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All Journal Jurnal Manajemen Teknologi Journal of Business and Management The Indonesian Journal of Business Administration Jurnal Mirai Management Asia-Pacific Management and Business Application Syntax Literate: Jurnal Ilmiah Indonesia Indikator: Jurnal Ilmiah Manajemen & Bisnis Journal of Islamic Monetary Economics and Finance Ilomata International Journal of Management Ilomata International Journal of Management Action Research Literate (ARL) Journal of Accounting and Finance Management (JAFM) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Paradoks : Jurnal Ilmu Ekonomi Journal Integration of Management Studies
Hary Febriansyah
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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The Influence of Psychological Capital and Learning Environment Toward SBM-ITB Students’ GPA Tjakraatmadja, Jann Hidajat; Febriansyah, Hary
Jurnal Manajemen Teknologi Vol 6, No 1 2007
Publisher : SBM ITB

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Abstract

Positive psychology (Psy –Cap= Psychology Capital), is the study on the strength and the excess of human mental factors that enables the growth of positive behaviors in the daily life as well as the work environment as a mean to reach welfare (well being). Psy-Cap approach is different from the Traditional Psychology approach with focuses on mental illness. Psy-Cap which has more preventive approaches has altered the orientation of the applications of modern psychology concepts to the environment and organizational field. This kind study is often refered as Positive Organizational Behavior (POB). This paper describes the research on the influence of Psy-Cap on the higher education world. In specific, the influence of the Psy-Cap and Learning Environment interaction to the relation between the National Adminission Test (SPMB) score and the Psycho-Test Score (IQ and EQ) toward the SBM-ITB students’ achievement index (GPA). The objects of this research are the SBM-ITB students (class of 2004). The data collecting method are through the opened and the closed questionnaires. The number of respondent is 110, however only 87 are valid. For data-processing, the statistical method ( reliabilities and validity test) and Structural Equation Modeling (SEM) were used.  The research found that: (1) The psycho test score (IQ and EQ) does not significantly influence the GPA; (2) The Psy-Cap factors of the students (hope state, optimism state, resiliency state, self efficiency, and subjective well being state) significantly influence the GPA; (3) not all interaction result of psy-cap and learning environment influence the GPA. This means some learning environment factors still do not have good qualities. (4) the good qualities of the learning environment factors in SBM are: computers and information technology, individual experiences, art, music, theatres, and friendship among students; (5) the less-good qualities of the learning environment factors in SBM are: library, lectures, experiences with lecturers and sponsor staffs, campus facilities, writing experience, club and organization, scientific and quantitative experience, topic of conversation, and source of information for the materials of conversation. Keywords: Positive Psychological Capital, Hope state, Optimism state, Resiliency state, Self efficiency, Subjective Well-Being state
REDESIGN PERFORMANCE MANAGEMENT SYSTEM AT DINAS PEMUDA DAN OLAHRAGA KOTA BANDUNG Al Afghani, Fathur Rahman; Febriansyah, Hary
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract

