Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
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All Journal Edutourism : Journal Of Tourism Reseach International Journal of Travel, Hospitality and Events
I Nyoman Winia
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Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Transportation Other

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Source of The Reservation in Relation to Increase Volume of Room Sales on Discovery Kartika Plaza Hotel Ni Luh Novi Suryantini Dewi; I Gusti Agung Mas Krisna Komala Sari; I Nyoman Winia
EDUTOURISM Journal Of Tourism Research Vol. 2 No. 02 (2020): TOURISM DESTINATION AND COMMUNITY DEVELOPMENT
Publisher : Samarinda State Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53050/ejtr.v2i02.140

Abstract

Discovery Kartika Plaza Hotel establishing cooperation with several source of reservations such as online travel agents, offline travel agents, free independent travelers (FIT) and groups in increasing volume room sales to win the competition between 5-stars hotels in Kuta. Data obtained through observation, interviews, library research and documentation. Data analysis is performed by quantitative analysis of secondary data, such as tests; partial correlation analysis, multiple correlation analysis, classic assumption test, multiple linear regression test, hypothesis test analysis, multiple determination coefficients, standardized coefficient beta statistical analysis, and effective contribution with the help of SPSS version 23. Based on the results of the analysis, partially there is a significant influence positive and significant between online travel agents for room sales volume with p-value 0.000 <0.05, offline travel agent for room sales volume with p-value 0.000 <0.05, FIT for room sales volume with p-value 0.000 <0.05 and group for volume room sales with p-value 0,000 <0.05. Also, online travel agents, offline travel agents, FIT and groups have a positive and simultaneous effect on room sales volume with p-value 0,000 <0.5 and total value of effective contributions of 99.2%. The most dominant variable is the offline travel agent with an Effective Contribution value of 45.83%.
Work Effectiveness of Night Auditor in Front Office Department Pande Putu Dion Narakusuma; I Nyoman Winia; I Gusti Putu Sutarma; I Putu Budiarta; I Dewa Gede Ari Pemayun; Ni Putu Somawati
International Journal of Travel, Hospitality and Events Vol. 1 No. 2 (2022): International Journal of Travel, Hospitality and Events
Publisher : The Postgraduate School of Tourism Sahid Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/ijothe.v1i2.12

Abstract

ABSTRACT Purpose: The purpose of this research is to analyze the work effectiveness of the night auditor at a 4-star hotel in Seminyak, Bali, Indonesia and what steps must be taken by the night auditor to increase the effectiveness of the night auditor at the hotel. Research methods: Sampling in this study used purposive sampling by taking samples that fit certain criteria, namely front office manager and night auditor. The data in this research was obtained through observation, documentation, and interview. The analysis technique in this study uses a qualitative descriptive analysis technique using the theory of Miles and Huberman in 1992 about interactive data analysis and analyzes using an effective theory approach using the effectiveness formula. Results and discussion: There is a decrease in the effectiveness of night auditor works at the hotel based on indicators of quantity, quality, and working time. These results can be seen from the summary of the result of interviews with all night auditors that each night auditor provides answers regarding the quantity, quality, and working time in serving as a night auditor so far as effective and ineffective. Therefore, the researcher concludes based on the results of the calculation of the effective formula that the results are worth 0.7, 0.9, and 0.85, which means it is smaller than 1, so it can be concluded that work effectiveness is not effective. Implication: The steps in increasing the effectiveness of the night auditor work are obtained from the results of interviews with the Front Office Manager which requires a good work ethic, a psychological environment, focus on work, working according to procedures, and understanding work procedures, and having time efficiency. Keywords: work effectiveness, night auditor, front office, hotel.
Co-Authors I Dewa Gede Ari Pemayun I Gusti Agung Mas Krisna Komala Sari I Gusti Putu Sutarma I Putu Budiarta Ni Luh Novi Suryantini Dewi Ni Putu Somawati Pande Putu Dion Narakusuma