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All Journal Disease Prevention and Public Health Journal Benefit: Jurnal Manajemen dan Bisnis Manuju : Malahayati Nursing Journal Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Jurnal Admmirasi Jurnal Aisyah : Jurnal Ilmu Kesehatan Prosiding Seminar Nasional Program Pengabdian Masyarakat JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Jurnal Bioteknologi & Biosains Indonesia (JBBI) Jurnal Bioteknologi & Biosains Indonesia
Qurratul Aini
Universitas Muhammadiyah Yogyakarta
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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MAPPING HUMAN RESOURCE INDICATORS IN HOSPITAL RESEARCH : A BIBLIOMETRIC PERSPECTIVE Solichati Fatonah; Qurratul Aini
Jurnal Bioteknologi & Biosains Indonesia (JBBI) Vol. 13 No. 1 (2026)
Publisher : BRIN - Badan Riset dan Inovasi Nasional

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Abstract

Human resource indicators are important determinants of hospital service quality because workforce management directly affects patient care and organizational performance. However, the literature on hospital human resource management remains fragmented, particularly regarding its relationship with service quality and performance outcomes. This study aimed to map the research landscape on human resource indicators in hospitals from a bibliometric perspective. A bibliometric analysis was conducted using the Scopus database for articles published between 2015 and 2025. Of 3,995 records initially identified, 1,985 articles met the eligibility criteria and were included in the final analysis. Bibliometric mapping was performed using VOSviewer. The results showed a clear increase in publication output over time, especially in 2024–2025, indicating growing scholarly interest in hospital human resource indicators. The keyword health care quality had the highest total link strength, showing that the literature is strongly oriented toward quality assessment, organizational performance, and service improvement. Overall, the findings demonstrate that research on hospital human resource indicators is closely linked to hospital quality, management, and patient safety, while several workforce-related themes remain underexplored.
MAPPING HUMAN RESOURCE INDICATORS IN HOSPITAL RESEARCH : A BIBLIOMETRIC PERSPECTIVE Solichati Fatonah; Qurratul Aini
Jurnal Bioteknologi & Biosains Indonesia (JBBI) Vol. 13 No. 1 (2026)
Publisher : BRIN - Badan Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Human resource indicators are important determinants of hospital service quality because workforce management directly affects patient care and organizational performance. However, the literature on hospital human resource management remains fragmented, particularly regarding its relationship with service quality and performance outcomes. This study aimed to map the research landscape on human resource indicators in hospitals from a bibliometric perspective. A bibliometric analysis was conducted using the Scopus database for articles published between 2015 and 2025. Of 3,995 records initially identified, 1,985 articles met the eligibility criteria and were included in the final analysis. Bibliometric mapping was performed using VOSviewer. The results showed a clear increase in publication output over time, especially in 2024–2025, indicating growing scholarly interest in hospital human resource indicators. The keyword health care quality had the highest total link strength, showing that the literature is strongly oriented toward quality assessment, organizational performance, and service improvement. Overall, the findings demonstrate that research on hospital human resource indicators is closely linked to hospital quality, management, and patient safety, while several workforce-related themes remain underexplored.
Workload, Job Stress, and Employee Performance in Digital Hospital Administration: A Cross-Sectional Study of Hospital Administrative Staff Lysa Kurniati; Qurratul Aini
Malahayati Nursing Journal Vol 8, No 6 (2026): Volume 8 Nomor 6 (2026)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v8i6.25265

Abstract

ABSTRACT The digitalization of hospital administration through the implementation of Hospital Management Information Systems (SIMRS) and electronic medical records has transformed the characteristics of administrative work. This transformation has increased cognitive demands, time pressure, and task complexity, which may affect workload, job stress, and employee performance. This study aimed to analyze the effects of workload and job stress on the performance of hospital administrative staff in the digitalization era. This research employed an explanatory quantitative approach with a cross-sectional design. The study was conducted among administrative staff at RSUD Bangil, Pasuruan Regency, in February 2026. A total of 98 respondents were selected using purposive sampling based on criteria that required participants to be administrative employees who actively used digital systems in their daily tasks. Workload was measured using the adapted NASA Task Load Index (NASA-TLX), while job stress and employee performance were assessed using standardized questionnaires. Data were analyzed using multiple linear regression at a 5% significance level. The findings indicated that workload had a positive and statistically significant effect on employee performance (p 0.05). Job stress also showed a positive and significant effect on performance (p 0.05). Simultaneously, workload and job stress significantly influenced employee performance, with a coefficient of determination of 50.8%, indicating that both variables explained more than half of the variance in performance. Workload and job stress are important determinants of administrative employee performance in a SIMRS-based hospital environment. Effective workload management and job stress control are essential strategies to support the sustainability and effectiveness of digital transformation in healthcare services.  Keywords: Workload, Job Stress, Employee Performance, Hospital Information System, Digital Administration.
Co-Authors Angga Suryawinata Arlina Dewi Azmilla Nurrachmalia Adha Belva Prima Geniosa Heru Kurnianto Tjahjono Joni Wahyuhadi, Joni Junior Hendri Wijaya Lysa Kurniati Meise Satriani Mustafa Musa Jaber Nur Hidayah Nur Hidayah Nur Hidayah Siti Kundariyah Siti Shofiah Solichati Fatonah Sri Sundari Sri Sundari Wahyu Derajat Shobastian