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All Journal Dinasti International Journal of Management Science Dinasti International Journal of Digital Business Management Jurnal Bakti Dirgantara
Isnanto, Samto Hadi
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

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Sosialisasi Informasi Manajemen Administrasi Kelurahan Halim Perdanakusuma Cahaya, Yohanes Ferry; Pujiati, Herni; Isnanto, Samto Hadi; Yosepha, Sri Yanthy; Widana, I Dewa Ketut Kerta; Pamcasasti, Ranthy; Sidapung, Theresia Oktavia; Faisal, Ahmad; Siladjadja, Muljanto
Jurnal Bakti Dirgantara Vol. 2 No. 2 (2025): Jurnal Bakti Dirgantara
Publisher : Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/m7r85388

Abstract

Pengelolaan administrasi kelurahan yang efisien merupakan salah satu aspek penting dalam meningkatkan kualitas pelayanan publik. Kelurahan Halim Perdanakusuma menghadapi tantangan dalam pengelolaan administrasi yang masih manual dan terfragmentasi, yang mempengaruhi efektivitas pelayanan kepada masyarakat. Oleh karena itu, dilakukan pengabdian kepada masyarakat dengan tujuan untuk mengembangkan dan mengimplementasikan Sistem Informasi Manajemen Administrasi (SIMA) di kelurahan tersebut. Sistem ini dirancang untuk mempermudah pengelolaan data administrasi, meningkatkan akuntabilitas, serta mempercepat proses pelayanan publik. Pelatihan kepada aparat kelurahan dan masyarakat mengenai penggunaan SIMA juga dilaksanakan sebagai bagian dari program pemberdayaan. Hasil dari kegiatan ini menunjukkan bahwa penerapan SIMA di Kelurahan Halim Perdanakusuma telah meningkatkan efisiensi administrasi, mempermudah akses informasi, dan memperkuat transparansi dalam pelayanan. Hasil dari kegiatan ini menunjukkan bahwa implementasi SIMA berhasil meningkatkan efisiensi pelayanan administrasi sebesar 65%, mengurangi waktu tunggu layanan hingga 45%, serta meningkatkan akurasi data administrasi hingga 90%. Selain itu, terjadi peningkatan kompetensi digital aparatur kelurahan sebesar 75% dari kondisi awal, serta peningkatan kepuasan masyarakat terhadap pelayanan dari 45% menjadi 85%. Masyarakat kini dapat lebih aktif berpartisipasi dalam pengelolaan administrasi kelurahan. Ke depan, disarankan untuk terus memperbarui dan mengembangkan sistem ini, serta meningkatkan kapasitas digital masyarakat agar manfaat yang diperoleh dan bersifat berkelanjutan.   Efficient management of urban village administration is an important aspect in improving the quality of public services. Halim Perdanakusuma Urban Village faces challenges in administrative management that are still manual and fragmented, which affects the effectiveness of services to the community. Therefore, a community service was carried out with the aim of developing and implementing an Administrative Management Information System (SIMA) in the village. The system was designed to simplify administrative data management, increase accountability, and speed up the public service process. Training for village officials and the community on the use of SIMA was also conducted as part of the empowerment program. The results of this activity show that the implementation of SIMA in Halim Perdanakusuma Village has improved administrative efficiency, facilitated access to information, and strengthened transparency in services. The results of this activity showed that the implementation of SIMA succeeded in increasing the efficiency of administrative services by 65%, reducing service waiting time by 45%, and increasing the accuracy of administrative data by 90%. In addition, there was an increase in the digital competence of village officials by 75% from the initial condition, and an increase in community satisfaction with services from 45% to 85%. The community can now more actively participate in the management of urban village administration. In the future, it is recommended to continue updating and developing this system, as well as increasing the digital capacity of the community so that the benefits obtained and are sustainable
Remote Work Environment and Employee Performance in the Digital Era Maghfur, Abdul Aziz; Isnanto, Samto Hadi
Dinasti International Journal of Management Science Vol. 6 No. 3 (2025): Dinasti International Journal of Management Science (January - February 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i3.4306

Abstract

The digital era has driven significant changes in work paradigms, particularly with the increasing adoption of remote work environments. This study aims to analyze the impact of remote work environments on employee performance by considering factors such as motivation, technology utilization, and work-life balance. Using a qualitative approach based on literature studies, this research finds that technological adaptation, enhanced digital competencies, and human-machine collaboration play crucial roles in improving employee performance. Additionally, adaptive leadership and an organizational culture that supports innovation are key factors in addressing remote work challenges, such as social isolation and team coordination difficulties. The findings of this study indicate that effective human resource management strategies, including continuous training and flexible work policies, can help improve productivity and employee well-being in remote work settings.
The Influence of Career Development and Work Environment on Employee Performance: A literature review Lustari, Ambar; Isnanto, Samto Hadi
Dinasti International Journal of Management Science Vol. 6 No. 3 (2025): Dinasti International Journal of Management Science (January - February 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i3.4312

