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All Journal Jurnal Ilmiah Manajemen Kesatuan SENADA : Semangat Nasional Dalam MengabdI BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Research Horizon Jurnal Ar Ro'is Mandalika (Armada)
Arevin, Ayat Taufik
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Religion Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Public Health Social Sciences

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Journal : Research Horizon

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The Effect of Participative Leadership Style and the Implementation of Green Hotel Management on Environmental Performance Arevin, Ayat Taufik
Research Horizon Vol. 4 No. 3 (2024): Research Horizon - June 2024
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.4.3.2024.304

Abstract

This study explores the effect of participative leadership style and the implementation of Green Hotel Management on environmental performance in Semarang hotels. In this context, leadership style plays an important role in directing and motivating employees to achieve organizational goals, especially in the implementation of green hotel programs. This quantitative study involved 150 hotel employees who had worked for one year, and used Structural Equation Modeling (SEM) with the help of AMOS 2.0 software to analyze the data. The results showed that participative leadership style and the implementation of green hotel management individually and simultaneously had a positive and significant influence on environmental performance. This finding is in line with previous studies showing that leadership that supports green programs and the implementation of green hotel practices can improve environmental performance. Based on these results, this study recommends that communication regarding green practices and cost implications should be carried out frequently to increase employee awareness, which can ultimately strengthen the success of implementing green hotels in Semarang.
The Effect of Tourism Facilities and Service Quality on Return Intention through Visitor Satisfaction Arevin, Ayat Taufik
Research Horizon Vol. 4 No. 2 (2024): Research Horizon - April 2024
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.4.2.2024.305

Abstract

This study aims to determine the effect of tourism facilities and service quality on revisit intention through visitor satisfaction in Yogyakarta. Tourism managers in Yogyakarta are faced with the demands of exceeding visitor expectations in order to achieve maximum satisfaction. This research method uses a quantitative approach with Partial Least Square (PLS) analysis to test the relationship between the quality of facilities, services, and visitor satisfaction with revisit intention. Data collection was carried out through questionnaires distributed to 170 respondents who were visitors to tourist attractions in Yogyakarta, using non-probability purposive sampling techniques. The results of the analysis showed a significant influence between tourism facilities and service quality on revisit intention, where visitor satisfaction functions as an intervening variable. The p-value of 0.027 for tourism facilities and 0.014 for service quality indicates a significant positive influence of both variables on revisit intention. This finding is in accordance with previous studies which emphasize that visitor satisfaction plays an important role in strengthening the relationship between facilities and service quality with revisit intention. This study provides valuable insights for tourism managers to design more effective improvement strategies to improve the attractiveness and quality of tourism in Yogyakarta.
Co-Authors Ady Setiawan Nova Eviana Pang S. Asngari Pudji Mulyono, Pudji Mulyono Sarna, Ma'Mun Syavardie, Yimmi