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EKSISTENSI FORUM KERUKUNAN UMAT BERAGAMA DI KABUPATEN TANA TORAJA ., NURMIATI; SUYITNO, IMAM
Jurnal Tomalebbi Volume IV, Nomor 1, Maret 2017
Publisher : Jurusan Pendidikan Pancasila dan Kewarganegaraan (PPKn)

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Abstract

ABSTRAK: Penelitian ini bertujuan untuk mengetahui, persepsi masyarakat akan keberadaan dari Forum Kerukunan Umat Beragama, Langkah-langkah yang ditempuh oleh Forum Kerukunan Umat Beragama dalam meningkatkan toleransi antar umat beragama serta faktor-faktor yang mempengaruhi eksistensi Forum Kerukunan Umat Beragama dalam meningkatkan toleransi antar umat beragama. dalam penelitian ini peneliti menggunakan pendekatan kualitatif, dengan okasi penelitian bertempat pada Kantor Forum Kerukunan Umat Beragama di Kota Makale Kabupaten Tana Toraja. Jenis penelitian adalah penelitian kualitatif dan sumber data yang digunakan adalah sumber data primer dan sumber data sekunder. Teknik pengumpulan data adalah wawancara dan dokumentasi, teknik analisis data adalah teknik analisis deskriftif kualitatif. Hasil penelitian menunjukkan bahwa: persepsi masyarakat akan keberadaan Forum Kerukunan Umat Beragama di Kabupaten Tana Toraja adalah masyarakat sangat mendukung Forum kerukunan Umat Beragama dalam meningkatkan toleransi antar umat beragama di Kabupaten Tana Toraja.  Langkah-langkah yang ditempuh oleh Forum Kerukunan Umat Beragama dalam meningkatkan toleransi antar umat beragama di Kabupaten Tana Toraja adalah (1) Melakukan dialog antar pemuka-pemuka agama, (2) Melibatkan perwakilan setiap agama dalam struktur kepengurusan Forum Kerukunan Umat Beragama, (3) Setiap pihak berusaha untuk menciptakan kerukunan antar umat beragama, (4) Mensosialisasikan keberadaan Forum Kerukunan Umat Beragama sampai ke masyarakat tingkat bawah. Faktor-faktor yang mempengaruhi eksistensi Forum Kerukunan Umat Beragama dalam meningkatkan toleransi antar umat beragama di Kabupaten Tana Toraja adalah (1) Faktor Pendukung, yaitu Faktor kearifan lokal Tana Toraja, Faktor program kerja dari Forum Kerukunan Umat Beragama, dan Faktor dukungan pemerintah terhadap Forum Kerukunan Umat Beragama; (2) Faktor Penghambat, yaitu kurangnya dana dan sarana prasarana dari pemerintah.Kata Kunci: Forum Kerukunan Umat Beragama ABSTRACT: This study aims to determine the public perception of the existence of Forum Kerukunan Umat Beragama, the steps taken by Forum Kerukunan Umat Beragama in increasing tolerance among religious people and the factors that influence the existence of Forum Kerukunan Umat Beragama in improving tolerance among people religious. in this study researchers used a qualitative approach, with okasi research located at the Office of Religious Harmony Forum in Makale Town Tana Toraja District. The type of research is qualitative research and data source used is primary data source and secondary data source. Data collection techniques are interviews and documentation, data analysis techniques are qualitative descriptive analysis techniques. The results showed that: the public perception of the existence of Forum Kerukunan Umat Beragama in Tana Toraja Regency is the community strongly supports Forum of Religious harmony in increasing tolerance among religious people in Tana Toraja Regency. The steps taken by the Forum for Religious Harmony in promoting inter-religious tolerance in Tana Toraja District are (1) Conducting dialogue among religious leaders, (2) involving representation of every religion in the structure of the Forum for Religious Harmony Forum, (3) Each party seeks to create harmony among religious people, (4) socialize the existence of Forum Kerukunan Umat Beragama to lower level society. Factors influencing the existence of Forum Kerukunan Umat Beragama in increasing tolerance among religious people in Tana Toraja District are (1) Supporting Factors, that is Local Wisdom Factor of Tana Toraja, Working Program Factor of Forum Kerukunan Umat Beragama, and Government Support Factor to Forum Kerukunan Religious People; (2) Inhibiting factors, namely lack of funds and infrastructure facilities from the government. Keywords: Forum Kerukunan Umat Beragama
PELAKSANAAN PELAYANAN PRIMA PADA ACCOUNT REPRESENTATIVE ( AR ) DI KPP PRATAMA WONOCOLO SURABAYA ., Nurmiati; Yuliyanti, Tri
JPAP: Jurnal Penelitian Administrasi Publik Vol 2 No 02 (2016)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v2i02.1009

Abstract

Account Representative is the officer in charge at the Pratama Tax Office, which has already applied modern administrative system. This research aims to gain an overview of the characteristics of excellent service implementation at the KPP Pratama Surabaya Wonocolo. The implementation of excellent especially by officials Account Representative (AR) departmend of supervision and and consultation. The data were obtained from observations and interviews with relevant parties, especially (AR) department of supervision and consultation at the KPP Pratama Surabaya Wonocolo and the taxpayer. The results of the interviews and the data collected were analyzed using descriptive method with interpretive approach. Results from the research showed that in general the officials Accounting Representative (AR) of KPP Pratama Surabaya Wonocolo indicates excellent service with good implementation, the overview of the implementation of service excellence at the KPP pratama Surabaya Wonocolo was shown with attitudes approach related to care, efforts to serve with the best act that is based on ability, attitude, attention, appearance, actions, and responsibilities. To support these actions must be supported by integrity, professionalism (accountability and commitment), synergy, services (sincerity and transparency) and ethical code. Meanwhile, to achieve the objective of satisfaction was shown with some of the responses from taxpayer in general.Keywords : implementation, Accounting Representative, excellent service