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Penerapan K-Means Clustering Untuk Pengelompokan Kelas Pada Taman Kanak-Kanak Anggraeni, Dewi; Rizaldi, Rizaldi; Putra, Guntur Maha
Building of Informatics, Technology and Science (BITS) Vol 3 No 3 (2021): December 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

Basically, children aged 5 years can recognize letters, match shapes, recognize class colors and easily adapt to the environment. However, there are some children who only have the ability to read, but do not have other abilities, as well as other children. Based on the observations, the researchers conducted research on the application of k means clustering to classify classes in kindergarten. The object of this research is students who study in TK ABA XI. The method used for division is the k means clustering method, where this method can group data in small amounts or in large amounts of data. There are 2 variables, namely the variable class_safa_and_Kelas_marwa. Where each variable has criteria, namely A = Activeness, B = Matching Pictures, C Knowing Color, D = Knowing Shapes, E = Writing. The result of this research is the calculation of k means cluster in grouping classes in kindergarten students can be a reference for teachers in terms of class division. The student grouping data is according to the desired class capacity and the number of classes can change according to the school's wishes.

PENGGUNAAN METODE SERVQUAL DI KEMENTERIAN AGAMA TANJUNGBALAI BERBASIS WEB Anandita, Puan; Putra, Guntur Maha; Lubis, Iin Almeina
J-Com (Journal of Computer) Vol 4, No 2 (2024): JULI 2024
Publisher : LPPM STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/j-com.v4i2.3223

Abstract: The success of a government agency can be seen from the services provided by the agency itself. Therefore, government agencies must provide optimal services according to the needs of the community so that it is easy to carry out administration. Tanjungbalai City Office of the Ministry of Religion in conducting community satisfaction survey activities distributes questionnaires using google form and processes questionnaire data using number processing applications. So that there is no decision support system to accelerate knowing the level of community satisfaction with the services that have been provided. purpose of this study was to determine the level of public satisfaction with Hajj and Umrah Organizer section at the Tanjungbalai City Ministry of Religion Office. In this study the method used is the servqual method with 5 dimensions. Data collection was carried out through a questionnaire given to 30 respondents who had received services from the Hajj and Umrah Organizer section. Based on the results of the study, it is known that 75% people feel very satisfied, 18.75% people feel satisfied, and 16.15% people feel dissatisfied. The results also show that there is one dimension that has a negative value, namely the dimension of physical evidence regarding waiting chairs. Keywords: Satisfaction; Servqual; Deccission Support. Abstrak: Keberhasilan suatu instansi pemerintah dapat dilihat dari pelayanan yang diberikan oleh instansi itu sendiri. Oleh karena itu, instansi pemerintah harus memberikan pelayanan optimal sesuai dengan kebutuhan masyarakat agar mudah melakukan administrasi. Kantor Kementerian Agama Kota Tanjungbalai dalam kegiatan survei kepuasan masyarakat melakukan penyebaran kuesioner menggunakan google form dan mengolah data kuesioner menggunakan aplikasi pengolah angka. Sehingga belum ada sistem pendukung keputusan untuk mempercepat mengetahui tingkat kepuasan masyarakat terhadap pelayanan yang telah diberikan. Tujuan dari penelitian ini untuk mengetahui tingkat kepuasan masyarakat terhadap seksi Penyelenggara Haji dan Umrah di Kantor Kementerian Agama Kota Tanjungbalai. Dalam penelitian ini metode yang digunakan adalah metode servqual dengan 5 dimensi. Pengumpulan data dilakukan melalui kuesioner yang diberikan kepada 30 responden yang pernah mendapat pelayanan dari bagian Penyelenggara Haji dan Umroh. Berdasarkan hasil penelitian diketahui 75% masyarakat merasa sangat puas, 18,75% masyarakat merasa puas, dan 16,15% masyarakat merasa tidak puas. Hasil penelitian juga menunjukkan bahwa terdapat satu dimensi yang bernilai negatif yaitu dimensi bukti fisik mengenai kursi tunggu. Kata kunci: Kepuasan; Servqual; Sistem Pendukung Keputusan.

