<![CDATA[The implementation of e-government systems in public sector organizations frequently encounters adoption and sustainability challenges, particularly in employee performance and incentive management platforms. This study evaluates the success of implementing the Civil Servant Income Supplementary Information System (TPP) in the Karangasem Regency Government using the Human, Organization, Technology Fit (HOT-Fit) model. The research addresses low system adoption and operational inefficiencies by examining the alignment between human factors (user satisfaction and system usage), organizational factors (structural support), and technological factors (system, information, and service quality), and their impact on net benefits. Data were collected through questionnaires distributed to system users and analyzed using descriptive statistics and Structural Equation Modeling (SEM) with SmartPLS. Findings indicate that organizational and human factors significantly influence perceived system benefits, while technological aspects—particularly reliability and ease of use—require improvement. The study identifies key adoption barriers, including insufficient training, weak managerial support, and suboptimal system features. Theoretically, this research enriches the application of the HOT-Fit model within the Government-to-Employee (G2E) context in Indonesia. Practically, it provides evidence-based recommendations for local governments to strengthen organizational support, enhance user capacity, and refine system design to ensure fair, transparent, and timely performance-based remuneration.]]>
