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All Journal Journal of Humanities and Social Studies Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Hilmy, Reza
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Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Public Health Social Sciences

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MOTIVASI DAN BEBAN KERJA SEBAGAI PENENTU KINERJA KARYAWAN DI RSIA SELARAS CIKUPA Candra, Adi; Gunawan, Weka; Hilmy, Reza
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Publisher : UI Scholars Hub

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Abstract

Employee performance in an institution shows the successful implementation of all organizational activities. However, RSIA Selaras Cikupa, through initial observations found many problems related to performance, namely the number of employees who were late from January to June 2019 tended to increase every month. From the initial interviews it is also known that the low motivation of employees. The research objective was to determine the effect of motivation and workload on employee performance at RSIA Selaras Cikupa with job satisfaction as an intervening variable. This type of research is quantitative research. The method used is a survey with interval weighting. The number of samples in this study were 83 people. Analysis using multiple linear regression analysis. The results showed that there was a positive and significant influence between motivation and job satisfaction, there was a positive and significant effect between workload and job satisfaction, there was a positive and significant effect between job satisfaction and performance. In addition, motivation and workload simultaneously or simultaneously have a significant effect on performance variables at RSIA Selaras Cikupa. The most dominant variable is work motivation variable.
Intervention Effects Work Motivation: The Effect Of Attitude And Work Environment On Service Quality Rica, Julia Allen; Indramaharani, Yudhit; Irianto, Helena Parasiane; Kurniawigati, Indah; Hilmy, Reza
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 2 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i2.6822

Abstract

The problem that underlies this research is the infections that occur in inpatient installations for the period 2020 - 2021 which illustrates the problem of the quality of nurse services in inpatient installations. The purpose of this study was to prove the influence of attitudes and work environment on service quality with work motivation as an intervening variable. This type of research is included in quantitative research with a causality approach. The population is 148 nurses who work in inpatient installations, and the sample calculation uses the Slovin formula with an error rate of 5%, so that 110 samples are obtained as respondents using simple random sampling technique. The results of the analysis prove that attitudes and work environment partially and simultaneously have a positive and significant effect on service quality and work motivation, work motivation has a positive and significant effect on service quality and provides positive intervention on the relationship between attitude and work environment on service quality, so that with motivation work, attitude and work environment can improve service quality higher than without work motivation
Co-Authors Adi Candra, Adi Gunawan, Weka Indramaharani, Yudhit Irianto, Helena Parasiane Kurniawigati, Indah Rica, Julia Allen