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The Implementation of Therapeutic Communications with Postoperative Patient Satisfaction in Islamic Hospital of Sultan Agung Semarang Alif Wahdatin; Dyah Wiji Puspita; Muh. Abdurrouf
Jurnal Ners Vol. 14 No. 3 (2019): Special Issue
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (248.734 KB) | DOI: 10.20473/jn.v14i3.17219

Abstract

Introduction: Weaknesses in applying therapeutic communication are still a problem for nurses. This affects the quality of nursing services that have an impact on patient satisfaction. The purpose of this study was to identify the relationship between therapeutic communication and postoperative patient satisfaction.Methods: This research method was an analytical survey method used a cross sectional approach. Respondents in this study were postoperative patients who were treated in RSISA inpatient ward with 127 patients.  Sampling technique that use was simple random sampling. The data analysis technique in this study used the Spearman test.Results: The results showed that the majority characteristics of respondents had female 61.4%, age 50-64 (33.8%), employment of private employees 24.4%, senior secondary education 37.0%. The results also showed that most therapeutic communication was in the good category (54.3%) and patient satisfaction in the category was very satisfied (52.8%). The results of this research showed that there was significant relationship between therapeutic communication and postoperative patient satisfaction with p-value 0,000 (p-value <0.05).Conclusion: The implications of this research can be a reference in increasing the ability of nurse therapeutic communication so that patient satisfaction with nursing services increases.
HUBUNGAN ROLE MODEL PERAWAT DENGAN PERILAKU CARING ISLAMI DI RUMAH SAKIT ISLAM SULTAN AGUNG SEMARANG Senita Linda Avriana; Muh. Abdurrouf; Dyah Wiji Puspita Sari
Jurnal Ilmiah Penelitian Mahasiswa Vol 2, No 1 (2023): Maret 2023
Publisher : Jurnal Ilmiah Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (318.247 KB)

Abstract

Masih saja terdapat permasalahan caring Islami di suatu instantsi padahal caring Islami mempengaruhi pelayanan kesehatan dengan role model perawat terciptanya sikap atau perilaku yang professional dan bertanggung jawab terhadap pasien dengan dilandasi nilai-nilai seperti professional, ramah, amanah, istiqomah, sabar serta ikhlas sehingga dengan adanya role model yang baik sesuai indikator role model perhatian, representasi, Peniruan tingkah laku model, motivasi dan penguatan, maka mempengaruhi juga pada perilaku caring Islami. Tujuan dari penelitian ini Untuk mengetahui adanya hubungan role model perawat dengan perilaku caring Islami di Rumah Sakit Islam Sultan Agung Semarang. Penelitian ini menggunakan jenis penelitian kuantitatif dengan pendekatan Crosssectional. Pengumpulan data menggunakan kuesioner dengan jumlah responden sebanyak 118 responden. Penelitian ini menggunakan teknik total sampling dan diolah secara statistik dengan uji korelasi yang digunakan penelitin ini adalah uji Spearmen rank correlation. Dari data karakteristik responden dalam penelitian ini dengan jumlah responden 118 responden 66,9% responden berusia 26-35 tahun, 74,6% berjenis kelamin perempuan, 63,6% dengan pendidikan terakhir DIII Keperawatan, dan 55,1% dengan lama kerja 1-7 tahun.Penelitian ini menunjukkan bahwa terdapat hubungan role model perawat dengan perilaku caring Islami di Rumah Sakit Islam Sultan Agung Semarang dengan nilai p-value
Hubungan antara Supervisi dengan Pendokumentasian Asuhan Keperawatan di RSI NU Demak Ardyan Dwi Cahyo; Dyah Wiji Puspita Sari; Muh. Abdurrouf
Nursing Applied Journal Vol. 3 No. 3 (2025): July : Nursing Applied Journal
Publisher : LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/naj.v3i3.832

Abstract

Nursing care documentation plays a crucial role in nursing practice as it serves as legal evidence, a means of communication between healthcare professionals, and an indicator of service quality. However, nurses' compliance with documentation often faces various obstacles. Supervision by nursing managers is seen as an important strategy to ensure documentation implementation complies with applicable standards. This study aims to analyze the relationship between supervision and nursing care documentation at RSI NU Demak. The study used a quantitative method with a cross-sectional design. A sample of 83 inpatient nurses was selected through proportional random sampling from a population of 107 nurses. The research instruments were a supervision questionnaire (17 items) and nursing documentation (20 items) whose validity and reliability have been tested. Data analysis was performed using the Chi-Square test with a significance level of p<0.05. The results showed that the majority of respondents were aged <30 years (53%), were female (89.2%), had a Diploma 3 Nursing degree (51.8%), and had worked for <9 years (53%). Good supervision was found in 60.2% of respondents, while good documentation was found in 59.0%. The Chi-Square test results yielded a p-value of 0.000 (p<0.05) with a correlation coefficient of r=0.981, indicating a very strong relationship between supervision and nursing documentation. Therefore, it can be concluded that there is a significant relationship between supervision and nursing care documentation, where the better the supervision provided, the higher the quality of the documentation produced. The results of this study reinforce the importance of the managerial role in improving the quality of nursing services, especially in terms of care documentation. Effective supervision not only functions as a control tool but also becomes a means of developing and strengthening nurses' competencies in meeting nursing practice standards. With structured and continuous supervision, nurses tend to be more disciplined, accurate, and consistent in documenting every nursing intervention they perform.
Hubungan Tingkat Pengetahuan Diabetes Mellitus dengan Kualitas Hidup Masyarakat Penderita Diabetes Milletus di Desa Salaman Vera Aulia Putri; Dyah Wiji Puspita Sari; Muh. Abdurrouf
Termometer: Jurnal Ilmiah Ilmu Kesehatan dan Kedokteran Vol. 3 No. 4 (2025): Termometer: Jurnal Ilmiah Ilmu Kesehatan dan Kedokteran,
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/termometer.v3i4.5479