Abstract. Department of Youth and Sports (Dispora) Bandung is a government agency which charge on providing public services for the Bandung citizen sports specifically. Dispora deals with youth development as well as sports empowerment and sports infrastructure. As a non-profit government agency, Dispora responsible to provide optimal services for the community. Community service optimization depends on how the performance of all components that support Dispora’s goals which also includes employees performance in it. Therefore, to ensure employees work according to their duties, Dispora uses two performance management systems to manage its employees, which are performance assessment system and daily activity checking system. Based on the data, found that data which is used to assesst performance indicators in the Dispora performance assessment system is collected not from a clear data and references  so that the data is bias. On the other hand the assessment would be applied once a year at end of the year so employees do not have chance to improve their performance. In another system, it was found that the duty of the working staff  to work on a minimum daily basis is five hours which according to the study, employees of Dispora can work at least six hours per day. This research will try to redesign the two performance management systems above with several stages. For a performance assessment system, firstly, find out the performance indicators used by Dispora. Then, find out the best performance indicators selected by sources from several indicators based on the literature. Then, analyse which indicators are suited to interviews and theories. After that, a list of the new performance indicators is found. For daily activity checking systems, using the coding method, analyse the advantages and disadvantages of the system when applied to five hours and six hours minimum of working time. Then, analyse which are the best minimum of working time to apply on Dispora. From the above results, new design for two performance management systems in Dispora is obtained. Keywords : Dispora, Government Agency, Employee Performance, Performance Management System, Performance Indicators, Minimum of Working Time.
FACTOR THAT INFLUENCE EMPLOYEE PERFORMANCE STUDY CASE : CICENDO DISTRICT OFFICE BANDUNG CITY Hendrayana, Muhammad Elfriandri; Febriansyah, Hary
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract. This research aim to know the factors that influence performance of employee at Cicendo district office Bandung city. The reseacrh has the 3 variable independent there are competences, work culture, & compensation and also 1 variable dependent which is performance. To know  how  influence given by independent variable to dependent variable, this research using multiple linear regression. Multiple linear regression is a model to see that whether there relationship between independent variable and dependent variable. The respondent of this research are all of employees at Cicendo district office Bandung city. The number of respondent is 25 employee. This research spread the questionnaire to all employees of  Cicendo district office Bandung city.. The results of this questionnaire collection are then processed using Statistical Product and Service Solution (SPSS) program. The results obtained are whether the competence, work culture, and compensation influence simultaneous and partial to the performance of employees in the  Cicendo district office Bandung city.Keyword : Compensation, Work Culture, Compensation, Performance, Employee
The Dominant Factors of Employee Turnover Case Study: ABC Hotel Ameliya, Rena; Febriansyah, Hary
Journal of Business and Management Vol 6, No 2 (2017)
Publisher : Journal of Business and Management

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Abstract

Abstract.The hospitality industry is one of industry that focuses on the quality of human resource. In order to provide the good service, the hospitality industry needs qualified human resources. This is because the hospitality industry fully oriented to customer’s satisfaction. The success of the hospitality industry can be seen from customer’s satisfaction through the services provided by the hotel. However, there is one problems faced by hospitality, there is the employee turnover. One of the hotels who experienced the employee turnover is ABC Hotel. The impact that felt because of the employee turnover are disrupting the operational of the hotel and also causing losses for the cost, time and a decrease in production and services. The questions and the purpose of this research is to determine the significant factors of the employee turnover at ABC Hotel. Referring to the concept of Santhanam et.al (2015). There are six factors about the employee turnover in hospitality industry. Those are recruitment, selection, training, performance appraisal, career growth opportunities, and salary & benefit. After determining the significant factors of the employee turnover at ABC Hotel, the purpose of this research is to reduce employee turnover at ABC Hotel. The researcher distributed the questionnaire to all employees of ABC Hotel and obtained 64 respondents. The results of the questionnaire collecting were processed by using binary logistic regression as a tool of data processing and analysis. From the research, the result that obtained are the significant factors of the employee turnover at ABC Hotel, the factors are recruitment and selection.  Keywords: Employee Turnover, Recruitment, Selection, Training, Performance Appraisal, Career Growth Opportunities and Pay & Benefit
Exploration in Start-Up Organization through Qualitative Content Analysis Djati, Adhi Waluyo; Febriansyah, Hary
Journal of Business and Management Vol 4, No 5 (2015)
Publisher : Journal of Business and Management

