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THE ANALYSIS OF READING MATERIALS IN SENIOR HIGH SCHOOL TEXTBOOK GRADE X BASED ON KTSP Firdaus, Muhammad Farhan; Al Fatih, Muhammad; Ismariyanto, Arda Mageso; Ikaningrum, Rini Estiyowati
Journal of Research on Applied Linguistics, Language, and Language Teaching Vol. 7 No. 2 (2024): Journal of Research on Applied Linguistics, Language and Language Teaching
Publisher : Faculty of Education and Teachers Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31002/jrlt.v7i2.1762

Abstract

The purpose of this study was to describe whether the reading material in English textbooks for 10th-grade high school students was by KTSP, and the school fulfilled the content, language use, and readability aspects, as well as the advantages and disadvantages of the 10th-grade reading material through swot analysis. The researcher uses the descriptive qualitative method for a detailed explanation. The results will be described in words without any statistical calculations. The data were collected from the reading section of the textbook and, more importantly, the SWOT analysis results as a complement to the explanation of the previous explanation. The checklist form was used during the research analysis. The findings show that the strength and weaknesses of each material and learning will be found.
Evaluation of The Quality of Gojek Online Transportation Driver Services Based on Customer Satisfaction Level in The City of Surabaya Adilah, Fira; Al Fatih, Muhammad; Ahmed Muse, Abdurrahim; Amrozi, Yusuf
SAINTEKBU Vol. 16 No. 01 (2024): Vol. 16 No. 01 January 2024
Publisher : KH. A. Wahab Hasbullah University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the city of Surabaya, the use of online transportation applications is increasing and has become one of the popular transportation options. With the increase in public interest in the use of online transportation, various companies are competing with each other to further innovate in the process of developing online transportation applications. PT. Go-Jek Indonesia is one of the online motorcycle taxi companies that claims to be able to provide practical and fast services in the midst of congestion problems faced by people in several cities. This study aims to evaluate the quality of Gojek online transportation driver services based on the level of customer satisfaction in the city of Surabaya. The method used in this study uses a qualitative method. The data collection techniques carried out in this study used interview techniques and document studies. From the results of interviews and document studies in this study, it can be concluded that the service provided by Gojek drivers to passengers is of good quality so that it provides satisfaction to customers as expected. Although some of them said they were satisfied with the service that had been provided by the driver, there were still some improvements that needed to be made and improved for the performance of the Gojek company in order to improve or improve the company's brand image.