Abstract

Diabetes mellitus is an incurable condition that has a major negative influence on its patients' quality of life.  As a result, it is anticipated that the general public, particularly those who have diabetes and their families, will become more knowledgeable about diabetes management and control.  Patients and their families can choose the best course of action for their condition by gaining more knowledge.  Quality of life will be enhanced by appropriate diabetes mellitus knowledge and health-seeking behaviors. The purpose of this study was to determine the relationship between the level of knowledge about diabetes mellitus and the quality of life of people with diabetes mellitus in Salaman Village. This study was a quantitative study with a correlational approach and a cross-sectional design. The sample consisted of 52 respondents using a purposive sampling technique. Data analysis used Spearman rank. The characteristics of 52 people who experience diabetes mellitus are mostly in the late elderly age (56-65 years), mostly female and mostly with junior high school education, mostly with moderate quality of life, and with sufficient knowledge. There is a relationship between the level of knowledge of diabetes mellitus and the quality of life of people with diabetes mellitus in Salaman Village (0.000). It is hoped that diabetes patients will increase their knowledge about diabetes mellitus by participating in counseling or education held by health workers.
Hubungan Antara Kualitas Pelayanan Kesehatan dengan Tingkat Kepuasan Pasien Rawat Jalan di UPTD Puskesmas Pati 1 Muh. Abdurrouf; Ersa Wahyu Nurcahyani; Retno Issroviatiningrum; Muh Abdurrouf
Journal of Medical Practice and Research Vol 1 No 2 (2025): December: Essentia: Journal of Medical Practice and Research
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/q7f12z85

Abstract

This study aims to determine the relationship between the quality of health services and the level of satisfaction of outpatients at the Pati 1 Community Health Center (UPTD Puskesmas Pati 1). The quality of health care services is a key determinant in shaping the level of patient satisfaction. The assessment of this quality is not solely based on the achievement of medical interventions, but also includes the attitudes of health care personnel, the timeliness of service delivery, as well as the condition and comfort of the facilities. This study used a quantitative method with a cross-sectional design. The study population consisted of all outpatients at the Pati 1 Community Health Center in April 2025, totaling 173 patients, with a sample of 121 respondents determined using the Slovin formula and accidental sampling technique. The research instruments were a health service quality questionnaire and a patient satisfaction questionnaire. Data analysis was performed using the Spearman Rank correlation test. The results showed that most respondents rated the quality of health services as good (62.8%) and patient satisfaction as satisfied (53.7%). The Spearman Rank test results showed a p-value of 0.000 (<0.05) with a correlation coefficient of 0.692, indicating a strong and positive relationship between the quality of health services and the level of patient satisfaction. The better the quality of services provided, the higher the level of outpatient satisfaction.  
Hubungan Antara Manajemen Konflik dalam Kelompok Belajar dengan Kerja Sama Tim Mahasiswa S1 Ilmu Keperawatan Universitas Islam Sultan Agung Semarang Farah Nura Ini; Retno Issroviatiningrum; Muh. Abdurrouf
Journal of Medical Practice and Research Vol 1 No 2 (2025): December: Essentia: Journal of Medical Practice and Research
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/8y3nnm13

Abstract

Conflict management is the ability of individuals or groups to handle differences of opinion and tension. Teamwork is an essential skill for nursing students, as the success of group tasks depends largely on communication, collaboration, and the ability to resolve conflicts that arise during the learning process. This study aims to analyze the relationship between conflict management in study groups and teamwork among nursing students. This study employs a cross-sectional technique and is quantitative in nature. There were 105 participants in this study The sample selection method using simple random sampling, namely random sampling, was used in this research. Data were analyzed using the Spearman rank test, utilizing a Likert scale consisting of 14 statements for the conflict management variable and 20 statements for the teamwork variable. With 60 respondents (57.1%), the majority of the outcomes from conflict management fall into the high category, according to the research that has been completed. With 59 responders (51.4%), teamwork is primarily rated as high. The p-value of 0.000 (<0.05) obtained from the statistical test indicates a relationship between the management of conflict in study groups and teamwork among undergraduate Nursing students at Sultan Agung Islamic University, Semarang.  
Hubungan Budaya Keselamatan dengan Ketepatan Identifikasi Pasien di Rumah Sakit Islam Sultan Agung Jundi Anas Zulfikar; Muh. Abdurrouf; Dyah Wiji Puspita Sari
Journal of Health, Medical, and Psychological Studies Vol 1 No 3 (2026): April: Sanitas: Journal of Health, Medical, and Psychological Studies
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/9sreaq29

