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All Journal JDM (Jurnal Dinamika Manajemen) Journal of Islamic Monetary Economics and Finance
Tjakratmadja, Jann Hidajat
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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REVITALISING INDONESIAN ISLAMIC BANKING PERFORMANCE: A STAKEHOLDER ANALYSIS Pertiwi, Ruspita Rani; Tjakratmadja, Jann Hidajat; Febriansyah, Hary
Journal of Islamic Monetary Economics and Finance Vol. 7 No. 4 (2021)
Publisher : Bank Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21098/jimf.v7i4.1373

Abstract

This paper examines the views of Islamic bank stakeholders, which are used as basis for measuring and improving bank performance. Taking Indonesia as a case study, we compile information and data from both internal and external stakeholders through in-depth interviews and focus group discussions, code them using N-Vivo, and finally apply the stakeholder management framework for the data analysis. The results obtained suggest that internal stakeholders’ views of Indonesian Islamic banking performance are relatively positive. However, external stakeholders tend to have varied views of its performance. The research finds that the religious values ​​promoted by Islamic banks can increase company value, but at the same time they can also reduce interest in Islamic banking. Based on these findings, it is necessary to investigate further how to strategise the religious values for the promotion of Islamic banking.
A Bibliometric Analysis of Research on Knowledge Management in Tax Administration Dewi, Annisa Puspita; Tjakratmadja, Jann Hidajat; Hendarman, Achmad Fajar
JDM (Jurnal Dinamika Manajemen) Vol 13, No 2 (2022): September 2022
Publisher : Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v13i2.35831

Abstract

Knowledge Management (KM) is crucial in the public sector, especially for tax administration. The aim of this study is to review the literature of KM in tax administration and outlining a future research agenda. This study uses bibliometric approach with data collected from the international academic database such as Proquest, Science Direct, Scopus, and Google Scholar. Finally, 83 articles from a variety of academic journals specializing in the field of Knowledge Management and Tax Administration used in this study. The result found that Iran and UK lead the world regarding the number of research publications in the area KM in tax administration. Considering the publication period, 2019 and 2020 are the most productive years regarding publication in this field. The analysis of the co-occurrence network of the literature resulted four clusters represent issue such as: (i) emerging information and communication technology (ICT) support KM implementation, (ii) critical success factor (CSF) and investigation the relation of KM process toward organization’s performance, (iii) knowledge management framework and its relation toward tax knowledge, and (iv) knowledge sharing in KM implementation. This study is the first study that explore KM literature within tax administration by using bibliometric
Co-Authors Dewi, Annisa Puspita Hary Febriansyah Hendarman, Achmad Fajar Pertiwi, Ruspita Rani