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Abstract

Abstract — A startup organization is a recently made organization that is in the development stage and still looking into the potential markets. Every startup has its own plan of action and different structures. The objects of the research are Goodism (est. 2013), Woodka (est. 2013) and Humblezing (est. 2010). This research is a qualitative study which uses one of the organizational development theories, which is appreciative inquiry (AI) which focuses on the organization’s learning and positive presumption from its member. Job design factor and performance management system components are the literature that will be guided this study. Moreover, the researcher position in this research is the conductor of the appreciative inquiry method. Data collection is using the qualitative approach, which are semi-structured interview. The data will be collected through doing the semi-structured interview with the Board of Directors’ in each company. The questions that will be answered by the Board of Directors’ are following the appreciative inquiry processes. The data analysis is using the qualitative content analysis with deductive approach. This research finds that in making the job design, Goodism should decide the objectives that will be attained in the working period, every member has to decide their own portion of work, the member is working based on their interest, also the implementation of working hour and rotation between divisions seen as appropriate to be implemented. In making performance management system, Woodka should consider that every member should be involved in planning the target and deadline and relating their own activities which interconnected with other activities, monthly review seen as the appropriate one because it can be customized with the production schedule, implementation of feedback can be face-to-face and the reward system that may be conducted is rewarding the good performance punishing the bad performance by the member. In making the performance management system, Humblezing should consider that the control system to the job that is ongoing is essential, the target and deadline can be derived from the company’s objective and the measurement of the performance and return for a job should be clear, monthly & weekly review can be done to detect the problem in a job faster and every member has got to know the other member’s work progress, and monetary (such as bonus salary) and non-monetary (such as member trip) compensation may be conducted.Keywords: organizational development, appreciative inquiry, job design, performance management system
A STUDY TO DISCOVERING THE DOMINANT FACTOR OF EMPLOYEE ENGAGEMENT CASE STUDY: RUMAH BATIK KOMAR CIGADUNG Azania, Bela; Febriansyah, Hary
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract.Employee engagement become popular because some survey shows that employee engagement can drive production process effectiveness also a good engagement will increase company reputation. The condition of employee engagement divided into three; actively engaged, not engaged and actively disengaged. Actively disengaged employee is dangerous because they can spread the negativity to the others. Impact of negativity can disrupt the production lines, especially in creative industry business that have continued production process. Another loss for the business is also when their well-trained new employee decided to resign because not engage.  The objective of this research are find the factors of employee engagement and define the dominant factor. To achieve the objectives, using factor analysis to define the factor from twelve question of Gallup Q12. The data collection method is quantitative used questionnaire and literature review studying. Literature are about the employee engagement case and recommendation. Subject of this research is staff in marketing and production division Rumah Batik Komar Cigadung, Bandung. From the analysis, there are two factor that influence employee engagement; employee recognition and employee development. After doing the point biserial correlation, employee recognition is the dominant factor that influence employee engagement in Rumah Batik Komar. Therefore, this research give some recommendation to maintain and improve employee recognition. Keywords:  Creative Culture Industry, Dominant Factor of Engagement, Employee Engagement, Gallup Q12, Rumah Batik Komar
UTILIZATION SIX BOX MODELS TO SOLVE THE PROBLEM IN NON- PROFIT ORGANIZATION CASE STUDY IN KELUARGA MAHASISWA CIAMIS GALUH TARUNA Aldriyan, Alfi; Febriansyah, Hary
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract Based on the meeting of Galuh Taruna members on August 10, 2016 has been discussed in the organization Galuh Taruna there are 3 issues including leadership, organizational relationships, and organizational structure. Researchers want to do research on Organizational Development to get a solution to the phenomenon. This research uses qualitative approach with ethnography method. Then the researchers used the Six Box as an instrument to perform the analysis. Methods of data collection conducted using semi-structured interview method. While for data validation, researcher use triangulation data based on source. The researcher found that there are problems in leadership style, commitment of chairman, bad habits of chairman, organizational culture, organizational structure, organizational goals that lead to politics, and absence of reward system. After the researchers apply the six boxes to solve the problem, then found a solution such as the chairman must be often involved in the activities of the organization, the chairman must have a high commitment to the organization, the chairman must be an example for its members, dual positions system is not allowed, avoiding activities that smelled of politics, Riung Galuh activities, as well as applying the appreciation of certificate.
Managing employee engagement with cross-cultural leadership style (case study at united nations development programme indonesia) Yusuf Musa, Muhammad; Febriansyah, Hary
The Indonesian Journal of Business Administration Vol 7, No 1 (2018)
Publisher : The Indonesian Journal of Business Administration

