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All Journal YUME : Journal of Management JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Tyana, Tyana
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Economics, Econometrics & Finance Education Health Professions Social Sciences

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Analisa Perencanaan Penerapan Sistem ERP Terhadap Akuntansi dan Manajemen Rantai Pasok pada Toko Cipta Utama Laulita, Nasar Buntu; Zai, Immanuel; Winson, Winson; Tyana, Tyana; Andrew, Andrew; Frentyo, Frentyo; Devin, Devin
YUME : Journal of Management Vol 5, No 2 (2022)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v5i2.1767

Abstract

Abstrak Penelitian ini bertujuan melakukan analisa terhadap peran sistem ERP terhadap bagian akuntansi dan rantai pasok sebuah usaha. Toko Cipta Utama selalu menggunakan metode pencatatan manual untuk laporan keuangan atau akuntansi. Pencatatan secara manual akan menimbulkan permasalahan yang berdampak terhadap efektivitas bagi operasional dan perkembangan usaha ke skala lebih besar. Berdasarkan permasalahan yang timbul akibat dari tidak efektifnya bagian akuntansi, usaha akan membutuhkan integrasi melalui sistem ERP. Toko Cipta Utama akan berperan penting dalam penelitian ini dalam memberikan tanggapan dan data dari operasional usaha. Metode penelitian yang diimplementasikan adalah metode kualitatif dan kuantitatif sebagai data pendukung analisis. Secara kualitatif melaksanakan pengumpulan informasi melalui wawancara terhadap pemilik Toko Cipta Utama untuk mendalami mengenai situasi operasional usaha. Metode kuantitatif yakni melakukan survei terhadap 20 responden yang merupakan perwakilan pekerja dari berbagai perusahaan dan data tersebut dapat berperan sebagai referensi atau pendukung bagi analisa terhadap sistem ERP.  Hasil penelitian menunjukkan bahwa, sistem ERP dapat membantu usaha menengah untuk mengintegrasikan data dan prosedur operasional sebuah usaha. Perusahaan perlu melakukan analisa terhadap kebutuhan dan budget untuk melakukan investasi terhadap sistem ERP tersebut. Toko Cipta Utama telah memilih sistem GF Akuntansi untuk melakukan integrasi terhadap keuangan atau bidang akuntansi.Kata Kunci: Sistem ERP; Akuntansi; Rantai Pasok; GF Akuntansi.AbstractThis research aims to analyze the role of ERP systems in the accounting and supply chain of a business. The Main Copyright Store always uses manual recording methods for financial or accounting statements. Manual recording will cause problems that have an impact on effectiveness for operations and business development to a larger scale. Based on problems arising from the ineffectiveness of the accounting department, businesses will need integration through ERP systems. Toko Cipta Utama will play an important role in this research in providing responses and data from business operations. The research methods implemented are qualitative and quantitative methods as data supporting analysis. Qualitatively carry out information collection through interviews with the owner of the Main Copyright Store to explore the operational situation of the business. Quantitative method is to conduct a survey of 20 respondents who are representatives of workers from various companies and the data can act as a reference or support for the analysis of ERP systems. The results showed that ERP systems can help medium-sized businesses to integrate the data and operational procedures of a business. Companies need to analyze the needs and budget to invest in the ERP system. Toko Cipta Utama has chosen the GF Accounting system to integrate financial or accounting fields.Keywords: ERP system; Accounting; Supply Chain; GF-Accounting
Analisis Faktor-Faktor Pengaruh Customer Loyalty dengan Customer Satisfaction sebagai Variabel Mediasi pada Pelanggan E-Commerce Batam Tyana, Tyana; Qadri, Rizni Aulia; Sinambela, Fitriana Aidnilla
JPEK: Jurnal Pendidikan Ekonomi dan Kewirausahaan Vol 8 No 1 (2024): JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jpek.v8i1.24223

Abstract

The development of the digital era supports the rapid growth of e-commerce businesses in Indonesia. E-commerce provides opportunities for seller to sell their products to targeted customers in a more effective way. This research aims to analyze the factors that could indfluence customer loyalty by mediating customer satisfaction. Analysis results can be use as indicators for consideration or reference for academic parties and business owner. The research conducted on Batam City e-commerce customers with a total sample of 401 respondents. The data was processed with Smart PLS using non-probability sampling techniques in research. The research results show that the relationship between product quality, service quality, advertising, public relations, and social media marketing has impact towards customer loyalty. From the results mentioned above, the more superior the factor will have an impact on customer loyalty which can provide long-term benefits to the business. The relationship between customer satisfaction and loyalty obtained insignificant results because it did not meet the criteria. The research shows that the results of the indirect relationship did not obtain significant results. Based on the results, it shows that if e-commerce entrepreneurs want to gain customer loyalty which can have a positive impact on their business in the long term, they need to improve certain factors
Co-Authors Andrew Andrew, Andrew Devin, Devin Frentyo, Frentyo Laulita, Nasar Buntu Qadri, Rizni Aulia Sinambela, Fitriana Aidnilla Winson, Winson Zai, Immanuel