Penerapan Microsoft Power BI dalam Pengolahan dan Visualisasi Data Statis dan Interktif Anggraeni, Dewi; Maharani, Dewi; Putra, Guntur Maha
Interaksi : Jurnal Pengabdian Kepada Masyarakat Vol. 1 No. 1 (2024): Interaksi - Juni
Publisher : PT. Faaslib Serambi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar

Power BI memfasilitasi integrasi berbagai sumber data, termasuk data pendaftaran siswa, kehadiran, hasil evaluasi, dan feedback peserta kursus. Visualisasi interaktif yang disediakan oleh Power BI memudahkan pengelola lembaga untuk mengidentifikasi tren, pola, dan wawasan penting terkait performa kursus, tingkat kepuasan siswa, serta efektivitas pengajaran. Selain itu, kemampuan untuk membuat dan membagikan laporan serta dashboard secara real-time meningkatkan kolaborasi dan transparansi di antara staf dan manajemen. Studi kasus dari beberapa lembaga kursus komputer menunjukkan bahwa penggunaan Power BI dapat memberikan wawasan yang lebih baik untuk strategi pemasaran, peningkatan kurikulum, dan penjadwalan kursus yang lebih efisien. Dengan demikian, Microsoft Power BI menjadi alat yang vital dalam pengelolaan dan visualisasi Big Data di lembaga kursus komputer

Penerapan Model Pembelajaran Berbasis TIK Bagi Guru-Guru SMP Swasta Islam Tahfidz Sirait, Zulkarnain; Putra, Guntur Maha; Akmal, Akmal
Jurnal IPTEK Bagi Masyarakat Vol 1 No 2 (2021)
Publisher : Ali Institute of Research and Publication

The application of learning models is one of the means to support the achievement of learning implementation, by using a structured and orderly way to be delivered to students. The development of learning models is also an effort from a teacher to achieve the goal of a discussion on the material to be conveyed so that it is lighter and easier for students to understand. Developments in modernity today are information and communication technology, the development of all aspects can be obtained through technology. Technology is used as a learning model in a more modern and innovative world of education. One of the applications used in the Information and Communication Technology (ICT) based learning model is Google Classroom which can make students easily access all sources of learning information, therefore information and communication technology can make it easier for teachers and students to find and explore information. various sciences.

CRM Terhadap Loyalitas Pelanggan Berbasis Web Putri, Sugini; Putra, Guntur Maha; Apridonal M, Yori
Jurnal Algoritma Vol 22 No 1 (2025): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.22-1.2297

E-commerce is the sale or purchase of services or goods between companies, households, individuals, governments, communities, or other private organizations, which are carried out through computers on network media. Customer Relationship Management is a corporate-level strategy that focuses on building and maintaining relationships with customers and in essence the company wants to build stronger bonds with customers that aim to maximize customer satisfaction. This research aims to develop a web-based CRM system to increase customer loyalty at Jaya Plastik store. The research method involves the use of use case diagrams for system design, implementation with Visual Studio Code, and MySQL database. Test results show that the system can increase product information transparency by 80% and retain 90% of active customers.

IMPLEMENTATION OF CRM METHODS TO IMPROVE SALES QUALITY OF BUNUT SEBRANG UMI CLOTHING SHOP Safitri, Windi; Putra, Guntur Maha; Yuma, Febby Madonna
Jurnal Riset Informatika Vol. 4 No. 2 (2022): March 2022
Publisher : Kresnamedia Publisher

Along with the times, the business world is currently experiencing rapid development, especially in the business world, such as selling fashion products. Therefore, a good strategy is needed. In maintaining more advanced competitiveness, companies must develop information technology. Another thing that must be considered in making the business progress is maintaining customer relations, managing good relationships with new customers, or regular customers using the Customer Relationship Management (CRM) method. The application of the CRM method will make it easier for Umi Clothing Store owners to retain existing customers and make it easier for store owners to get new customers. The research method used in this research is qualitative research. This research will only utilize data obtained from the research location and input it without changing anything.

