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Penerapan K-Means Clustering Untuk Pengelompokan Kelas Pada Taman Kanak-Kanak Anggraeni, Dewi; Rizaldi, Rizaldi; Putra, Guntur Maha
Building of Informatics, Technology and Science (BITS) Vol 3 No 3 (2021): December 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

Basically, children aged 5 years can recognize letters, match shapes, recognize class colors and easily adapt to the environment. However, there are some children who only have the ability to read, but do not have other abilities, as well as other children. Based on the observations, the researchers conducted research on the application of k means clustering to classify classes in kindergarten. The object of this research is students who study in TK ABA XI. The method used for division is the k means clustering method, where this method can group data in small amounts or in large amounts of data. There are 2 variables, namely the variable class_safa_and_Kelas_marwa. Where each variable has criteria, namely A = Activeness, B = Matching Pictures, C Knowing Color, D = Knowing Shapes, E = Writing. The result of this research is the calculation of k means cluster in grouping classes in kindergarten students can be a reference for teachers in terms of class division. The student grouping data is according to the desired class capacity and the number of classes can change according to the school's wishes.

PENGGUNAAN METODE SERVQUAL DI KEMENTERIAN AGAMA TANJUNGBALAI BERBASIS WEB Anandita, Puan; Putra, Guntur Maha; Lubis, Iin Almeina
J-Com (Journal of Computer) Vol 4, No 2 (2024): JULI 2024
Publisher : LPPM STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/j-com.v4i2.3223

Abstract: The success of a government agency can be seen from the services provided by the agency itself. Therefore, government agencies must provide optimal services according to the needs of the community so that it is easy to carry out administration. Tanjungbalai City Office of the Ministry of Religion in conducting community satisfaction survey activities distributes questionnaires using google form and processes questionnaire data using number processing applications. So that there is no decision support system to accelerate knowing the level of community satisfaction with the services that have been provided. purpose of this study was to determine the level of public satisfaction with Hajj and Umrah Organizer section at the Tanjungbalai City Ministry of Religion Office. In this study the method used is the servqual method with 5 dimensions. Data collection was carried out through a questionnaire given to 30 respondents who had received services from the Hajj and Umrah Organizer section. Based on the results of the study, it is known that 75% people feel very satisfied, 18.75% people feel satisfied, and 16.15% people feel dissatisfied. The results also show that there is one dimension that has a negative value, namely the dimension of physical evidence regarding waiting chairs. Keywords: Satisfaction; Servqual; Deccission Support. Abstrak: Keberhasilan suatu instansi pemerintah dapat dilihat dari pelayanan yang diberikan oleh instansi itu sendiri. Oleh karena itu, instansi pemerintah harus memberikan pelayanan optimal sesuai dengan kebutuhan masyarakat agar mudah melakukan administrasi. Kantor Kementerian Agama Kota Tanjungbalai dalam kegiatan survei kepuasan masyarakat melakukan penyebaran kuesioner menggunakan google form dan mengolah data kuesioner menggunakan aplikasi pengolah angka. Sehingga belum ada sistem pendukung keputusan untuk mempercepat mengetahui tingkat kepuasan masyarakat terhadap pelayanan yang telah diberikan. Tujuan dari penelitian ini untuk mengetahui tingkat kepuasan masyarakat terhadap seksi Penyelenggara Haji dan Umrah di Kantor Kementerian Agama Kota Tanjungbalai. Dalam penelitian ini metode yang digunakan adalah metode servqual dengan 5 dimensi. Pengumpulan data dilakukan melalui kuesioner yang diberikan kepada 30 responden yang pernah mendapat pelayanan dari bagian Penyelenggara Haji dan Umroh. Berdasarkan hasil penelitian diketahui 75% masyarakat merasa sangat puas, 18,75% masyarakat merasa puas, dan 16,15% masyarakat merasa tidak puas. Hasil penelitian juga menunjukkan bahwa terdapat satu dimensi yang bernilai negatif yaitu dimensi bukti fisik mengenai kursi tunggu. Kata kunci: Kepuasan; Servqual; Sistem Pendukung Keputusan.

