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All Journal Jurnal Pendidikan Ekonomi (JURKAMI) Edunomics Journal
Erang, Dehen
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Economics, Econometrics & Finance Education Social Sciences Other

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Pengaruh Kualitas Pelayanan, Harga dan Suasana Café Terhadap Kepuasan Konsumen Pada Café About Something Palangka Raya Makarueh, Jeni; Rohaetin, Sri; Erang, Dehen
Edunomics Journal Vol. 3 No. 1 (2022): Edunomics Journal
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37304/ej.v3i1.3998

Abstract

This study aims to determine: 1) Does service quality affect consumer satisfaction, 2) Does price affect consumer satisfaction, 3) Does cafe atmosphere affect consumer satisfaction of all consumers at Cafe About Something Palangka Raya. The method used is descriptive and the determination of the sample does not use the solvin formula because the population is infinity. Sources of data in this study were 96 respondents, while the list of questions was made based on 4 variables, namely: Service Quality, Price, Cafe Atmosphere, Consumer Satisfaction. Interview data collection techniques, observation, and documentation. The data analysis technique used is the percentage of the frequency distribution. The results showed that consumer satisfaction About something coffee on the Service Quality variable was very satisfied, namely 38%, satisfied 46%, quite satisfied 13%, 2% less satisfied, 0.1% dissatisfied, the price variable was very satisfied, namely 27%, satisfied 43% , quite satisfied 25%, less satisfied 5%, atmosphere variable very satisfied that is 31%, satisfied 51%, quite satisfied 15%, dissatisfied 3% . And variable customer satisfaction very satisfied that is 33%, satisfied 49%, quite satisfied 16%. The highest level of consumer satisfaction is in the atmosphere dimension 51% in the "Satisfied" column in the statement The layout or layout in About Something is appropriate and neat and the lowest level of customer satisfaction is in the service quality dimension 3% in the dissatisfied column on the statement that the building facilities in About Something Coffee are complete (toilet, fan, table/chair).
PRESTASI MAHASISWA DARI SUMATERA UTARA PADA PROGRAM STUDI PENDIDIKAN EKONOMI FKIP UNIVERSITAS PALANGKA RAYA Simbolon, Sherina; Rohaetin, Sri; Sundari, Sundari; Erang, Dehen
Jurnal Pendidikan Ekonomi (JURKAMI) Vol 9, No 3 (2024): JURKAMI
Publisher : STKIP Persada Khatulistiwa Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31932/jpe.v9i3.3746

Abstract

This research aims to identify the factors that affect the achievement of students from North Sumatra in the Economics Education study program at FKIP University of Palangka Raya. This study uses a qualitative research method with a descriptive approach to identify and analyze factors that affect the academic and non-academic achievement of students from North Sumatra in the FKIP Economics Education study program, University of Palangka Raya. The results of the study showed that factors such as participation in student organizations, awards for academic and non-academic achievements, participation in competitions, community service activities, the role as a leader, experience in research and publication of scientific papers contributes significantly to the achievement of student achievement. Students have a strong desire and desire to achieve achievements, even though they face various obstacles. Advice is given to students to take advantage of available resources, take an active role in campus activities, maintain health, seek support, and set long-term goals. The implications of this research are the importance of support and facilities for students in optimizing their potential to achieve achievements in higher education.
Co-Authors Makarueh, Jeni Rohaetin, Sri Simbolon, Sherina Sundari Sundari