Optimalisasi Manajemen Akun Youtube Untuk Meningkatkan Branding Dan Monetisasi Rizaldi, Rizaldi; Putra, Guntur Maha; Kifty, Wan Mariatul
Abdimas Indonesian Journal Vol. 5 No. 2 (2025)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v5i2.855

YouTube is one of the leading platforms for personal branding and content monetization in the digital era. However, many creative individuals and Micro, Small, and Medium Enterprises (MSME) actors still lack optimal strategies for managing YouTube channels professionally. This community service program aimed to enhance participants' capacities in content production, channel management, audience engagement, and monetization strategies. The program involved 15 participants, with 80% showing significant improvement in technical understanding after training. A total of 5 YouTube channels were successfully optimized based on the training materials, with view counts increasing by 2–3 times within two weeks of implementation. A digital training module titled “Basic Video Production and YouTube Content Management for Beginners” was also developed and distributed. Additionally, the program targeted non-productive communities through training on digital literacy and responsible social media usage. Overall, this initiative effectively strengthened participants’ abilities to use YouTube as a platform for branding and sustainable income generation, while also supporting the advancement of technology based digital literacy.

PENGGUNAAN METODE SERVQUAL DI KEMENTERIAN AGAMA TANJUNGBALAI BERBASIS WEB Anandita, Puan; Putra, Guntur Maha; Lubis, Iin Almeina
J-Com (Journal of Computer) Vol. 4 No. 2 (2024): JULI 2024
Publisher : STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/j-com.v4i2.3223

Abstract: The success of a government agency can be seen from the services provided by the agency itself. Therefore, government agencies must provide optimal services according to the needs of the community so that it is easy to carry out administration. Tanjungbalai City Office of the Ministry of Religion in conducting community satisfaction survey activities distributes questionnaires using google form and processes questionnaire data using number processing applications. So that there is no decision support system to accelerate knowing the level of community satisfaction with the services that have been provided. purpose of this study was to determine the level of public satisfaction with Hajj and Umrah Organizer section at the Tanjungbalai City Ministry of Religion Office. In this study the method used is the servqual method with 5 dimensions. Data collection was carried out through a questionnaire given to 30 respondents who had received services from the Hajj and Umrah Organizer section. Based on the results of the study, it is known that 75% people feel very satisfied, 18.75% people feel satisfied, and 16.15% people feel dissatisfied. The results also show that there is one dimension that has a negative value, namely the dimension of physical evidence regarding waiting chairs. Keywords: Satisfaction; Servqual; Deccission Support. Abstrak: Keberhasilan suatu instansi pemerintah dapat dilihat dari pelayanan yang diberikan oleh instansi itu sendiri. Oleh karena itu, instansi pemerintah harus memberikan pelayanan optimal sesuai dengan kebutuhan masyarakat agar mudah melakukan administrasi. Kantor Kementerian Agama Kota Tanjungbalai dalam kegiatan survei kepuasan masyarakat melakukan penyebaran kuesioner menggunakan google form dan mengolah data kuesioner menggunakan aplikasi pengolah angka. Sehingga belum ada sistem pendukung keputusan untuk mempercepat mengetahui tingkat kepuasan masyarakat terhadap pelayanan yang telah diberikan. Tujuan dari penelitian ini untuk mengetahui tingkat kepuasan masyarakat terhadap seksi Penyelenggara Haji dan Umrah di Kantor Kementerian Agama Kota Tanjungbalai. Dalam penelitian ini metode yang digunakan adalah metode servqual dengan 5 dimensi. Pengumpulan data dilakukan melalui kuesioner yang diberikan kepada 30 responden yang pernah mendapat pelayanan dari bagian Penyelenggara Haji dan Umroh. Berdasarkan hasil penelitian diketahui 75% masyarakat merasa sangat puas, 18,75% masyarakat merasa puas, dan 16,15% masyarakat merasa tidak puas. Hasil penelitian juga menunjukkan bahwa terdapat satu dimensi yang bernilai negatif yaitu dimensi bukti fisik mengenai kursi tunggu. Kata kunci: Kepuasan; Servqual; Sistem Pendukung Keputusan.

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