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All Journal Poltekita : Jurnal Ilmu Kesehatan Jurnal Ilmiah Kesehatan (JIKA)
Nursapriani, Nursapriani
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Biochemistry, Genetics & Molecular Biology Health Professions Medicine & Pharmacology Nursing Public Health

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Hubungan Kinerja Perawat terhadap Implementasi Penerapan Keselamatan Pasien di Masa Pandemi Covid-19 Ameliyah, Ayu Rizky; Nursapriani, Nursapriani
Poltekita : Jurnal Ilmu Kesehatan Vol. 15 No. 3 (2021): November
Publisher : Poltekkes Kemenkes Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33860/jik.v15i3.674

Abstract

Tujuan penelitian ini untuk menganalisis hubungan kinerja perawat terhadap implementasi penerapan keselamatan pasien di masa pandemi Covid-19 pada RSUD Labuang Baji Kota Makassar. Metode penelitian ini menggunakan metode penelitian kuantitatif dengan pendekatan cross sectional. Pengumpulan data menggunakan kuesioner. Sampel dalam peneliian ini adalah seluruh perawat Instalasi Rawat Inap RSUD Labuang Baji sebanyak 100 orang. Analisis data dengan menggunakan uji chi square yaitu untuk melihat hubungan antar variabel independen dan variabel dependen. Hasil penelitian menunjukkan bahwa ada hubungan pengetahuan perawat dengan nilai p= 0.008 (p<0.05), beban kerja perawat dengan nilai p= 0.02 (p<0.05), serta motivasi kerja dengan nilai p= 0.01 (p<0.05) terhadap implementasi keselamatan pasien. Adapun faktor kinerja perawat yang paling kuat berhubungan terhadap implementasi keselamatan pasien yaitu faktor beban kerja perawat dengan nilai Exp (B) 4.504, yang artinya beban kerja berhubungan 4.5 kali lipat terhadap implementasi keselamatan pasien. Diharapkan RSUD Labuang Baji dapat meningkatkan pelaksanaan pendidikan dan pelatihan keselamatan pasien serta pimpinan dapat memberikan motivasi yang tinggi terhadap implementasi penerapan keselamatan pasien.
Service Quality with Patient Experience During the Covid-19 Pandemic Ameliyah, Ayu Rizky; Nursapriani, Nursapriani
Jurnal Ilmiah Kesehatan (JIKA) Vol. 5 No. 3 (2023): Volume 5 Nomor 3 Desember 2023
Publisher : Sarana Ilmu Indonesia (salnesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36590/jika.v5i3.446

Abstract

Service quality can be viewed from the aspects of technical quality and functional quality. Technical quality relates to the customer's view of the service output and functional quality relates to the service delivered from the service provider to the customer. The aim of this research was to analyze the relationship between service quality and patient experience during the Covid-19 pandemic at RSUP Dr. Tadjuddin Chalid Makassar. This type of research was quantitative research using a cross-sectional research design. The research was conducted at the Inpatient Installation of RSUP Dr. Tadjuddin Chalid Makassar with a research sample of 100 subjects regarding patient experiences during the Covid-19 pandemic. The data analysis used were univariate and bivariate. The data analysis used is univariate, bivariate and multivariate analysis. Bivariate used chi-square test and multivariate used linear regression. The results of this study showed that there was a relationship between doctor communication with p-value=0,009<0,05, nurse communication with p-value=0,000<0,05, responsiveness with p-value=0,000<0,05, medicine communication with p-value=0,000<0,05, and food service with p-value=0,000<0,05 on patient experience. Most patients stated that doctor communication, nurse communication, drug communication, responsiveness and food service were related to the patient experience. The variable that has the strongest relationship to patient experience is drug communication with an Exp (B) value of 7,634, which means drug communication is 7,6 times related to patient experience.
Co-Authors Ameliyah, Ayu Rizky