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All Journal Jurnal Rekayasa Sipil Proceeding of World Conference Quantitative Economics and Management Studies Prosiding Seminar Nasional Teknik Sipil UMS Journal of Infrastructure Policy and Management (JIPM)
Sunandar, Ali
Unknown Affiliation
Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Transportation

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Journal : Proceeding of World Conference

 1 
Analysis of BRT Infrastructure in Jakarta Province on Women's Perspective Sunandar, Ali; Ainundyasari, Aprillia
Journal of World Conference (JWC) Vol. 2 No. 2 (2020): March 2020
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/prd.v2i2.215

Abstract

Quality of service in the business world is very important so that all consumer needs are met. Likewise with the world of land transportation which is always developing both in its type, size, and methods used in providing services. The Neat Transit Bus which operates in DKI Jakarta is one of the modes of mass transportation provided by the DKI Jakarta government to support the service needs of DKI Jakarta residents. Good transportation services will bring up a high level of customer satisfaction. The purpose of this study is to determine the dominant factors that influence the parameters of BRT passenger satisfaction in DKI Jakarta, to know the level of female consumer satisfaction with the quality of BRT services in DKI Jakarta. The research method used in this study is the CSI (Customer Satisfaction Index) by distributing questionnaires to respondents. From the research, the level of satisfaction of female customers in using the BRT public transportation facilities in the DKI Jakarta provincial government was 66%. Customer satisfaction criteria are in the Satisfied category.
Risk Analysis Of Jakarta Pramuka Market Area Management To Improve Customer Satisfaction Sunandar, Ali; Alfian, Muhammad Agfi
Journal of World Conference (JWC) Vol. 2 No. 2 (2020): March 2020
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/prd.v2i2.216

Abstract

This research dilator behind how big the influence of risk factors that exist in the Jakarta scout market area to increase customer satisfaction. This study aims to determine the dominant factors causing management risks that exist in the Jakarta scout market area related to increased customer satisfaction. This study aims to determine the dominant factors causing the management risks that exist in the Scouting Market Area to obtain some of the most influential risks and develop strategies to be able to increase customer satisfaction in the Scouting Market Area. The study used a survey method in the form of asking questions to several respondents. This survey was conducted by distributing questionnaires and interviews with relevant parties that were used as a source of information. From the results of data processing with a statistical data processing application, several high risks have an impact on customer satisfaction and get a strategy to reduce these impacts.
Analysis of Bicycle Path Infrastructure in Jakarta to Improve Cycling Comfort Sunandar, Ali; Tia, Rahma Waldhani
Journal of World Conference (JWC) Vol. 2 No. 3 (2020): May 2020
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/prd.v2i3.224

Abstract

The Provincial Government of DKI Jakarta is demanded to provide infrastructure and infrastructure that is environmentally friendly. one of the steps of the DKI Jakarta provincial government is to build bicycle lane infrastructure. Previously, the Government had built bicycle path infrastructure but it was not used as it functions. The purpose of this study is to determine the variables that most affect the infrastructure of the bicycle lane and provide suggestions for managing the variables that most influence so that bicycle lane users get the comfort of cycling so that the infrastructure is used properly and can reduce the level of air pollution in Jakarta. In this study, the authors used a quantitative research method by distributing questionnaires to respondents of active cyclists and passive cyclists. The questionnaire distributed contained variables of infrastructure facilities and infrastructure, and then the results of the questionnaire data which were primary data were processed using the Statistical Application Program. This research uses 4 stages of the questionnaire by using validity, reliability, descriptive test, Spearman correlation rank test, and regression test. The results of this study are the Bicycle Path Infrastructure in Jakarta has 3 variables that most influence in increasing the comfort of cyclists, there is the Evenness of the Path (49,4%), The Limiting of the Lane (33%), and the Existence of Markers(17.1%).
Co-Authors Abd Karim, Saipol Bari Ainundyasari, Aprillia Alfian, Muhammad Agfi Aszhari, Kuncoro Bili Kristiana, Retna Novika Candra Fertilia Sediyanto, S Tia, Rahma Waldhani Zolkafli @Zulkifly, Umi Kalsum Zolkafli, Umi Kalsum