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Supply Chain Practices of Lean Healthcare Performance Improvement (LHPI) in Malaysian Healthcare Industry Habidin, Nurul Fadly; Hudin, Norlaile Salleh; Wan Mustaffa, Wan Salmuni; Anuar, Azyyati; Mohd Fuzi, Nursyazwani; Bakri, Mohammed Hariri; Ong, Sharon Yong Yee
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.3791

Abstract

The purpose of this study is to review the supply chain factors of lean healthcare performance improvement (LHPI). Seven supply chain factors of LHPI (leadership, employee engagement, customer engagement, continuous improvement, just in time, lean production, and workflow processes) had been identified. The researcher chose Malaysia’s healthcare industry as a population of this study because the industry will face strong pressures and take initiatives in order to manage the healthcare in a cost and performances effective manner. For practical implications, the LHPI tool process is user friendly, easy to use, systematic and practical thus can assist practitioners to understand the concept of lean healthcare practices in the Malaysian healthcare industry. Thus, the implementation of LHPI is significant to the Malaysian healthcare industry in order to improve the supply chain factors.
Structural Conceptual Framework of Supply Chain Process for Lean Healthcare Practices and Healthcare Performance Habidin, Nurul Fadly; Rosdi, Siti Asma’ Mohd; Zainol, Zuraidah; Shaharudin, Mohd Rizaimy; Mohd Fuzi, Nursyazwani; Abdul Rashid, Nurulizwa; Ong, Sharon Yong Yee
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.3790

Abstract

The purpose of this study is to review the supply chain process of lean healthcare practices (LHP). LHP consists of leadership, employee engagement, customer engagement, continuous improvement, just in time, lean production, and workflow processes had been identified. For this research purpose, questionnaires will be distributed in selected hospitals by the researcher. For implications, this finding would provide good material as guideline and references to manufacturing industry especially to Malaysian healthcare firm, Malaysian government hospital, lean healthcare consultants, and local and international academics. Thus, LHP tools are important to improve healthcare performance in the Malaysian healthcare industry. The paper contributes to supply chain management literature by identifying LHP in the Malaysian healthcare industry.