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This Author published in this journals
All Journal International Journal of Tourism and Hospitality in Asia Pasific Journal of the Community Development in Asia
Kurniawan, Obaja Elka
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Humanities

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The Impact of Employee Satisfaction, Organizational Commitment, Job Performance and Teamwork as the Success Factors in FedEx: A Study of FedEx’s Employees in Malaysia Qing, Koh Jhee; Kee, Daisy Mui Hung; Soon, Joel Chen Tai; Hui, Chin Kah; Kelvin, Ch’ng; Singh, Abishek; Kurniawan, Obaja Elka; Alotaibi, Aisha Bader; Pandey, Rudresh; Quttainah, Majdi Anwar; Sin, Liem Gai
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 2 (2020): June 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (212.9 KB) | DOI: 10.32535/ijthap.v3i2.822

Abstract

In 1971, FedEx was founded as Federal Express Corporation, by Frederick W. Smith. In the world of supply chain services, FedEx is one of the most trusted and respected brands. The main goal of FedEx is to make sure that FedEx is their customers' first choice, by delivering world-class customer experience. FedEx ensures that they deliver world-class customer experience to their customers so that their loyalty towards FedEx will grow and they will not risk trying another carrier service. FedEx takes care of its people first, believing they will then take care of its customers. For this reason, FedEx top leaders commit the “People First” philosophy.
Proses Ekspor PT. Ragam Rasa Raya Santoso, Maria Elisabeth Jessica; Agnes P.W, Ni Putu; Kurniawan, Obaja Elka; Revana, Radella; Alvin, Rafael; Budiman, Roland Satrya
Journal of The Community Development in Asia Vol 1, No 3 (2018): September 2018
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v1i3.331

Abstract

Startegy that we use is targeting places that that our competitors didn’t reach yet. Instead reach a new market place, we also want to reach our vision, that is being the number one cigarettes in Indonesia. So we trying to introduce our product in Indonesian start in village and year years after that we are good enough and strong enugh to compete with our competitors in bigger place. We trying to make the best cigarettes and make a interest taste to our customer, that is gonna make our customer stay using our product , so our customer not trying to look at competitors product. The way we did to make the best cigarettes is strict selection to our raw materials, that is tobacco. We have strict selection for tobacco that we can use to our cigarettes. PT. Ragam Rasa Raya has stable finance capability and this company choose L/C or Letter of Credit for paying method. So that prove that this company good enough for export their product. PT. Ragam Rasa Raya supported by a good human resource management, we can see from the way that this company classificating the type of the workers. We need 6 workers, two for truck drivers, one person for take in charge and accountable of forklift, one person to manage load the stuff, and 2 left for holding the stuff from the storage.
Co-Authors Agnes P.W, Ni Putu Alotaibi, Aisha Bader Alvin, Rafael Budiman, Roland Satrya Hui, Chin Kah Kee, Daisy Mui Hung Kelvin, Ch’ng Pandey, Rudresh Qing, Koh Jhee Quttainah, Majdi Anwar Revana, Radella Santoso, Maria Elisabeth Jessica Sin, Liem Gai Singh, Abishek Soon, Joel Chen Tai