generation application is to assist the community in submitting population administration applications, one of which is the transfer service. In reality, several problems were found in population administration services. The existence of this research aims to analyze the quality of service of population transfer documents in Pacarkeling Village, Surabaya City using descriptive qualitative research methods with data analysis techniques referring to the Miles and Huberman model, namely analyzing data, namely data reduction, data presentation, and conclusion drawing and data collection techniques through interviews, documentation, observation, and literature study. This research uses five dimensions of public service quality theory according to Parasuraman, Zeithaml, and Berry, namely 1) Tangible, 2) Reliability, 3) Responsiveness, 4) Assurance, and 5) Empathy. The results showed that the population transfer service in Pacarkeling Village in terms of service quality can be said to be good.
Strategi Dinas Tenaga Kerja Kabupaten Sidoarjo dalam Mengembangkan Kompetensi dan Produktivitas Tenaga Kerja di Kabupaten Sidoarjo Febiyanti Tri Setyo Astuti; Riana Puspa Dewi Santoso; Hafizh Akbar Dwi Krisna; Fasya Angga Febriwan; Sri Wibawani
VISA: Journal of Vision and Ideas Vol. 4 No. 3 (2024): VISA: Journal of Vision and Ideas
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i3.3250

Abstract

This article reviews the strategies carried out by the Sidoarjo Regency Manpower Office in realizing the organization's vision and mission, namely, developing workforce competence and productivity in Sidoarjo Regency. This research aims to determine the implementation of competency and productivity development through 3 programs, namely job training, job matching and job fair in Sidoarjo Regency. In this study, this study is a type of qualitative research with a descriptive analysis method. The techniques used to collect primary and secondary data in this study are observation, interviews, documentation and library research. The primary data source of this study is the results of interviews with officers in the Sidoarjo Regency Manpower Office in the field of work training and labor productivity as well as the field of workforce planning and placement. So that the results of competency and productivity development are obtained through 3 programs, namely job training that is provided free of charge in every sub-district in Sidoarjo Regency, job matching is a special job fair program for vocational schools in Sidoarjo Regency, and job fair is a job fair that can be attended by the entire workforce that is not hindered from increasing work productivity, providing career opportunities, or finding potential employees. In addition, the existence of this program has an influence on the open unemployment rate in Sidoarjo Regency which can decrease every year.
Strategi Pemerintah Kota Surabaya Dalam Pengelolaan Sampah Menjadi Energi Listrik A. Tsani Sabhan Febrian; Sri Wibawani
Journal of Education on Social Science (JESS) Vol 9 No 3 (2025): General Issues on Public Service
Publisher : Faculty of Social Science, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jess.v9i2.613

Abstract

The purpose of this study is to describe in depth the Strategy of the Surabaya City Government in Managing Waste into Electrical Energy. This study uses a qualitative descriptive approach with data collection techniques through observation, interviews, and documentation. The focus of this study is based on Geoff Mulgan's Government Strategy theory (Mulgan, 2009): Objectives, Environment, Direction, Action, Learning. The results of the study state that 1) Objectives, to reduce the amount of waste generated at the Benowo Surabaya TPA. 2) Environment, which influences the implementation of this strategy, namely external factors from the private sector PT Sumber Organik as the manager of the TPA and the internal environment, the Surabaya City Government which prepares and regulates the implementation of waste management into electrical energy. 3) Direction, there is a direction from the President of the Republic of Indonesia given to the City of Surabaya to build a waste management installation into electrical energy in accordance with Presidential Regulation Number 35 of 2018 and further direction is given by the Surabaya City Government to the Environmental Service to run the program. 4) Action, the waste management program into electrical energy in the City of Surabaya in collaboration with private agencies according to the specified agreement. 5) Learning, there are environmental experts and ASN who conduct comparative studies abroad to increase their insight into waste management.