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All Journal CITIZEN: Jurnal Ilmiah Mulitidisiplin Indonesia
Fatmasari, Ayu
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Religion Humanities Economics, Econometrics & Finance Education Social Sciences

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How Job Satisfaction and Organizational Commitment Affect the Organizational Citizenship Behavior of Factory Employees: The Role of Psychological Contract as a Mediator Wibowo, Ardy; Syah, Toufan Aldian; Harahap, Ridho Satria; Fatmasari, Ayu; Nurcholis, Anugrah Wing
Citizen : Jurnal Ilmiah Multidisiplin Indonesia Vol. 4 No. 4 (2024): CITIZEN: Jurnal Ilmiah Multidisiplin Indonesia
Publisher : DAS Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53866/jimi.v4i4.422

Abstract

During the increasingly heated global competition, employee performance is considered the key to success for the organization. Therefore, management must establish effective strategies and policies to stimulate and encourage increased employee performance. This study analyzes the effect of job statistics and organizational commitment on organizational citizenship behavior (OCB). The sampling method used in this research is probability sampling with a sample of 346 respondents and uses a questionnaire as a data collection method. The data analysis used is the validity and reliability of the instrument, hypothesis testing, and path analysis using the SmartPLS 4.0 program. In this study, the theoretical and managerial implications are discussed further. The results of this study indicate that job satisfaction and organizational commitment do not directly affect organizational citizenship behavior. However, the psychological contract is essential in mediating job satisfaction and organizational loyalty to organizational citizenship behavior
Co-Authors Ardy Wibowo Harahap, Ridho Satria Nurcholis, Anugrah Wing Toufan Aldian Syah