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“The New Men”: The Rahima’s Experiences in the Gender Sensitivity Construction among Marriage Registrar in Lampung Indonesia Wijayati, Mufliha; Nasrudin, Muhamad; Hamidah, Tutik; Oktora, Nency Dela; Muchtar, Ibnu Hasan
Samarah: Jurnal Hukum Keluarga dan Hukum Islam Vol 7, No 3 (2023): Samarah: Jurnal Hukum Keluarga dan Hukum Islam
Publisher : Islamic Family Law Department, Sharia and Law Faculty, Universitas Islam Negeri Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/sjhk.v7i3.17666

Abstract

Efforts to prevent gender-based violence will progress slowly without involving men. Socialization and education tend to be targeted towards women’s groups, with few including men as subjects in the anti-violence education process. This article discusses several important lessons learned from the mentoring process of Marriage Registrar Officials at the Office of Religious Affairs in East Lampung, Indonesia, by the Rahima Association. The study is the result of observations on the mentoring process of Marriage Registrar Officials who have internalized the values of justice and reciprocity in family relations. The research data are supported by interviews, focus group discussions, and documentation. This article argues that the involvement of male religious figures in preventing family violence is essential for two reasons. First, in textual societies, male ulama have a strategic role in reproducing more egalitarian and just knowledge. Second, the process of building gender-just awareness requires authoritative actors in the process of building knowledge from shared experience to be more legitimate. The article also explains the theoretical foundations of the successful mentoring approach that has transformed the outlook of male Marriage Registrar Officials who have the drive to effect change in Muslim society regarding equal and just family relations through their duties and functions.
Analyzing the Impact of Systems, Human Capital, and Anti-Bribery Practices on Business Satisfaction: The Case of Halal Certification in Indonesia Fauziah, Fauziah; Muchtar, Ibnu Hasan; Esquivias, Miguel Angel; Zulkarnain, Siti Hafsah; Maharani, Rosa Melia; Wulandari, Novita Eka
Journal of Islamic Monetary Economics and Finance Vol. 12 No. 1 (2026)
Publisher : Bank Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21098/jimf.v12i1.2579

Abstract

Maintaining good service quality in halal certification procedures has become crucial as the demand for halal products grows globally. Focusing on Indonesia, this study investigates the relationship between firm satisfaction with halal certification services and support systems, human capital, and anti-bribery practices. The study uses Structural Equation Modelling (SEM) and the SERVQUAL framework to analyze survey data from 2,367 businesses with halal certifications in 32 Indonesian provinces. The aim is to reveal the determinants of satisfaction and the impact of institutional performance on service delivery. The findings demonstrate that employees with responsiveness, empathy, assurance, and good communication significantly improve not only the perceived quality of services but also the efficacy of anti-bribery initiatives. Meanwhile, support systems that enhance employee performance and customer satisfaction include sufficient equipment, transparent quality control, and complaint procedures. These findings highlight that integrity and professionalism are just as important as technical systems to make certification successful. This study provides insights for certifying organizations and legislators in formulating strategies to boost the competitiveness of Indonesia's halal market, increase efficiency, and build confidence. Strengthening institutional capacity and reducing bureaucratic barriers can help ensure a more reliable and business-friendly certification ecosystem. ACKNOWLEDGMENT This work was supported by Airlangga University under the Research Scheme “Penelitian Unggulan Halal” (Grant Number: 63/ST/UN3. HALAL/PT.March 01, 2024).