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All Journal Ilmu Administrasi Publik Abdi Masyarakat
Andriastuti, Komang Tri Putri
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Humanities Economics, Econometrics & Finance Education Energy Social Sciences Other

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Community-Based Public Service Transformation: A Qualitative Perspective from the Field Andriastuti, Komang Tri Putri; Fatmawati, Fatmawati; Rizky, Alifia Ainun
Jurnal Ilmiah Ilmu Administrasi Publik Vol 15, No 2 (2025)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v15i2.77469

Abstract

This study explores the transformation of community-based public services as a paradigm shift from traditional bureaucracy toward collaborative governance in Indonesia. Grounded in the theories of New Public Service (R. B. Denhardt & Denhardt, 2003), Co-Production (Alford, 2016), and Public Service Logic (Osborne et al., 2018), this research emphasizes that citizens are not merely recipients of services but active partners in creating public value. The study aims to understand the collaborative practices between government and communities in public service delivery and the social factors influencing their success. Employing a descriptive qualitative approach, the research was conducted in Makassar City through in-depth interviews, field observations, and document analysis focusing on innovative programs such as Lorong Wisata (Tourism Alley), Community Waste Bank, and Jagai Anakta’ (Child Protection Program). The findings reveal that community participation has reshaped the relationship between government and citizens into an equal partnership that produces more adaptive, inclusive, and sustainable services. Beyond administrative efficiency, this transformation strengthens social solidarity, economic independence, and public trust in government institutions. The key success factors lie in social capital—mutual cooperation, a sense of belonging, and networks of trust within the community. Nevertheless, challenges persist in bureaucratic capacity, uneven participation, and program sustainability. The study concludes that community-based public service transformation represents not merely an administrative innovation but a social process that deepens participatory democracy at the local level.
Empowerment of Tourism Awareness Groups Through Administration and Tourism Management Training in Lebih Village, Gianyar Dewi, I Gusti Agung Ayu Yuliartika; Yudhiantara, I Made; Andriastuti, Komang Tri Putri
Abdi Masyarakat Vol 7, No 2 (2025): Abdi Masyarakat
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/abdi.v7i2.9542

Abstract

This community service program was carried out to empower the Tourism Awareness Group (Pokdarwis) of Lebih Village, Gianyar, through training in administration and tourism management. The background of this activity lies in the low administrative and management capacity of local tourism resources, which has hindered optimal destination management. The program aimed to enhance the skills of Pokdarwis members and administrators in organizational administration, program planning, and utilization of tourism potential. The implementation methods included preliminary observation, module preparation, face-to-face training, group discussions, and technical assistance. The results showed an improvement in participants’ understanding of organizational administration, financial recording, and promotion strategies based on local potential. Evaluation was conducted through questionnaires and practical assessments, indicating that most participants were able to apply the trained skills. The program’s outputs included training modules, standardized administrative formats, and an annual work plan for the Pokdarwis. In conclusion, the training effectively improved Pokdarwis’ capacity towards more professional and sustainable tourism management.
Policy of village fund in triangle analysis: literature review Reginaldis, Maria Margareta; Andriastuti, Komang Tri Putri; Rumlus, Herman CMS
Jurnal Ilmiah Ilmu Administrasi Publik Vol 15, No 2 (2025)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v15i2.81361

Abstract

Implementation of policies regarding village fund allocation is expected to improve the welfare of village communities. However, the condition of rural communities in various developing countries is still far from prosperous. One of the factors is that village fund allocations are not implemented well. A new village fund policy implementation model is needed as well as an active role for the government and community to improve the policy implementation process. Limited involvement of the government, community and academics is also one of the determinants of improved implementation of village funds. This article will explain and complement research that has been carried out previously regarding the implementation of policies regarding village fund allocation using the triangle analysis model. This study was a review of relevant literature, and used Publish or Perish (PoP) software to find significant articles and conducted an article selection process to determine relevant articles. In this study, we examined 15 previous papers related to our topic. The results of this research show that there is still limited research on the implementation of policies regarding village fund allocation using the triangle analysis model in various countries. This article provides opportunities for further research using the triangle analysis model in the implementation of policies regarding village fund allocation.
Integration of Intelligence Transglobal Leadership and Tri Hita Karana Indigenous Culture in Achieving Good Governance Andriastuti, Komang Tri Putri; Reginaldis, Maria Margareta; Dewi, I Gusti Agung Ayu Yuliartika
Jurnal Ilmiah Ilmu Administrasi Publik Vol 15, No 2 (2025)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v15i2.81363

Abstract

This paper aims to review previous research to determine the influence Intelligence Transglobal Leadership, Tri Hita Karana Indigenous Culture towards Good Governance. This study applies various theories, indigenous Institutions Theory, Intercultural Leadership Theory and Transformational Leadership Theory to explain the relationship between variables. As a literature study article, this article contributes to developing a conceptual framework in the perspective of these two theories as an effort to fill the gaps in existing research. This articlel is important for management and future research considering that not many previous studies have used a theoretical framework Indigenous Institutions Theory, Intercultural Leadership Theory and Transformational Leadership Theory to test similar research models. Nevertheless, this research brings a new framework that illustrates contributions Intelligence Transglolbal Leadership, Tri Hita Karana Indigenous Culture towards Good Governance.
Co-Authors Dewi, I Gusti Agung Ayu Yuliartika Fatmawati, Fatmawati Reginaldis, Maria Margareta Rizky, Alifia Ainun Rumlus, Herman CMS Yudhiantara, I Made