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All Journal Jurnal Manajemen dan Bisnis Jayakarta Jurnal Ilmiah Satyagraha Jurnal Ekonomika Dan Bisnis Benefit : Journal of Bussiness, Economics, and Finance
Indrayana, I Putu Dony
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Journal : Jurnal Ekonomika Dan Bisnis

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Strategi Manajemen SDM Berbasis Self efficacy dan Motivasi untuk Meningkatkan Kinerja di PT Bank Rakyat Indonesia (Persero) Tbk. Cabang Denpasar Indrayana, I Putu Dony; Sudana, I Putu Ekapratama Rangga
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 5 No. 5 (2025): September-Oktober
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v5i6.3684

Abstract

Employee performance in the banking sector is often influenced by internal psychological factors, one of which is self-efficacy. The main issue identified is the varying levels of self-confidence among employees, which affects their motivation and work outcomes. This study aims to analyze the effect of self-efficacy on employee performance with work motivation as an intervening variable at PT Bank Rakyat Indonesia (Persero) Tbk., Denpasar Branch. This research employs a quantitative approach with a causal associative design. The population consists of 50 employees from the operational and marketing divisions, using a census sampling technique. Data were collected through questionnaires and interviews, then analyzed using Partial Least Squares (PLS) with the assistance of SmartPLS version 4.0. The results indicate that self-efficacy has a positive and significant effect on both work motivation and employee performance. Furthermore, work motivation also has a positive and significant effect on employee performance and mediates the relationship between self-efficacy and performance. Thus, enhancing self-efficacy and work motivation plays an essential role in improving optimal performance within a competitive and digitally driven banking environment.
Co-Authors I Dewa Agung Ayu Eka Idayanti1 Ida Ayu Putu Megawati Kadek Adyatna Wedananta Kertiriasih, Ni Nengah Rupadi Sudana, I Putu Ekapratama Rangga