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All Journal Syntax Literate: Jurnal Ilmiah Indonesia Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal of Social Service and Research Kontigensi: Jurnal Ilmiah Manajemen Indo-MathEdu Intellectuals Journal Indonesian Journal of Multidisciplinary Science AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis IIJSE
Saputra, Bobby Wiryawan
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : Indonesian Journal of Multidisciplinary Science

 1 
The Influence Of Implementing A Reward And Punishment System On Employee Work Motivation: A Case Study At PT XYZ Smelter Mineral And Metal Company Allo, Marsianus Ramba; Saputra, Bobby Wiryawan
Indonesian Journal of Multidisciplinary Science Vol. 4 No. 9 (2025): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v4i9.1136

Abstract

his study examines the influence of implementing a reward and punishment system on employee work motivation at PT XYZ, a mineral and metal smelter company located in South Halmahera Regency, North Maluku Province. The research uses a quantitative approach involving 255 respondents selected through stratified and systematic sampling from a population of 4,245 employees. Data were collected through questionnaires and analyzed using SPSS. The results indicate that both reward and punishment significantly affect work motivation, with reward showing a stronger statistical influence. Reward mechanisms such as performance bonuses and recognition enhance employee engagement, while punishment, applied proportionally through warnings or sanctions, helps maintain discipline. Regression analysis reveals that the combined implementation of reward and punishment explains 37.8% of the variance in work motivation. These findings support Herzberg's Two-Factor Theory, suggesting that reward acts as a primary motivator, while punishment serves as a hygienic factor to prevent dissatisfaction. This study highlights the strategic role of a balanced reward and punishment system in shaping productive employee behavior and offers practical insights for similar industrial organizations seeking to enhance workforce motivation and performance.
The influence of educational service quality on parent and student satisfaction in Private High School X, Bandung City Slamet, Yehezkiel Bobby; Saputra, Bobby Wiryawan
Indonesian Journal of Multidisciplinary Science Vol. 3 No. 10 (2024): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v3i10.937

Abstract

The purpose of this study is to determine the influence of the quality of educational services on the satisfaction of students and parents of students at private high school X, Bandung City. This research was conducted in West Java Province, especially at Senior High School (SMA) "X" Bandung city which is a private school with a national level plus and accredited A. The population of this research is all students in grades 10, 11, and 12 totaling 68 people and their parents, namely 34 people. From the results of the research data processing, it was found that the dimension that had the lowest average value compared to other dimensions both from the responses of parents and students was tangibles. The average score of the students' responses was 3.06 with the good category, while the parents' responses had a value of 3.07 with the bad category. The quality of education services has a positive and significant influence on students' satisfaction with the total influence of 97.9%.
The influence of educational service quality, trust on the loyalty of students of Private Junior High School "X", Bandung City Douwes, Cornelia; Saputra, Bobby Wiryawan
Indonesian Journal of Multidisciplinary Science Vol. 3 No. 10 (2024): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v3i10.941

Abstract

The purpose of this study is to determine the influence of the quality of educational services on student loyalty, the influence between trust and student loyalty and the influence on the service quality through student trust in Private Junior High School (SMP) "X" Bandung City. The results of the study show that there is a positive and significant influence on trust with a total influence of 70.9%, 64.8%, 31.6%, and 96.3%, respectively. In addition, there is an influence of trust mediated by trust on the loyalty of students at SMP "X."
Co-Authors Allo, Marsianus Ramba Biliman, Zayyin Kamil Cecilia, Stephanie Douwes, Cornelia Indrawan, Muh. Arief Kuncoro, Yunus Mazeba, Marwita Three Rahma, Khansa Nadya Atika Setiawaty, Susanti Slamet, Yehezkiel Bobby Yuliawan, Wendi