CRM Terhadap Loyalitas Pelanggan Berbasis Web Putri, Sugini; Putra, Guntur Maha; Apridonal M, Yori
Jurnal Algoritma Vol 22 No 1 (2025): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.22-1.2297

E-commerce is the sale or purchase of services or goods between companies, households, individuals, governments, communities, or other private organizations, which are carried out through computers on network media. Customer Relationship Management is a corporate-level strategy that focuses on building and maintaining relationships with customers and in essence the company wants to build stronger bonds with customers that aim to maximize customer satisfaction. This research aims to develop a web-based CRM system to increase customer loyalty at Jaya Plastik store. The research method involves the use of use case diagrams for system design, implementation with Visual Studio Code, and MySQL database. Test results show that the system can increase product information transparency by 80% and retain 90% of active customers.

IMPLEMENTATION OF CRM METHODS TO IMPROVE SALES QUALITY OF BUNUT SEBRANG UMI CLOTHING SHOP Safitri, Windi; Putra, Guntur Maha; Yuma, Febby Madonna
Jurnal Riset Informatika Vol. 4 No. 2 (2022): March 2022
Publisher : Kresnamedia Publisher

Along with the times, the business world is currently experiencing rapid development, especially in the business world, such as selling fashion products. Therefore, a good strategy is needed. In maintaining more advanced competitiveness, companies must develop information technology. Another thing that must be considered in making the business progress is maintaining customer relations, managing good relationships with new customers, or regular customers using the Customer Relationship Management (CRM) method. The application of the CRM method will make it easier for Umi Clothing Store owners to retain existing customers and make it easier for store owners to get new customers. The research method used in this research is qualitative research. This research will only utilize data obtained from the research location and input it without changing anything.

Optimalisasi Manajemen Akun Youtube Untuk Meningkatkan Branding Dan Monetisasi Rizaldi, Rizaldi; Putra, Guntur Maha; Kifty, Wan Mariatul
Abdimas Indonesian Journal Vol. 5 No. 2 (2025)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v5i2.855

YouTube is one of the leading platforms for personal branding and content monetization in the digital era. However, many creative individuals and Micro, Small, and Medium Enterprises (MSME) actors still lack optimal strategies for managing YouTube channels professionally. This community service program aimed to enhance participants' capacities in content production, channel management, audience engagement, and monetization strategies. The program involved 15 participants, with 80% showing significant improvement in technical understanding after training. A total of 5 YouTube channels were successfully optimized based on the training materials, with view counts increasing by 2–3 times within two weeks of implementation. A digital training module titled “Basic Video Production and YouTube Content Management for Beginners” was also developed and distributed. Additionally, the program targeted non-productive communities through training on digital literacy and responsible social media usage. Overall, this initiative effectively strengthened participants’ abilities to use YouTube as a platform for branding and sustainable income generation, while also supporting the advancement of technology based digital literacy.

PENGGUNAAN METODE SERVQUAL DI KEMENTERIAN AGAMA TANJUNGBALAI BERBASIS WEB Anandita, Puan; Putra, Guntur Maha; Lubis, Iin Almeina
J-Com (Journal of Computer) Vol. 4 No. 2 (2024): JULI 2024
Publisher : STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/j-com.v4i2.3223

