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The Effect of Self-Confidence Moderation on the Effect of Emotional Intelligence on Employee Work Stress at PT. Orange Indonesia Mandiri Medan Fadli, Ahmad; Hou, Amin; Juliansyah, Roni; Tambunan, Debora
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 3, No 4 (2020): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v3i4.1294

Abstract

The purpose of this study is to determine the effect of emotional intelligence on work stress and to determine the effect of emotional intelligence on work stress through self-confidence. This research was conducted at PT. Orange Indonesia Mandiri Medan by selecting 55 employees as respondents. Furthermore, data collection used a questionnaire with path analysis in proving the research hypothesis. The results showed that emotional intelligence had no positive and significant effect on work stress and emotional intelligence had no positive and significant effect on work stress through self-confidence. This means that when emotional intelligence and self-confidence are getting better, it will reduce employee work stress.
The Implementation of Scientific Approach in Teaching English at SMP Muhammadiyah 2 Mlati Sleman Roni Juliansyah
Journal of English Language and Pedagogy Vol 1 No 2 (2018)
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (203.14 KB) | DOI: 10.36597/jelp.v1i2.4128

Abstract

This research was aimed to describe the implementation of scientific approach and the difficulties in teaching English. The researcher used qualitative research. Subjects of this research were English teachers of SMP Muhammadiyah 2 Mlati Sleman.The data of this research  were collected by applying observation, interview and documentation. The data were analyzed by applying data reduction, data display, and conclusion based on Miles and Hubberman (1994).The findings showed that the teachers implemented scientific approach  covering the activities were as follows, (1) in the observing activity, teachers showed  prohibition pictures, English instructions and introduced in English, (2) in the asking activity, there was activity of asking and answering about the observed objects., (3) in the experimenting activity, the teachers guided the students to demonstrate, discuss and try, (4) in the associating activity, the teachers guided the students to conduct English exercise, (5) in communicating activity, students present orally. Meanwhile there were  difficulties faced by the teachers as follows, (1) lack of attractive media in the observing activity, (2) lack of students’ activiness, (3) lack of  students’ confidence and participation to experience, (4) lack of students’ vocabulary, (5) and lack of students’ attention.
Upaya Membangun Kepuasan Pelanggan Dengan Layanan, Lokasi Dan Fasilitas Ahmad Fadli; Debora Tambunan; Roni Juliansyah; Wasiman Wasiman; Zakia Fadila
JURNAL EKUIVALENSI Vol. 7 No. 1 (2021): JURNAL EKUIVALENSI
Publisher : LPPM dan Fakultas Ekonomi dan Bisnis Universitas Kahuripan Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51158/ekuivalensi.v7i1.482

Abstract

Tujuan dalam penelitian ini untuk mengetahui pengaruh layanan, lokasi dan fasilitas terhadap kepuasan pelanggan pada PT. Rekso National Food. Metode dalam penelitian ini yaitu kuantitatif. Populasi dalam penelitian yaitu karyawan PT. Rekso National Food yang berjumlah 87 responden sedangkan teknik penentuan dengan accidental sampling. Adapun sumber data dalam penelitian ini dari data primer dan data sekunder. Sedangkan teknik analisa data yang digunakan yaitu analisis regresi linier berganda. Hasil uji (t) atau uji parsial menunjukkan bahwa layanan berpengaruh positif dan signifikan terhadap kepuasan pelanggan dan variabel lokasi juga berpengaruh positif dan signifikan terhadap kepuasan pelanggan serta variabel fasilitas juga berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Kemudian secara simultan layanan, lokasi dan fasilitas berpengaruh positif dan signifikan terhadap kepuasan pelanggan pada PT. Rekso National Food. Keywords: Tujuan dalam penelitian ini untuk mengetahui pengaruh layanan, lokasi dan fasilitas terhadap kepuasan pelanggan pada PT. Rekso National Food. Metode dalam penelitian ini yaitu kuantitatif. Populasi dalam penelitian yaitu karyawan PT. Rekso National Food yang berjumlah 87 responden sedangkan teknik penentuan dengan accidental sampling. Adapun sumber data dalam penelitian ini dari data primer dan data sekunder. Sedangkan teknik analisa data yang digunakan yaitu analisis regresi linier berganda. Hasil uji (t) atau uji parsial menunjukkan bahwa layanan berpengaruh positif dan signifikan terhadap kepuasan pelanggan dan variabel lokasi juga berpengaruh positif dan signifikan terhadap kepuasan pelanggan serta variabel fasilitas juga berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Kemudian secara simultan layanan, lokasi dan fasilitas berpengaruh positif dan signifikan terhadap kepuasan pelanggan pada PT. Rekso National Food. Keywords: Layanan, Lokasi, Fasilitas, Kepuasan Lokasi, Fasilitas, Kepuasan