Abstract

The purpose of this article is to determine whether Career Development and Work Environment affect Employee Performance. The method used in this study is a research method with a literature study sourced from open access electronic journals. The analysis uses qualitative descriptive. The results obtained indicate that: 1) Career Development affects Employee Performance; 2) Work Environment affects Employee Performance. This study is a literature study of various previous studies that are considered relevant, so that they can be used as reference material for further research in the field of human resources in determining the company's management strategy.
The Influence of Job Satisfaction and Reward Systems on Turnover Intention Firmansyah, Muhamad Endra; Isnanto, Samto Hadi
Dinasti International Journal of Management Science Vol. 6 No. 4 (2025): Dinasti International Journal of Management Science (March - April 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i4.4323

Abstract

High turnover intention poses a significant challenge for many organizations, particularly in retaining skilled employees. This study aims to analyze the influence of job satisfaction and reward systems on turnover intention through a literature review. The research employs a systematic literature review method by examining previous studies that discuss the relationship between job satisfaction, reward systems, and employees' intention to leave an organization. The findings indicate that job satisfaction plays a crucial role in reducing turnover intention. Factors such as a supportive work environment, good relationships with colleagues and supervisors, and career development opportunities contribute to increased job satisfaction. Furthermore, a fair and competitive reward system, both financial and non-financial, is proven to be effective in enhancing employee retention. Conversely, dissatisfaction with the reward system is a primary driver for employees to seek alternative job opportunities. Therefore, organizations must develop appropriate strategies to manage job satisfaction and reward systems to minimize turnover intention and enhance employee loyalty.
Analysis of the Influence of Leadership Style and Work Motivation on Employee Performance (Literature Review) Sirait, Radja Martin; Isnanto, Samto Hadi
Dinasti International Journal of Management Science Vol. 6 No. 4 (2025): Dinasti International Journal of Management Science (March - April 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i4.4338

Abstract

The success rate of employee performance can be determined by the leadership within a company, specifically by examining the leadership style implemented. Leadership style is an approach or method chosen to direct and influence subordinates so that the company's productivity level, effectiveness, profitability, performance, and employee motivation can be achieved in accordance with the desired goals. An effective leadership style in managing company resources will naturally influence employee behavior, as indicated by the creation of work motivation, which in turn will ultimately affect the company's overall performance. The literature review provides a framework related to new findings and previous findings in identifying indications of progress or lack thereof in the results of a particular study. The method used in the literature review follows a systematic approach to analyzing data through a simplified approach. The stages involved in the simplified approach analysis include summarizing each piece of literature, conducting a critical appraisal simultaneously to determine the strengths and weaknesses of the literature, and examining the relationship between one piece of literature and another. The author considers all research designs used in identifying the influence of leadership style and work motivation on employee performance.
The Influence of Compensation, Motivation, Work Discipline on Member Performance at Ditpamobvit Korsabhara Baharkam Polri Pratama, Andika; Isnanto, Samto Hadi
Dinasti International Journal of Management Science Vol. 6 No. 4 (2025): Dinasti International Journal of Management Science (March - April 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i4.4398

Abstract

This study investigates the relationship and impact of compensation, motivation, and work discipline on the performance of members at Ditpamobvit Korsabhara Baharkam Polri. A total of 100 members were sampled, and the data were analyzed using validity and reliability tests, followed by multiple linear regression analysis. The findings indicate that compensation, motivation, and work discipline significantly enhance member performance. This was confirmed through t-tests for each independent variable: the compensation variable showed tcount > ttable ? (5.510 > 1.660) with a significance value of 0.000 < 0.05, leading to the rejection of H0 in favor of Ha, indicating a positive effect. Similarly, for motivation, tcounttcount? was 4.290 > 1.660 with a significance of 0.000 < 0.05, resulting in H0 rejection and Ha acceptance. Work discipline also demonstrated a significant effect with tcount = 4.826 > 1.660, tcount ?= 4.826 > 1.660 and a significance value of 0.000 < 0.05. Furthermore, F-test revealed that together, these variables have a significant influence on performance with Fcount = 156.427 > Ftable =2.70 Fcount ?=156.427 > Ftable ?= 2.70 and a significance value of 0.000 < 0.05, confirming a positive collective impact on member performance.
Analysis of the Influence of Service Quality on Patient Satisfaction in Hospitals: Literature Review Setyawan, Aris Kabib; Isnanto, Samto Hadi
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4535

Abstract

This study aims to analyze the effect of service quality on patient satisfaction in the context of health services. Previous studies have shown that service quality plays an important role in shaping patient satisfaction, which in turn affects the level of loyalty and perception of health facilities. Through a literature review approach, this study collects and analyzes various scientific articles, journals, and books that discuss factors that influence the quality of health services, such as dimensions of reliability, responsiveness, assurance, empathy, and physical evidence. The results of this review indicate that good service quality can increase patient satisfaction, which is reflected in reduced complaints, increased trust in medical personnel, and the tendency of patients to recommend health facilities to others. This study also identifies challenges and barriers in maintaining service quality, and suggests practical implications for hospital managers and health service providers in efforts to improve patient satisfaction. These findings are expected to provide useful insights for policy development in the health service sector.
Co-Authors Ahmad Faisal Andika Pratama Firmansyah, Muhamad Endra Lustari, Ambar Maghfur, Abdul Aziz Pamcasasti, Ranthy Pujiati, Herni Setyawan, Aris Kabib Sidapung, Theresia Oktavia Siladjadja, Muljanto Sirait, Radja Martin Widana, I Dewa Ketut Kerta Yohanes Ferry Cahaya Yosepha, Sri Yanthy