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Abstract - United Nations Development Programme (UNDP) Indonesia is an international organization work as one of the representative program by United Nations. UNDP Indonesia was founded on 22 November 1965 in Jakarta together with the head office. United Nations Development Programme Indonesia is the international organization with multicultural diversity. The employee including the managers and the staff at United Nations Development Programme Indonesia working based on the work culture inside the organization. Multicultural diversity at United Nations Development Programme Indonesia make the managers used to think how to get engage with the staff that have cultural diversity. Managing employee engagement with cross cultural leadership style would be a challenge for the managers, and the staff support the manager job together to reach the objectives. This research using qualitative method to gain the data more complex. In this research, there are eight of UNDP Indonesia employees that supporting as the informants, including two expatriates manager, two local managers, two local staffs, and two expatriates staff. The recommendation has been made by the research choosing the leadership style that engage with United Nations Development Programme Indonesia staff. Keyword: employee engagement, cross-cultural leadership, leadership style
The Improvement of Service Quality Using Importance Performance Analysis case Study PDAM Cianjur Taufiq Dwi Jatmika, Rahmat; Febriansyah, Hary
The Indonesian Journal of Business Administration Vol 5, No 1 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract - The development of the business more rapidly and is very competitive give an impact to the company to give the best quality to the customers. Customers can have a considerable influence on the performance of the company. The company's interaction with customer not only exchange products and services only. Complaints and comment from the customers can provide feedback that is positive for the company. Some customers have a higher expectation of the quality of services rendered by the company. Given these interrelationships, the quality of the products and services provided by the company will increase. Therefore, the purpose of this study was to determine the level of customer satisfaction with the quality of service provided by PDAM Cianjur. In this study, research performed using SERVQUAL method, where there is gap between performance and importance to measure the level of customer satisfaction on the quality of services rendered by the company. IPA Matrix is used to determine the results of the SERVQUAL that indicates part of the quality of services must be improved in order to give satisfaction to the customer. Based on the analysis of SERVQUAL are five problems that occur. Based on internal and external conditions, taps has made improvements without notice from the customer's perspective. The performance generated by PDAM is still lacking in terms of the company's facilities, the availability of information, the availability and readiness of service, and technology used to facilitate the customers. Keywords: Customer satisfaction, the quality of service, SERVQUAL, IPA Matrix
The Analysis of Stress Management to Improvement Employess Performance Case Study at The Service Section of PT Pos Indonesia (Persero) Bandung 40000 Rozano, Randy; Febriansyah, Hary
The Indonesian Journal of Business Administration Vol 5, No 1 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract - As a company engaged in the service, PT. Pos Indonesia is obliged to give the best service to customers. Changes in the condition of the organizational structure and the rapid advancement of the times, demanding human resources to participate to provide the best performance for the company. So also occurred in PT. Pos Indonesia, especially in the service is the frontline companies, so often these problems will cause stress on employees. The employees at the service section should always be able to be kind and friendly in any condition, which eventually led to the stress that occurs on the employee. This research uses two methods: quantitative and qualitative and carried out to see if there is happen the eustress (positive stress) or distress (negative stress) at the service of the PT. Pos Indonesia (Persero) Bandung 40000. There are two factors causing stress, that stress individual and organizational stress. Stress individuals represented by four variables: role conflict, workload, career development, and relationships at work. Stress organizations represented by two variables, namely the organizational structure and leadership. Both of these factors will be linked to the performance of employees, so it can be known whether stress raise or lower the performance on the employee's performance. This study uses census, where all the employees in this part of the informant research. All data that can be processed using multiple linear regression method for known patterns of stress that occurs, the correlation of the performance and its effect on performance. In addition qualitative methods such as interviews conducted to strengthen the research results. The results obtained from this study was the occurrence of eustress in two variables on individual stress factors, namely: career development and relationship at work, as well as a variable in organizational stress factors, ie leadership. While distress occurs in two individual stress variables, ie conflict of roles and workloads, as well as a variable in the stress of the organization, namely the organizational structure. The results are expected to help and become inputs for the company to improve the state of employee stress causing a decline in the performance of the employee caused by the patterns of distress. Keywords: Job stress, Individual stress, Organizational Stress, Performance, Multiple Linear Regression
Co-Authors Achmad Ghazali Adhi Waluyo Djati, Adhi Waluyo Al Afghani, Fathur Rahman Aldriyan, Alfi Ameliya, Rena Aurel, Regina Oktaviania Azania, Bela Chairunnisa, Rina Cornelis, Fransiska Cicilia Pembayun Noviansista Fahlevi, Mohammad Rheza Febriani, Nabila Eka Hendrayana, Muhammad Elfriandri Herawati, Silviana Jann Hidajat Tjakraatmadja Lathiva, Nurul Novanantha, Edith Pertiwi, Ruspita Rani Rahmat Taufiq Dwi Jatmika Rozano, Randy Setyoningtyas, Prinindia Rizky Shahaan, Liediawaty Supriarti, Ria Andiani Tjakratmadja, Jann Hidajat Wesley Natanael, Wesley Wialldi, Gland Yusuf Musa, Muhammad