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All Journal EBSJ Pena Justisia: Media Komunikasi dan Kajian Hukum
Sukmadewi, Yudhitia Dyah
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Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice

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Creating Customers Satisfaction Through Total Quality Management (TQM) In S1 Students Of Management Department Of Economics Faculty Of Xyz University Wijayanti, Ratna; Santoso, Aprih; Sukmadewi, Yudhitia Dyah
Economics and Business Solutions Journal Vol. 2 No. 2 (2018): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (545.631 KB) | DOI: 10.26623/ebsj.v2i2.1200

Abstract

The purpose of this study is to determine the efforts made by the S1 Management Study Program of Economics Faculty of XYZ University in applying Total Quality Management to increase customers /students satisfaction. This study used a descriptive qualitative method, which described the experiences of the informants, namely structural officials, lecturers, administrative staff and students on the efforts that have been given to increase students satisfaction. The results of this study indicate the application of 10 elements of Total Quality Management, namely focusing on customers, obsession on quality, scientific approach, long-term commitment, teamwork, continuous system improvement, education and training, controlled freedom, unity of purpose, and involvement and empowerment of employees have been carried out well and managed to meet the expectations of the students.
LEGAL RECONSTRUCTION OF REGULATIONS MARRIAGE DIFFERENT RELIGIONS IN INDONESIA Septiandani, Dian -; Soegianto, Soegianto -; Sukmadewi, Yudhitia Dyah; Susilo, Adhi Budi
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 002 (2024): Pena Justisia (Special Issue)
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v23i3.5107

Abstract

This research aims to find the proper legal reconstruction regarding interfaith marriages in Indonesia. Article 2, paragraph (1) of the Marriage Law states that marriage is valid if performed according to the laws of each religion and BeliefBeliefBelief. Meanwhile, the content of the explanation of Article 35 of the Population Administration Law allows interfaith marriages. With this, the legal rules regarding interfaith marriages need to be reconstructed clearly and firmly so that there is the same understanding and implementation in the community because it will cause legal uncertainty. This research is a normative legal research with a statutory approach. The method of collecting secondary data is done through a literature study. The data obtained is analyzed qualitatively. The results of this study indicate that the regulation of marriage in Indonesia does not recognize the existence of interfaith marriages; it relies on the laws of each religion, so marriage marriage becomes invalid. The consequences impact the status of children as illegitimate or outside of marriage and the status of inheritance. Furthermore, related to the regulation of interfaith marriages, there is disharmony in the rules of the Marriage Law and the Population Administration Law; the provisions of Articles 35 and 36 of the Population Administration Law should be revoked because they cause a conflict of norms with the Marriage Law. This will provide legal certainty to the community.
Co-Authors Aprih Santoso RATNA WIJAYANTI Septiandani, Dian - Soegianto, Soegianto - Susilo, Adhi Budi