Abstract: The success of a government agency can be seen from the services provided by the agency itself. Therefore, government agencies must provide optimal services according to the needs of the community so that it is easy to carry out administration. Tanjungbalai City Office of the Ministry of Religion in conducting community satisfaction survey activities distributes questionnaires using google form and processes questionnaire data using number processing applications. So that there is no decision support system to accelerate knowing the level of community satisfaction with the services that have been provided. purpose of this study was to determine the level of public satisfaction with Hajj and Umrah Organizer section at the Tanjungbalai City Ministry of Religion Office. In this study the method used is the servqual method with 5 dimensions. Data collection was carried out through a questionnaire given to 30 respondents who had received services from the Hajj and Umrah Organizer section. Based on the results of the study, it is known that 75% people feel very satisfied, 18.75% people feel satisfied, and 16.15% people feel dissatisfied. The results also show that there is one dimension that has a negative value, namely the dimension of physical evidence regarding waiting chairs. Keywords: Satisfaction; Servqual; Deccission Support. Abstrak: Keberhasilan suatu instansi pemerintah dapat dilihat dari pelayanan yang diberikan oleh instansi itu sendiri. Oleh karena itu, instansi pemerintah harus memberikan pelayanan optimal sesuai dengan kebutuhan masyarakat agar mudah melakukan administrasi. Kantor Kementerian Agama Kota Tanjungbalai dalam kegiatan survei kepuasan masyarakat melakukan penyebaran kuesioner menggunakan google form dan mengolah data kuesioner menggunakan aplikasi pengolah angka. Sehingga belum ada sistem pendukung keputusan untuk mempercepat mengetahui tingkat kepuasan masyarakat terhadap pelayanan yang telah diberikan. Tujuan dari penelitian ini untuk mengetahui tingkat kepuasan masyarakat terhadap seksi Penyelenggara Haji dan Umrah di Kantor Kementerian Agama Kota Tanjungbalai. Dalam penelitian ini metode yang digunakan adalah metode servqual dengan 5 dimensi. Pengumpulan data dilakukan melalui kuesioner yang diberikan kepada 30 responden yang pernah mendapat pelayanan dari bagian Penyelenggara Haji dan Umroh. Berdasarkan hasil penelitian diketahui 75% masyarakat merasa sangat puas, 18,75% masyarakat merasa puas, dan 16,15% masyarakat merasa tidak puas. Hasil penelitian juga menunjukkan bahwa terdapat satu dimensi yang bernilai negatif yaitu dimensi bukti fisik mengenai kursi tunggu. Kata kunci: Kepuasan; Servqual; Sistem Pendukung Keputusan.

PELATIHAN DASAR PERHITUNGAN JARINGAN KOMPUTER UNTUK SISWA SMK DI LKP PELITA MEDIA Putra, Guntur Maha; Junaidi, Junaidi; Rahayu, Elly
Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Vol 5, No 2 (2025): Desember 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jpstm.v5i2.5507

Abstract: Mastery of computer network calculation is a fundamental competency for vocational high school students in meeting the demands of vocational learning and the world of work. However, limited conceptual understanding and practical skills in computer network calculation remain common challenges among the target community. This community service activity aims to enhance the capacity and competence of vocational high school students through basic computer network calculation training conducted at LKP Pelita Media. The methods employed combine community education and practice-based training through conceptual instruction, demonstrations, and case-based network calculation exercises. The main outputs of this activity are training services and applied learning that emphasize understanding computer network terminology and subnetting calculation skills. This activity contributes to the enrichment of community service practices in the field of vocational education by offering a contextual, systematic, and easily replicable learning approach for similar educational and training institutions. Keywords: network; training; subnetting Abstrak: Penguasaan perhitungan jaringan komputer merupakan kompetensi dasar yang penting bagi siswa Sekolah Menengah Kejuruan (SMK) dalam menghadapi kebutuhan pembelajaran vokasi dan dunia kerja. Namun, keterbatasan pemahaman konseptual dan keterampilan aplikatif pada materi perhitungan jaringan komputer masih menjadi permasalahan yang dijumpai pada masyarakat sasaran. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kapasitas dan kompetensi siswa SMK melalui pelatihan dasar perhitungan jaringan komputer yang dilaksanakan di LKP Pelita Media. Metode yang digunakan mengkombinasikan pendidikan masyarakat dan pelatihan berbasis praktik melalui penyuluhan konseptual, demonstrasi, serta latihan studi kasus perhitungan jaringan. Luaran utama kegiatan berupa pelatihan dan pembelajaran aplikatif yang menekankan pemahaman peristilahan jaringan komputer dan keterampilan perhitungan subnetting. Kegiatan ini berkontribusi dalam memperkaya praktik pengabdian kepada masyarakat di bidang pendidikan vokasi dengan menghadirkan pendekatan pembelajaran yang kontekstual, sistematis, dan mudah direplikasi pada lembaga pendidikan dan pelatihan sejenis. Kata kunci: jaringan; pelatihan; subnetting

