KASINEM, KASINEM
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FAKTOR – FAKTOR YANG BERHUBUNGAN DENGAN KEBIASAAN MEROKOK PADA REMAJA LAKI – LAKI DI KECAMATAN TANJUNG REJO PERCUT SEI TUAN Panjaitan, Masriati; Purba, Agnes; Kasinem, Kasinem
JURNAL HEALTH REPRODUCTIVE Vol 2 No 2 (2017): Jurnal Health Reproductive
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

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Abstract

Adolescent male smoking is an incredibly familiar, smoking can give pleasure for the smoker but on the other hand may adversely affect the smoker themselves and the poeple around him. According to the World Health Organization in 2011 in Indonesia there are 67 % of adolescentmale smoke and according to the 2012 Demographic and Health Survey Adolescent Reproductive Health are the precentage of smoking at the age of 15 – 19 years in males was 74,4 %. The purpose of this study is to determine factors related to smoking behavior in adolescent men in Medan City Regional High School Years 2015. This study uses a quantitative approach with a cross – sectional study design. The population in this study are all high school students School ( SMAN) in the city of Medan as many as 14431 poeple with a total sample of 400 sample. Collecting data using primary and secondary data. Data processing is done by a process of editing, coding and tabulating. Analysis of data using univariate, bivariate andmultivariate analyzes. The result showed there is a relationship attitudes about smoking with smoking behavior in adolescents ( p value 0,002), there is a relationship forming identity with smoking behavior in adolescent ( p value 0,000), there is a connection allowance with smokingbehavior in adolescents ( p value 0,000), there is a relationship cigarette advertising with smoking behavior in adolescent ( p value 0,007), there is a relationship price cigarette with smoking behavior in adolescent ( p value 0,000), there is a relationship support older poeple with smoking behavior in adolescent ( p value 0,018), there was a relationship peer support with smoking behavior in adolescent ( p value 0,000), the factors knowledge no significant a relationship with smoking behavior in adolescent ( p value 0,283) and the factors support the family members no significant a relationship smoking behavior in adolescent ( p value 1,000), and No smoking area no significant a relationship with smoking behavior in adolescent ( p value 0,200). The dominant variable related to smoking behavior in adolescent is peer support variable ( p = 0,000 ; OR 4,220 ) it means to support peer support has a value of 4 has the habit of smoking compared with peer support doesnot support. There for, to adolescent in order to follow the group - a group that increase the skills of decision making for health independently and follow self – help groups and to help promote the campaign – anti – smoking compaigns in schools and the surrounding environment
Pengaruh Kualitas Pelayanan dan Kepuasan Pelanggan terhadap Loyalitas Pelanggan pada Rumah Makan RC21 Seafood Lahat (Studi Kasus) Kasinem, Kasinem; Handayani, Melia; Hestin, Hestin; Pratiwi, Dini
Journal of Management and Bussines (JOMB) Vol 6 No 6 (2024): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v6i6.13344

Abstract

The objectives of this to determine the influence of service quality on customer loyalty at the Balaiyasa Lahat Employee Cooperative, to determine the influence of customer satisfaction on customer loyalty at the Balaiyasa Lahat Employee Cooperative and to determine the influence of service quality and customer satisfaction together on customer loyalty at Balaiyasa Lahat Employee Cooperative. The sample for this research is the customers of the Balaiyasa Lahat Employee Cooperative, totaling 75 people. This research uses quantitative research, using data sources including: primary data, secondary data, population and sample. The data collection methods used were: observation, interviews and distributing questionnaires to a number of respondents. As well as using validity and reliability measuring instruments, prerequisite analysis tests, then using data analysis methods using multiple regression analysis, hypothesis testing in the form of t tests and F tests, as well as correlation coefficients and coefficients of determination. Data analysis in this research used SPSS 23.0. From the results of this research, it can be seen partially with the t test that the service quality variable with t calculated > from t table or 13.873 > 2.000, is rejected, accepted, this shows that there is a significant influence between the service quality variable and the customer loyalty variable. And the customer satisfaction variable with t count > from t table or 11.133 > 2.000, then it is rejected, accepted, this shows that there is a significant influence between the customer satisfaction variable and the customer loyalty variable. Keywords: Service Quality, Customer Satisfaction, Customer Loyalty