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Journal : EDUCATIO : Journal of Education

Ombudsman Mechanism and Conflict Resolution in Southwestern Nigerian University Ajadi, Olugbenga Timothy
EDUCATIO : Journal of Education Vol 9 No 2 (2025): November 2025
Publisher : STAI Miftahul Ula Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/educatio.v9i4.1613

Abstract

Disputes are inevitable in educational institutions because it comprised of people of diverse characteristics and background. Therefore, this study examined the implementation mechanism of ombudsman and conflict resolution in the southwestern Nigerian university. The population for the study comprised all the staff and students from the six federal universities in southwestern Nigeria. A sample of 300 staff and 300 students were selected from the three selected universities using simple random and disproportional sampling techniques. Three instruments were adopted for the study: Academic Staff Complaints Satisfactory Questionnaire (ASCSQ), Non Academic Staff Complaints Satisfactory Questionnaire (NASCSQ) and Students Complaints Satisfaction Questionnaire (STCSQ). Descriptive statistics was used to answer the two research questions raised for the study. The results reveals that the way the sampled universities handle complaints could be said to be in orderly manner and that students have good perception about how the complaints is being handled. The study recommends that Nigerian universities should put in place an Ombudsman office that will handle disputes among students and staff independently and provide a preventive mechanism that will not allow the emergence of complaints from staff.
University Administration Innovation for Funding University Education Ajadi, Olugbenga Timothy
EDUCATIO : Journal of Education Vol 9 No 1 (2025): May 2025
Publisher : STAI Miftahul Ula Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/educatio.v9i1.1688

Abstract

This study investigates the persistent issue of inadequate funding in Nigerian public universities, highlighting the implications for both the quality of education and university administration. The research adopts a qualitative approach using a case study methodology, focused on analyzing existing literature, official reports, and interviews with university administrators and stakeholders. The findings reveal that inadequate funding results in a range of issues including project delays and cancellations, reduced quality of service, operational difficulties, faculty staff exodus, and the inaccessibility of education for some students. The study identifies several innovative strategies for addressing these challenges, such as attracting donations, setting up university business ventures, launching new market-driven courses, introducing reasonable charges for university facilities, investing in securities markets, and strengthening alumni associations. These strategies aim to generate additional revenue to complement government grants. The research highlights the critical need for university administrators to adopt these innovative funding approaches to mitigate the impacts of government funding shortfalls and ensure the continued provision of quality education. The implications for policy and practice suggest that universities must not only depend on government allocations but also create self-sustaining financial models that can support educational development. Future research should focus on evaluating the long-term effectiveness of these innovative funding strategies and explore their application in diverse Nigerian university settings.