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All Journal Widya Yuridika Journal of Law and Legal Reform
Angela, Irene Maria
Unknown Affiliation
Arts Humanities Law, Crime, Criminology & Criminal Justice Social Sciences

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Doktrin Res Ipsa Loquitur Pada Perlindungan Konsumen Angela, Irene Maria; Suryamah, Aam; Yuanitasari, Deviana
Widya Yuridika Vol 7, No 1 (2024): Widya Yuridika: Jurnal Hukum
Publisher : Universitas Widya Gama Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31328/wy.v7i1.4778

Abstract

Economic growth in Indonesia can be encouraged by increasing consumer confidence. In the event of a violation of consumer rights, consumers have the right to claim compensation from business actors, but in fact, consumers and business actors have an unequal position. Consumers have difficulties in terms of civil evidence. An imbalance in the distribution of the burden of proof is an injustice for the disputing parties. The research was conducted using normative juridical research methods and comparative research methods, namely research methods carried out by studying secondary data and library materials and approaches to comparing the laws of one country with the laws of other countries. This research was conducted through library research and field research to enrich the sources. The results of further research are described in descriptive writing that relates the problem to legal theory in evaluating the practices carried out by research objects. There are 2 conclusions from the research results. First, that the position of the re ipsa loquitur doctrine in the principle of proof in consumer protection cases is closely related to the evidence imposed by judges on business actors as parties who have responsibility for the products consumed by consumers as well as those who suffer less losses to provide more justice for consumers. and in line with the principle of proof contained in UUPK and the second conclusion is that the res ipsa loquitur doctrine can be applied in cases of consumer protection if it fulfills the elements that are the requirements of the application of the re ipsa loquitur doctrine.
Regulation and Application of the Doctrine of Res Ipsa Loquitur in the Settlement of Consumer Disputes in Indonesia Suryamah, Aam; Yuanitasari, Deviana; Angela, Irene Maria; Assalihee, Muhammadafeefee
Journal of Law and Legal Reform Vol. 5 No. 1 (2024): Contemporary Global Issues on Law Reform, Legal Certainty, and Justice
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jllr.vol5i1.2103

Abstract

Consumer disputes may be resolved by non-litigation or litigation, with the latter being reserved for extreme cases. Companies are obligated to pay customers' compensation claims. The parties to a dispute should not be unfairly treated when the burden of evidence is not evenly distributed. In order to avoid an unfair burden of evidence mistakes that hurt other parties, the burden of proof has to be examined case by case. Law No. 8 of 1999 on Consumer Protection specifies the burden of evidence in Article 28. When it comes to enforcing the law in Indonesia, doctrines are accepted sources of law from outside the country. An interesting topic for debate is the regulation and use of the res ipsa loquitur doctrine in consumer dispute resolution in Indonesia. This method has a normative legal bent. The Consumer Protection Law does not explicitly govern the res ipsa loquitur notion, even though it is acknowledged in Indonesian consumer dispute settlement. Applying res ipsa loquitur to consumer disputes may help ensure fairness, which is in line with the Consumer Protection Law's established reverse burden of proof.
Co-Authors Aam Suryamah Assalihee, Muhammadafeefee Deviana Yuanitasari