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All Journal EL-MUHASABA PROFIT : Jurnal Administrasi Bisnis Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara
Ari, Dessanti Putri Sekti
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Economics, Econometrics & Finance Social Sciences

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ANALISIS KEPUASAN PENGGUNA E-FILLING DENGAN PENDEKATAN COBRA DAN MODIFIKASINYA DI KOTA SUMBAWA BESAR Ari, Dessanti Putri Sekti
EL MUHASABA: Jurnal Akuntansi (e-Journal) Vol 13, No 1 (2022): EL MUHASABA
Publisher : Jurusan Akuntansi Fakultas Ekonomi Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/em.v13i1.14176

Abstract

The purpose of this study was to determine the factors that influence the satisfaction of E-Filing users with the COBRA approach and its modifications. The variables used in this study are cost, opportunity, benefit, risk, utility, efficiency, and user satisfaction of E Filing. This type of research approach is quantitative and analyzed by multiple linear regression. This study uses primary data involving 141 respondents in the city of Sumbawa Besar. This study indicates that cost, opportunity, and utility have no significant effect on e-filing user satisfaction. Benefit and efficiency have a significant positive effect on e-filing user satisfaction. Risk has a significant negative effect on e-filing user satisfaction
PENGARUH KUALITAS PELAYANAN WEBSITE DJP TERHADAP KEPUASAN PENGGUNA DENGAN MODIFIKASI E GOVQUAL Ari, Dessanti Putri Sekti; Hanum, Latifah
Profit: Jurnal Adminsitrasi Bisnis Vol. 15 No. 1 (2021): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (168.528 KB) | DOI: 10.21776/ub.profit.2021.015.01.11

Abstract

One of the DGT e-government is the DGT website.. The DGT website contains the latest information on taxes , announcements, tax applications,  the latest laws and regulations, press releases, DGT activities, customer service, and information about the DGT organizational structure. The existence of the website is expected to facilitate communication between taxpayers and the tax authorities as well as a means of facilitating the public to get the latest information related to taxation in Indonesia. However, some people still complain about this website service, one of which is that the website is still difficult to access. This complaint can potentially reduce user satisfaction. Therefore, this study aims to determine the effect of service quality on user satisfaction of the DGT website with e govqual modification. The dimensions used to measure this service's quality are efficiency, trust, reliability, citizen support, and system quality. Students are one of the DGT website users. Therefore, the population in this study were active undergraduate taxation students. The sampling method used was a random sampling system. This study uses an online survey to obtain data. The statistical tool used in this research is the SmartPLS program. This study's results indicate that each of the e govqual dimensions and its significant modification forms the system quality variable. And system quality variables affect user satisfaction.
ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN DAN NIAT PENGGUNAAN BERKELANJUTAN APLIKASI E FILLING Ari, Dessanti Putri Sekti; Ferinda Nabilah Putri
Profit: Jurnal Adminsitrasi Bisnis Vol. 16 No. 2 (2022): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (248.311 KB) | DOI: 10.21776/ub.profit.2022.-16.02.3

Abstract

One application of e-government at the Directorate General of Taxes is the e-filing application. E-filing is one of the Directorate General of Taxes applications that help online SPT reporting. E-filing can help taxpayers report their SPT more efficiently and faster. However, there are still some taxpayers who do not use this application. The system is successful if the user is sure to continue using it again. Therefore, this study aims to determine the effect of e-filing service quality on user satisfaction and the effect of user satisfaction on sustainable intentions. The population used in this study is individual taxpayers on the island of Java. The sampling method used is accidental sampling. This study used an online survey to collect data. The results of this study indicate that efficiency, public support, and trust have a significant effect on user satisfaction. User satisfaction itself has a significant effect on ongoing intentions in e-filing applications. Reliability has no significant effect on user satisfaction.
INKLUSIVITAS GENDER DALAM TOP MANAGEMENT PADA PERGURUAN TINGGI NEGERI DI INDONESIA Pratama, Bayu Indra; Wijaya, Adi; Hermawan, Budi; Baharuddin, Baharuddin; Ari, Dessanti Putri Sekti; Setiawan, Rakha Hafizh
Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Vol 8 No 1 (2024): APRIL 2024
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/mediasosian.v8i1.5594

Abstract

Penelitian ini bertujuan untuk menganalisis keterlibatan gender dalam top management pada perguruan tinggi negeri di Indonesia. Studi ini menyajikan tabulasi data untuk menilai distribusi gender dalam top management, khususnya posisi rektor. Menggunakan metode pengumpulan data sekunder dari data Pangkalan Data Pendidikan Tinggi (PDDIKTI) atau website resmi universitas, atau berita yang menyediakan informasi terbuka terkait gelar akademik, usia, dan gender rektor-rektor universitas negeri di Indonesia. Hasil penelitian ini  mengungkap disparitas gender dengan hanya 11.83% rektor perempuan dari total 93 rektor yang diobservasi, menunjukan dominasi laki-laki yang signifikan. Pada sisi lain, ketika dilakukan pengujian chi-square tidak menunjukkan adanya hubungan ketidakseimbangan gender yang signifikan dari segi kualifikasi akademik atau distribusi geografis dengan kesempatan menjadi rektor. Meskipun tidak ada bukti statistik yang mengindikasikan hubungan antara gender dan peluang karir sebagai rektor, penelitian menyarankan kebutuhan melakukan penelitian lebih lanjut tentang faktor-faktor yang menghambat inklusi gender pada top management perguruan tinggi negeri. Hal lain yang perlu menjadi pertimbangkan juga yakni pengembangan kebijakan untuk meningkatkan inklusivitas gender dan memberikan kesempatan yang lebih luas bagi rektor berusia lebih muda pada sektor pendidikan.  
Co-Authors Adi Wijaya Baharuddin Baharuddin Budi Hermawan Ferinda Nabilah Putri Latifah Hanum Pratama, Bayu Indra Setiawan, Rakha Hafizh