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All Journal Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) Jurnal Keuangan dan Akuntansi Terapan (KUAT)
Apriyanti, Yeni
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Social Sciences

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Analysis of company performance measurement using the balanced scorecard method and analytical hierarchy process (AHP) at PT XYZ Apriyanti, Yeni; Samanhudi, Didi; Safirin, M.T.
Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) Vol.5, No.1 (2024): June 2024
Publisher : Universitas Widya Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37631/ebisma.v5i1.948

Abstract

PT XYZ is a private company engaged in freight forwarding services in Surabaya - Waingapu. In its journey, the company experienced many challenges, which continuously improved its performance management, starting from financial issues, customers, internal business processes, and learning and growth. This study aims to determine the level of company performance and provide recommendations for improvements to the Key Performance Indicator below the target. The method used is the Balanced Scorecard (BSC) supported by the Analytical Hierarchy Process (AHP). The study results show that PT XYZ's company performance score in 2020 produced a score weight of 2.88 which is included in the good category. In contrast, in 2021, the company's performance made a weighted score of 2.78 which is included in the good category, and 2022, the company's performance had a weighted score of 2.26 which is included in the sufficient category. Internal Business Processes are the focus of improvement because the achievement score still needs to catch up to the target to improve PT XYZ's performance.
Pendampingan Optimalisasi Transaksi Digital Melalui Implementasi QRIS bagi UMKM di Desa Mayong Lor Apriyanti, Yeni; Febiolla, Novi Bunga; Latifah, Ummi Nadhifatul; Marfuah, Efie Rohmatin; Chasanah, Luthfiyah; Faidah, Nur; Maulana, Ilham; Saputra, Hendi; Pratiwi, Dewi
KUAT : Keuangan Umum dan Akuntansi Terapan Vol 7 No 2 (2025): Edisi November
Publisher : Politeknik Keuangan Negara STAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31092/kuat.v7i2.3634

Abstract

Perkembangan teknologi digital mendorong pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) untuk beradaptasi dengan sistem pembayaran non-tunai, salah satunya melalui Quick Response Code Indonesian Standard (QRIS). Namun, banyak UMKM yang mengalami kendala dalam penerapan QRIS, seperti keterbatasan pemahaman, minimnya literasi digital, dan kurangnya pendampingan teknis. Program pengabdian ini bertujuan untuk mendampingi pelaku UMKM di Desa Mayong Lor dalam mengimplementasikan QRIS guna meningkatkan efisiensi transaksi dan daya saing usaha. Mitra dalam program ini adalah beberapa pelaku UMKM di Desa Mayong Lor. Metode yang digunakan adalah pendampingan partisipatif, meliputi sosialisasi manfaat QRIS, observasi dan wawancara untuk mengetahui kebutuhan mitra, pelatihan pendaftaran akun, serta implementasi penggunaan QRIS dalam transaksi harian. Pendampingan dilakukan secara langsung agar pelaku UMKM dapat memahami dan mengaplikasikan QRIS dengan lebih efektif. Hasil program menunjukkan peningkatan pemahaman pelaku UMKM terkait penggunaan QRIS, kemudahan proses transaksi, serta peningkatan kepercayaan konsumen terhadap usaha mereka. Beberapa UMKM berhasil menerapkan QRIS secara aktif meskipun terdapat kendala teknis seperti jaringan internet yang kurang stabil. Dengan demikian, program ini efektif mendorong digitalisasi transaksi UMKM dan diharapkan berkelanjutan melalui pendampingan lanjutan serta penguatan literasi digital.
Co-Authors Chasanah, Luthfiyah Dewi Pratiwi Febiolla, Novi Bunga Ilham Maulana Latifah, Ummi Nadhifatul Marfuah, Efie Rohmatin Nur Faidah, Nur Safirin, M.T. Samanhudi, Didi Saputra, Hendi