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HUBUNGAN KUALITAS PRODUK WISATA DAN PELUANG PASAR DENGAN KEPUASAN PELANGGAN DI WASTU WISATA Susilowati, Tri; Wastuti, Sri
Jurnal Ilmiah Kedirgantaraan Vol 16, No 1 (2019): Jurnal Ilmiah Kedirgantaraan
Publisher : STP AVIASI

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Abstract

This research have purpose to know the relationship between product quality and market opportunities with customer satisfaction in Wastu Wisata. The type or research used quantitative research methods and descriptive methods. Sample of 30 respondents who is the customer Wastu Wisata in the form of suspension refers to scala liekert. Research results show that product quality variables have a significant relationship with customer satisfaction, market opportunity variables with customer satisfaction there is a positive and significant relationship. Many tourism product/ services are currently being offered online, Wastu Wisata product offers  the best and ceapest travel packaged attractively. Wastu Wisata ensures to always increase market opportunities in marketing tourism product and efforts to invite customers to prioritized in efforts to use tourism products by providing satisfying product with due respect Wastu Wisata always to increase quality products and market opportunities so that customers feel to be kingPenelitian ini bertujuan untuk mengetahui hubungan kualitas produk dan peluang pasar dengan kepuasan pelanggan di Wastu Wisata. Jenis penelitian yang digunakan adalah  metode penelitian kuantitatif dan metode deskriptif. Sampel sebanyak 30 responden yang merupakan pelanggan dari Wastu Wisata dalam bentuk skorsing mengacu pada Scala Liekert. Hasil penelitian menunjukkan bahwa variable kualitas produk ada hubungan dan signifikan dengan kepuasan pelanggan; variable peluang pasar dengan kepuasan pelanggan ada hubungan yang positif dan signifikan. Wastu Wisata harus terus memperhatikan kualitas produk maupun peluang pasar yang ditawarkan dalam upaya meningkatkan kepuasan pelanggan. Dimana produk wisata saat ini banyak penawaran diberbagai online penawaran produk Wastu Wisata harus lebih digiatkan dan paket perjalanan dikemas secara menarik. Wastu Wisata harus senantiasa meningkatkan peluang pasar dalam memasarkan produk wisata dan upaya mengajak para pelanggan untuk menggunakan produk wisata dari Wastu Wisata. Dalam hal ini kepuasan pelanggan harus diprioritaskan dalam upaya penggunaan produk wisata dengan memberikan produk yang memuaskan. Dengan demikian, Wastu Wisata terus meningkatkan kualitas produk dan peluang pasar agar para pelanggan merasa puas dan  menjadi raja.
Evaluation of Antibiotic Use in Dengue Fever Patients Using the ATC/DDD Method at HKBP Hospital Hepni, Hepni; Yanti, Fitri; Wastuti, Sri; Siahaan, Naya Fortuna Dewi
International Journal on Health and Medical Sciences Vol. 3 No. 2 (2025): April: Medical and Health Science
Publisher : Institute of Accounting Research and Novation (IARN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/healmed.v3i2.416

Abstract

Infectious diseases are diseases caused by the entry and growth of microorganisms, one of which is pathogenic bacteria (Novard et al., 2019). High use of antibiotics for infectious diseases increases the risk of irrational antibiotic use which can result in the therapeutic goal not being achieved. This study aims to determine based on patient characteristics, the profile of antibiotic use in hospitalized patients at RSU. HKBP Balige and the quantity of antibiotic use in DDD units. This study is observational (non-experimental) which was conducted retrospectively using data obtained from the Hospital Information System (SIRS) for the period January-April 2024 in the form of drug names, dosage forms, dosage strengths, quantity of use, number of hospitalized patients per month, length of hospitalization. Data analysis in this study used the quantitative Anatomical Therapeutic Chemical (ATC) / Defined Daily Dose (DDD) and Drug Utilization 90% (DU90%) methods. The results of the study showed that there were 2 types of antibiotics used in dengue fever patients during 2024 with an average total usage value of 280.07 DDD/100 HR. The most widely used types of antibiotics were cefixime (66.70%) and cefotaxime (33.30%), and the most common route of antibiotic administration was intravenous, and the most frequent duration of antibiotic therapy was <3 days (85.71%).