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All Journal Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Jurnal Studi Pemerintahan
Lail, Hijrah
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Social Sciences

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Bridging Gaps, Building Trust: Comparative Insights into Community Engagement for Public Service Innovation in Makassar City and Sinjay Regency Haerana, Haerana; Fatmawati, Fatmawati; Lail, Hijrah
Jurnal Studi Pemerintahan Vol 15, No 2 (2024): July 2024
Publisher : Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jsp.v15i2.370

Abstract

This research aims to explore the level of community participation in public service innovation and explore the factors supporting this innovation. This type of research uses a mixed method, where in this type of quantitative research, the quantitative method used is cross-sectional with convenience sampling techniques, while qualitative research uses interview and observation data collection methods and is analyzed using Nvivo 12 Plus software. The results of the research show that the level of community participation in Makassar City is that the level of decision making is at the "not good" level because it is only around 38%, whereas at the implementation stage with a value of around 78% and the evaluation with a value of around 76% can be categorized as "Good" and in the category "Very Good" is only at the innovation utilization stage, namely reaching a percentage value of around 88%. Meanwhile, in Sinjai Regency, the very good category is only in the aspect of utilizing innovation, namely around 83%. Meanwhile, the aspects in the good category are implementation and evaluation indicators with respective percentage levels of 78% and 63%. The lowest level of community participation was in the decision-making aspect, namely with a percentage of around 55% in the "sufficient" category. The research results relate to supporting factors for participation, namely the will of the community, knowledge, awareness of implementing government programs, benefits of innovation, innovation systems and togetherness in the community. Meanwhile, the inhibiting factors are the lack of community involvement in determining government policy, community perception, busy work, weak program outreach. Thus, regional governments are expected to continue to increase community participation, especially in the decision-making aspect.
Analisis Korelasi Akuntabilitas dan Responsivitas dalam Implementasi Program SDGs di Kabupaten Jeneponto Tahun 2022-2024 Lail, Hijrah; Fajar Putera, Arifin; Akmal Ibrahim, Muhammad; Ahmad, Badu; Susanti, Gita; Munandar, Aris; Amalia, Ayu
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 7 No 4 (2025): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v7i4.1329

Abstract

This study examines the relationship between Sustainable Development Goals (SDGs) achievement, government accountability, and responsiveness in Jeneponto Regency during the 2022-2024 period. Data were obtained from a public perception survey on service delivery (n = 120 respondents) using proportionate stratified random sampling, supported by secondary data from SDG achievement reports, the regional development plan (RPJMD), and SAKIP documents. The questionnaire was developed based on SAKIP accountability indicators and public service responsiveness frameworks, and was tested for validity and reliability. Pearson correlation analysis was conducted after meeting normality and linearity assumptions. The results reveal disparities in SDG progress, with notable improvements in education and health, while economic and environmental indicators lag behind. Government accountability remains at a moderate level, and responsiveness to citizen complaints is perceived as low. Significant positive correlations were found between SDG achievement and both accountability (r = 0.61) and responsiveness (r = 0.53), indicating that governance quality strongly shapes sustainable development outcomes. These findings highlight the need to strengthen SDG integration into local performance management systems and to enhance public service responsiveness as key prerequisites for accelerating sustainable development in Jeneponto.
Co-Authors ., Haerana Ahmad, Badu Akmal Ibrahim, Muhammad Aris Munandar Ayu Amalia Fajar Putera, Arifin Fatmawati, Fatmawati Gita Susanti, Gita