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All Journal Jurnal Manajemen Teori dan Terapan IJBE (Integrated Journal of Business and Economics) AKSELERASI: Jurnal Ilmiah Nasional
Pangaribuan, Leviadi
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Social Sciences

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The Role of Knowledge Management, Transformational Leadership, and Organizational Commitment on Employee Performance: Empirical Study in Public Sector Pangaribuan, Leviadi; Satrya, Aryana
Jurnal Manajemen Teori dan Terapan| Journal of Theoretical and Applied Management Vol. 17 No. 3 (2024)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v17i3.56264

Abstract

Objective: This research aims to empirically investigate the influence of knowledge management practices and transformational leadership on employee performance in the public sector, through the role of organizational commitment as a mediator Design/Methods/Approach: Data were collected using an online questionnaire method from 854 employees. Respondents who meet the requirements in this study are permanent employees with at least one year of work experience from staff level to manager. The collected data were analyzed using Lisrel 8.8 via structural equation modeling (SEM) to explain the relationship between constructs. Findings: The findings of this study showed that both knowledge management and transformational leadership demonstrated a positive and significant effect on employee performance. Organizational commitment positively influenced employee performance, partly mediating the impacts of both knowledge management and transformational leadership on employee performance. Originality/Value: This research sheds light on the role of knowledge management within the Indonesian public sector, a developing country context where previous studies have indicated its rare implementation. Additionally, by combining the role of transformative leadership style as an additional predictor, it can contribute to enriching existing literature. Although previous research has placed organizational commitment as a mediating factor, the integration of this research model has not occurred before, especially in the context of the public sector. Practical/Policy Implication: Public sector organizations are advised to encourage the implementation of knowledge management and create transformative leaders. The synergy between knowledge management and transformational leadership fosters a dynamic workplace environment, enabling employees to be well-prepared, motivated, and empowered to perform effectively in their roles, thereby contributing to organizational success.
The Influence of Knowledge Management, Work-Life Balance, and Commitment on Public Sector Employee Performance Satrya, Aryana; Pangaribuan, Leviadi; Parasuraman, Balakrishnan
Integrated Journal of Business and Economics (IJBE) Vol 9, No 1 (2025): Integrated Journal of Business and Economics
Publisher : Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/ijbe.v9i1.1011

Abstract

This research investigates the impact of knowledge management and work-life balance on employee performance with the role of affective commitment as a mediator in the Indonesian public sector. Data were collected via an online questionnaire from 703 respondents who were Government Financial Institution (GFI) employees at the staff level with a minimum of one year of work experience. The questionnaire utilized a 7-point Likert scale measurement and data analysis was conducted using Structural Equation Modeling (SEM) techniques with Lisrel 8.8 software. The findings of the study indicate that knowledge management practices, work-life balance, and affective commitment positively and significantly influence employee performance. Additionally, affective commitment was found to partially mediate the direct relationships examined in this research. This study contributes to the field of Human Resource Management (HRM) by expanding the literature on knowledge management practices and work-life balance in the public sector, areas that have received limited research attention. Furthermore, this research offers novelty by investigating predictors of performance among public sector employees from Generation Y and Generation Z. 
KAJIAN MANAJEMEN STRATEGIK: STRATEGIES FOR BUILDING RESILIENCE AND AGILITY PADA PT CITILINK INDONESIA POST – COVID-19 Setiawati, Diana; Sopyan, Hisma Yuliet Abu; Ganeva, Irvan; Pangaribuan, Leviadi; Nurmalitasari, Safira
AKSELERASI: Jurnal Ilmiah Nasional Vol 6 No 2 (2024): AKSELERASI: JURNAL ILMIAH NASIONAL
Publisher : GoAcademica Research dan Publishing

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Pandemi COVID-19 memaksa perusahaan untuk beradaptasi dengan cepat terhadap tantangan dan peluang baru. Penelitian ini bertujuan mengevaluasi strategi PT. Citilink Indonesia, maskapai penerbangan low-cost carrier, dalam menghadapi krisis global. Menggunakan metode kualitatif dan data sekunder, penelitian ini mengeksplorasi resilience dan agitily Citilink dalam menghadapi pandemi COVID-19. Citilink membentuk Satuan Tugas COVID-19, menerapkan protokol kesehatan, dan menyesuaikan jadwal penerbangan. Di fase pemulihan, mereka meningkatkan digitalisasi layanan, mengembangkan produk baru, dan melakukan negosiasi ulang kontrak. Transformasi digital yang komprehensif dan kemampuan adaptasi yang kuat memungkinkan Citilink bertahan dan berkembang di tengah krisis seperti pandemi COVID-19, sesuai teori agility dan resilience dan memanfaatkan dynamic capabilites serta planned oppportunism. Hasil kajian menunjukkan bahwa strategi-strategi ini efektif dalam meningkatkan daya saing dan ketahanan bisnis industri penerbangan nasional khususnya PT. Citilink Indonesia. Penelitian ini memberikan rekomendasi bagi perusahaan lain dalam merumuskan strategi menghadapi krisis serupa di masa depan.
Co-Authors Aryana Satrya Diana Setiawati Ganeva, Irvan Nurmalitasari, Safira Parasuraman, Balakrishnan Sopyan, Hisma Yuliet Abu