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Nugroho, Jati -
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Economics, Econometrics & Finance

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Gopay User Satisfaction Analysis in Semarang City during the Covid-19 Pandemic Nugroho, Jati -
Admisi dan Bisnis Vol 22, No 1 (2021): PEBRUARI 2021
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v22i1.2487

Abstract

This research was conducted to determine customer satisfaction of Gojek application users with the Go-Pay feature through e-service quality, perceived ease of use and perceived usefulness during the covid-19 pandemic. Respondents in this study were gopay users consists of students and workers in Semarang city with a sample of 100 respondents from the entire population. This study uses confirmatory factor analysis techniques and maximum likehood estimation on SEM (Structural Equations Modeling) from the statistical package AMOS 24.0 (Analysis of Moment Structure). The data collection technique used a questionnaire with a likert scale. The parameter estimation results are in accordance with the hypothesis that e-service quality significantly affects customer satisfaction with a critical ratio (c.r) of 4.177 and P-Value ***, as well as perceived ease of use has a positive effect on consumer satisfaction with a critical ratio (c.r) 3,471 and P-Value ***, also perceived usefulness have a positive effect on consumer satisfaction with a critical ratio (c.r) of 3,639 and P-Value ***. From this study it can be concluded that midst of the current Covid-19 pandemic consumers are still greatly helped by the gopay e-wallet feature. These benefits can be seen from the level of effectiveness and efficiency of prices, which through Gopay the costs incurred by consumers are cheaper than cash payments
Procedure for Exporting Wooden Table Furniture to the United States based on Non L/C at PT EASTWIND MANDIRI Putri, Mafaza Ayudia; Hidayat, Yusmar Ardhi; Nugroho, Jati -; Widyanti, Dika Vivi
Admisi dan Bisnis Vol. 26 No. 1 (2025): PEBRUARI 2025
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v26i1.6241

Abstract

PT Eastwind Mandiri is an exporter of wooden-based furniture. To export their products, they need to prepare the goods, required documents, shipping arrangements, and payment processing after finding a buyer. This project explains the steps involved, starting from finding buyers, preparing the products and documents for export, to managing payments. Several parties are involved in this process, including Customs, Freight Forwarders, Ports, Surveyors, the Department of Industry and Trade, and Banks. The purpose of this research is to analyze the export procedure and payment procedure in exporting wooden table furniture to the United States without using a Letter of Credit (L/C). The research methods include observing the process, conducting interviews, and reviewing related information. This research uses secondary data in the form of documents used for the export of PT Eastwind Mandiri. The study shows that PT Eastwind Mandiri follows all required laws and regulations for exporting, including proper documentation and procedures. The payment method used is CAD (Cash Against Document), where payment is made after the buyer receives the shipping documents. This entire process is summarized in a simple flowchart for clarity
Design and Development of an E-commerce Website as a Media for Dissemination Information and Product Marketing at CV Rahayu Barokah Gedongsari Rossa, Assifah Salsabiilaa; Azizah, Azizah -; Ayuwardani, Mellasanti -; Nugroho, Jati -
Admisi dan Bisnis Vol. 25 No. 1 (2024): PEBRUARI 2024
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v25i1.5679

Abstract

The development of information technology, especially the internet, is currently prosessing rapidly and has become a crucial medium for information dissemination and communication. The increasing number of internet users is driving the growth of e-commerce in Indonesia. CV Rahayu Barokah Gedongsari is an SME engaged in the production and sale of natural skin care products under the brand “Ralodex”. CV Rahayu Barokah Gedongsari still lacks information about its products and does not have a wide marketing rich. To address this issue, an informative e-commerce website is developed to introduce the brand “Ralodex” and expand its marketing reach. The objective of this research is to design an e-commerce website as a media for dissemination infromation, presenting detailed product information to introduce the brand expand its marketing reach. The methods used is developing this website is Waterfall method, which involves several stage: requirement analysis and definition, ayatem and software design, implementation and unit testing, integration and system testing, operation and maintenance. The outcome of this e-commerce website design is to provide ease of access for visitors from various devices, and it offers extensive product information, making it an effective online media for information dissemination with boarder marketing reach
Co-Authors Ayuwardani, Mellasanti - Azizah - Azizah, Azizah - Putri, Mafaza Ayudia Rossa, Assifah Salsabiilaa Widyanti, Dika Vivi Yusmar Ardhi Hidayat, Yusmar Ardhi