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All Journal Enthalpy : Jurnal Ilmiah Mahasiswa Teknik Mesin JUrnal Riset Ilmu Pendidikan Journal of Organizational and Human Resource Development Strategies
Syahrun, Muhammad
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mechanical Engineering Other

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The Role of The Social Services in Empowering Persons with Disabilities in Sikka District Emanuel, Kristianus; Djonu, Amir; Syahrun, Muhammad
Jurnal Riset Ilmu Pendidikan Vol. 3 No. 2 (2023): Jurnal Riset Ilmu Pendidikan
Publisher : Lembaga Riset Mutiara Akbar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56495/jrip.v3i2.359

Abstract

This study aims to determine the extent of the role of the Social Service in Empowering Persons with Disabilities in Sikka District and what are the factors that hinder the Social Service in empowering persons with disabilities in Sikka District. This research method was carried out with a qualitative descriptive approach. The data sources used are primary data sources and secondary data sources. The informants involved in this study were at the Sikka District Social Service. Data collection techniques used are observation techniques, interviews and documentation. Data analysis techniques include data reduction (data reduction), data display (data presentation), conduction drawing (verification). The results of the study show that the role of the Sikka Regency Social Service as a facilitator, motivator and dynamicator and the inhibiting factors are budget, human resources, land ownership status and promotional media. The tasks carried out by the tourism and culture service as well as the village government can be said to be quite effective and maximal enough in carrying out their duties by providing motivation, training and continuing to make improvements which will later bring about changes in the tourism secto
ANALISIS KONSUMSI ENERGI PADA KANTOR PELAYANAN KEKAYAAN NEGARA DAN LELANG (KPKNL) KENDARI Samhuddin, Samhuddin; Kadir, Kadir; Syahrun, Muhammad
Enthalpy : Jurnal Ilmiah Mahasiswa Teknik Mesin Vol 2, No 4 (2017): Enthalpy: Jurnal Ilmiah Mahasiswa Teknik Mesin
Publisher : Teknik Mesin Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (116.67 KB) | DOI: 10.55679/enthalpy.v2i4.2926

Abstract

Electricity consumption level of construction or building can be determined by calculating the amount of electrical energy used in a certain time. This study aims to determine electricity consumption levelat KPKNL Kendari. According to the standards set by the 2000 National Standardization Agency for efficient energy for an office building is 240 kWh/m2. Refers to this standard, electricity consumption level of KPKNL Kendari was investigated. To aim the study goals, observation of load used and electrical energy was done. Various load used leads to electricity consumption which measured by dividing total electricity consumption to total building area, known as energy consumption intensity value (Intensitas Konsumsi Energi/IKE). Total electricity consumption for a year was 82,042 kWh and total building area is 913,8 m2. KPKNL Kendari’sIKE is 89.8 kWh / m2, this result shows that KPKNL Kendari electricity consumption Level is efficient. Keywords: Electrical energy, electricity cost, energy consumption intensity.
Service Quality, Trust, and Satisfaction: A Mediation Analysis in the Context of New Electricity Installations Syahrun, Muhammad; Khan, Zafar
Journal of Organizational and Human Resource Development Strategies Vol. 2 No. 02 (2025): Journal of Organizational and Human Resource Development Strategies
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/ohds.v2i02.972

Abstract

This study investigates the direct and indirect effects of service quality on customer trust and customer satisfaction in the context of new electricity installations at PT. PLN (a government company), Maumere Branch, Sikka Regency. Using a quantitative approach, data were collected through 127 distributed questionnaires to prospective customers registering for new electricity installations. A non-probability sampling technique was employed, specifically the accidental sampling method, wherein respondents were selected based on their availability at the PLN registration counter. The results of structural equation modeling analysis indicate that service quality exerts a positive and significant influence on both customer trust and customer satisfaction. Furthermore, trust significantly enhances customer satisfaction. The mediation analysis confirms that customer trust partially mediates the relationship between service quality and satisfaction. These findings highlight the critical role of trust as a mediating variable and underscore the importance of service quality improvements in fostering customer satisfaction in public utility services.
Co-Authors Djonu, Amir Emanuel, Kristianus Kadir Kadir Khan, Zafar Samhuddin Samhuddin, Samhuddin