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Journal : Jurnal Teknologi Informasi dan Komunikasi

KOMUNIKASI ORGANISASI BAGIAN LEGISLASI DALAM PENGESAHAN RAPERDA DI SEKRETARIAT DPRD KOTA PALEMBANG: ANALISIS BERDASARKAN TEORI SISTEM UMUM DI SEKRETARIAT DPRD KOTA PALEMBANG Putri , Meytha Cahya; Ritonga, Muslimin
JURNAL TEKNOLOGI INFORMASI DAN KOMUNIKASI Vol. 16 No. 2 (2025): September
Publisher : UNIVERSITAS STEKOM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jtikp.v16i2.1104

Abstract

Organizational communication plays an important role in the management and decision-making of an institution, including in legislative institutions such as the Regional People's Representative Council (DPRD). This study aims to analyze how organizational communication that takes place in the Palembang City DPRD Secretariat can influence the process of ratifying the Raperda. In addition, this study also aims to explore ways to improve the effectiveness of communication between parties involved in the legislative process. This study applies a qualitative approach with a descriptive research type. The results of the study indicate that effective communication between superiors and subordinates, between parallel sections, and between sections with different tasks plays an important role in facilitating the legislative process.
SINERGI CORPORATE SOCIAL RESPONSIBILITY (CSR) PT. BUKIT ASAM DAN HUBUNGAN MASYARAKAT (HUMAS) PADA LAYANAN KESEHATAN Amalia, Risky; Ginting, Eraskaita; Ritonga, Muslimin
JURNAL TEKNOLOGI INFORMASI DAN KOMUNIKASI Vol. 16 No. 1 (2025): MARET
Publisher : UNIVERSITAS STEKOM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jtikp.v16i1.1006

Abstract

This study aims to explore the synergy between the Corporate Social Responsibility (CSR) program of PT. Bukit Asam and the Public Relations (PR) unit of Bukit Asam Medika Hospital (RSBAM) in delivering public health services. The free healthcare program implemented by the company is a tangible form of social responsibility aimed at improving the quality of health among communities living around the company’s operational area. Using a qualitative descriptive method, data were collected through interviews, field observations, and documentation studies. The findings reveal that the collaboration between CSR and PR is built on strong communication, structured coordination, and shared responsibilities, which contribute to effective program delivery. The community reported significant benefits, such as easier access to health services, increased awareness about health, and improved relations with the company. From a management perspective, this synergy also supports the company’s image and builds public trust. The PR unit plays a crucial role in managing communication and internal coordination, while the CSR team ensures continuity and sustainability of the program. Together, they form a solid partnership that enables the program to run efficiently and meet community needs. This research concludes that the collaborative model between CSR and PR can serve as a best practice example for other companies aiming to carry out meaningful social initiatives in the health sector. It is recommended that this model be maintained and further developed to ensure long-term social impact and corporate accountability.