Pelatihan Microsoft Excel Siswa LKP ARVI COM Anggraeni, Dewi; Putra, Guntur Maha; Ariddha Zikra Syah; Ahmad Arif
Journal Of Indonesian Social Society (JISS) Vol. 1 No. 1 (2023): JISS - Februari
Publisher : PT. Padang Tekno Corp

Peranan Teknologi pada zaman saat ini begitu sangat pesat. Dimana penguasaan teknologi menjadi syarat utama dalam penerimanaan tenaga kerja. Lembaga Pelatihan Komputer LKP ARVI Com adalah salah satu lembaga pelatihan pada bidang computer. Pelatihan computer menjadi salah satu pilihan masyarakat untuk mempermudah dalam mendapatkan pekerjaan. Pengabdian masyarakat mengambil topic tentang Micsosoft Excel, karena aplikasi perkantoran ini yang digunakan untuk menghitung, mengolah, dan menampilkan data. Pelatihan ini diharapkan dapat memberikan pengetahuan baru kepada siswa dan siswa mengenai Microsoft excel.

Implementation Of The SAW Method For Proposing KIS-PBI Recipients In Padang Sari Village Putra, Guntur Maha; Rasyid, Hainur
JURNAL TEKNISI Vol 6, No 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/teknisi.v6i1.5688

Abstract: Determining recipients of health assistance at the village level often faces obstacles of subjectivity and inaccuracy of targeting due to the proposal process which is still carried out manually without structured assessment criteria. This study aims to apply the Simple Additive Weighting (SAW) method in determining recipients of the Indonesian Health Card - Contribution Assistance Recipient (KIS-PBI) in Padang Sari Village to improve the accuracy and objectivity of the proposal process. The method used is a computer-based Decision Support System with a Multiple Attribute Decision Making (MADM) approach, where the assessment is carried out based on a number of predetermined social and economic criteria and is weighted according to their level of importance. The calculation process is carried out through the formation of a decision matrix, matrix normalization, and calculation of preference values for each alternative. The results of the study indicate that the application of the SAW method is able to produce a clear ranking of alternatives, thus facilitating the determination of residents who are eligible to be proposed as KIS-PBI recipients. The conclusion of this study is that the SAW method is effective for use as a decision-making tool in the distribution of health assistance at the village level because it is able to produce more objective, transparent, and measurable decisions compared to the manual method.Keyword: kis-pbi; multiple attribute decision making (MADM); simple additive weighting Abstrak: Penentuan penerima bantuan kesehatan di tingkat desa seringkali menghadapi kendala subjektivitas dan ketidaktepatan sasaran akibat proses pengusulan yang masih dilakukan secara manual tanpa kriteria penilaian yang terstruktur. Penelitian ini bertujuan untuk menerapkan metode Simple Additive Weighting (SAW) dalam penentuan penerima Kartu Indonesia Sehat–Penerima Bantuan Iuran (KIS-PBI) di Desa Padang Sari guna meningkatkan ketepatan dan objektivitas proses pengusulan. Metode yang digunakan adalah Sistem Pendukung Keputusan berbasis komputer dengan pendekatan Multiple Attribute Decision Making (MADM), di mana penilaian dilakukan berdasarkan sejumlah kriteria sosial dan ekonomi yang telah ditetapkan dan diberi bobot sesuai tingkat kepentingannya. Proses perhitungan dilakukan melalui pembentukan matriks keputusan, normalisasi matriks, dan perhitungan nilai preferensi untuk setiap alternatif. Hasil penelitian menunjukkan bahwa penerapan metode SAW mampu menghasilkan perankingan alternatif secara jelas sehingga memudahkan penentuan warga yang layak diusulkan sebagai penerima KIS-PBI. Simpulan dari penelitian ini adalah bahwa metode SAW efektif digunakan sebagai alat bantu pengambilan keputusan dalam penyaluran bantuan kesehatan di tingkat desa karena mampu menghasilkan keputusan yang lebih objektif, transparan, dan terukur dibandingkan dengan metode manual.Kata kunci: kis-pbi; multiple attribute decision making (MADM); sistem pendukung keputusan

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