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THE OPTIMIZATION OF LEADERSHIP MEDIATION, WORK ENVIRONMENT, AND COMMUNICATION FOR EMPLOYEE PERFORMANCE IN DISTRICT SERVICE DIVISION IN PT. STATE ELECTRICITY COMPANY Fatimah, Nuzulul; Anis Eliyana; Noneng R Sukatmadiredja; Ilham, Ilham; Tatag Herbayu L; Abid Fareed; Heri Cahyo Bagus Setiawan
Dinasti International Journal of Digital Business Management Vol. 2 No. 1 (2020): Dinasti International Journal of Digital Business Management (December 2020 - J
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v2i1.640

Abstract

This study identifies and analyzes optimization by work morale to mediate leadership style, work environment, and communication on the performance of employees of PT. State Electricity Company (PLN PERSERO) Customer Service Unit. This research was conducted using a quantitative, descriptive approach. The population in this study were employees of PT. State Electricity Company (PLN PERSERO) of the Customer Service Unit, amounting to 48. We use path analysis techniques to determine the direct and indirect relationship between leadership style, work environment, and communication on employee performance. As well as how the enthusiasm of work mediates the variables of leadership, work environment, and communication on the performance of employees in the Nuisance Services Division at the PT State Electricity Company, Network Service Unit. The results of this study conclude that (1) leadership style has a positive effect on morale, (2) leadership style directly has a positive effect on work performance, (3) work environment has a positive effect on morale, (4) the work environment directly has a positive effect on work performance. (5) Communication has a positive effect on morale, (6) communication directly has a positive effect on work performance, (7) work performance has a positive effect on morale. (8) Leadership style indirectly positively influences work performance through work morale as an intervening variable, (9) work environment has a positive effect on work performance through work morale as an intervening variable, (10) communication style positively influences work performance through work morale as an intervening variable in service division employees at PT. State Electricity Company (PLN PERSERO) Customer Service Unit.
Change Business Model of Islamic Religious College Business in East Java by Building Integrated Online Policy and Technology Systems During the Covid-19 Pandemic Period m.said, Ilham; Heri Cahyo Bagus Setiawan; Nuzulul Fatimah; Tatag Herbayu L
Journal of Islamic Economics Perspectives Vol. 2 No. 1 (2020): September (2020) Journal of Islamic Economics Perspectives
Publisher : Faculty of Islamic Economics and Business, State Islamic University of  Kiai Haji Achmad Siddiq Jember, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35719/jiep.v2i1.34

Abstract

This study conducted an analysis and evaluation of business services activities P erguruan T Heigh under the Ministry of Religious Affairs in J awa T imur to create a model of an integrated online system to maximize kan activities of the service business during a pandemic covid 19. Enterprises college business has expanded rapid and during the pandemic covid has made changes to the service online, after the application of social distance in an effort to deal with the spread of the disease corona virus (Covid-19). Initially, an increase in people's interest to shop online was to buy necessities of life very high with many transaction processes. The aim is to provide effective and efficient services to all business transactions conducted online during the pandemic covid19. The methodology used is a qualitative research method with case studies and using purposive samples . The analytical approach used is interpretive analysis. The results of the research show that implementing an integrated online system is able to serve many business transaction processing activities which are greatly improved. So it can be concluded several things as follows: With an integrated online system through planning and organizing business systems can illustrate the various classifications of implementation of business services online business activities in order to facilitate all forms of business transaction processes quickly, effectively and efficiently during Covid-19. System integration of online ie business opportunities using technology that can deliver greater value for the business of the college that the college of business can be developed and can be maintained as well as helping people to meet their needs and facilitate online transactions.