Abstract

Patient misidentification constitutes a fundamental and preventable risk in healthcare delivery, which can be minimized through the establishment of a strong safety culture. This study aimed to analyze the relationship between safety culture and the accuracy of patient identification at Rumah Sakit Islam Sultan Agung Semarang. The research employed a quantitative design with a cross-sectional approach. The sample consisted of 94 staff nurses working in inpatient wards, selected using a total sampling technique. Data were collected through questionnaires and direct observation, and subsequently analyzed using the Spearman Rank correlation test. The findings revealed that most nurses demonstrated a moderate level of safety culture (40.4%) and good patient identification accuracy (43.6%). Statistical analysis indicated a significant but weak correlation between safety culture and the accuracy of patient identification (p-value = 0.043; r = 0.209). Safety culture contributes positively to identification accuracy, although it is not the sole determining factor. It is therefore recommended that hospitals strengthen periodic audits and develop non-punitive incident reporting systems to optimize compliance.
Hubungan Supervisi dengan Pelaksanaan Komunikasi Efektif Perawat di Rumah Sakit Islam Sultan Agung Semarang Amelia Hidayati; Muh. Abdurrouf; Dyah Wiji Puspita Sari
Vitalitas Medis : Jurnal Kesehatan dan Kedokteran Vol. 3 No. 2 (2026): April: Vitalitas Medis : Jurnal Kesehatan dan Kedokteran
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/vimed.v3i2.2883

Abstract

Background: Effective communication is an importat component in improving patient safety in hospitals. Ineffective communication can lead to misperceptions, errors in treatment, and an increased risk of medication errors. Therefore, supervision is necessary to ensure that nurses’ communication meets standards. This study aims to determine the relationship between supervision and the implementation of effective communication by nurses at Sultan Agung Islamic Hospital in Semarang. Method: This study used an analytical quantitative design with a cross-sectional approach. The study sample consisted of 94 nurse practitioners, selected using total sampling technique. The reearch instruments were a supervision questionnire and an obervation sheet on effective communication based on the SBAR method. Data analysis used Pearson product moment rank correlation test to determine the relationship between the two variables. Results: The results show that most nurses have effective communication in the “fair” category, with 70 respondents (74,5%), and supervision in the “moderate” category, with 75 respondents (79,8%). The Pearson product moment test obtained a p-value of 0.025 (< 0.05), which means hat there is a relationship, and r = 0.232, which indicates a weak relationship, and r = 0.232, which indicates a weak relationship and a positive direction. Conclusion: There is a Relationship Between supervision and the implementation of effective communication by nurses
Hubungan Antara Pengetahuan, Sikap Dan Budaya Dengan Kesiapan Dalam Penerapan Evidance-Based Practice Pada Perawat Rumah Sakit Islam Sultan Agung Apriliya Intan Sri Utami; Retno Issroviatiningrum; Muh. Abdurrouf
Jurnal Kesehatan Republik Indonesia Vol 3 No 3 (2026): JKRI - Februari 2026
Publisher : PT. INOVASI TEKNOLOGI KOMPUTER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Evidence-Based Practice (EBP) merupakan pendekatan penting dalam meningkatkan mutu pelayanan keperawatan. Namun, kesiapan perawat dalam menerapkan EBP masih dipengaruhi oleh pengetahuan, sikap, dan budaya organisasi. Studi pendahuluan menunjukkan sebagian besar perawat belum memahami konsep EBP serta jarang membaca literatur ilmiah. Penelitian ini bertujuan mengetahui hubungan antara pengetahuan, sikap, dan budaya dengan kesiapan penerapan EBP pada perawat Rumah Sakit Islam Sultan Agung. Penelitian ini menggunakan desain kuantitatif korelasional dengan pendekatan cross-sectional. Sampel terdiri dari 79 perawat dengan teknik total sampling. Instrumen berupa kuesioner pengetahuan, sikap, budaya, dan kesiapan EBP. Data diuji menggunakan korelasi Spearman.Perawat memiliki tingkat pengetahuan tinggi (57%), sikap mendukung (72,2%), dan budaya kerja baik (64,6%). Kesiapan mayoritas perawat berada pada kategori cukup siap (63,3%). Analisis menunjukkan hubungan signifikan antara pengetahuan dengan kesiapan (r = 0,440; p = 0,000), sikap dengan kesiapan (r = 0,304; p = 0,007), serta budaya dengan kesiapan (r = 0,397; p = 0,000). Terdapat hubungan signifikan antara pengetahuan, sikap, dan budaya dengan kesiapan perawat dalam penerapan EBP. Diperlukan dukungan organisasi dan pelatihan berkelanjutan untuk memperkuat implementasi EBP.