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Journal : Journal of Business, Social and Technology

Integrating Culture and Technology in Smart Tourism: A Case Study of Solo Raina, Pratita Rara; Noorva Yudhitya, Roudlotul Jannati Rochnadia; Prakoso, Priaji Iman
Journal of Business, Social and Technology Vol. 7 No. 1 (2026): Journal of Business, Social and Technology
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jbt.v7i1.578

Abstract

Background: The development of smart tourism requires an integrated ecosystem framework that connects technology, governance, business, and visitor experience. Objective: This study aims to develop a comprehensive Smart Tourism Ecosystem (STE) framework and examine its relevance to Solo City, Indonesia. Methods: This study employed a qualitative, literature-based research design that combining a Systematic Literature Review (SLR) and a narrative review to established a comprehensive theoretical foundation while gaining deep contextual insight. Results: The study identifies five key dimensions of the STE: Smart Technology, Smart Business Ecosystem, Smart Governance, Tourist Experience, and Smart Destination. The findings indicate that Solo has strong potential to develop as a culturally driven smart destination, supported by its creative economy, digital initiatives, and collaborative stakeholders. Conclusion: While the proposed framework offers strategic insights, further empirical research is needed to assess local readiness and support sustainable smart tourism implementation in Indonesia.