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Civil Service as Public Servant: Responsive, Reliable, and Adaptive to Digital Technology Arifin, Antoni Ludfi; Solihin, Dadang; Murni, Sylviana
Monas: Jurnal Inovasi Aparatur Vol. 6 No. 2 (2024): November
Publisher : Badan Pengembangan Sumber Daya Manusia Provinsi DKI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54849/monas.v6i2.237

Abstract

The Civil Servant (ASN) plays a crucial role in improving the quality of public services in Indonesia. This study aims to analyze service-oriented ASN from the aspects of responsiveness, reliability, and the use of information technology in delivering public services. The methodology employed is a literature review, utilizing more than 50 scholarly articles and other relevant academic sources. The findings indicate that a service-oriented ASN is characterized by responsiveness, reliability, and effective use of digital technology in striving to provide services that satisfy the public. ASN’s responsiveness to public complaints, consistency in service delivery, and use of e-government as an effective communication tool contribute to public trust. This study provides recommendations for government agencies to continuously develop ASN competencies, streamline bureaucratic procedures, and leverage information technology for more efficient and transparent service delivery.
DANANTARA: PILAR EKONOMI ATAU BEBAN NEGARA? Solihin, Dadang; Arifin, Antoni Ludfi; Nugroho, Joko
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 1 (2025): JMBI UNSRAT Volume 12 Nomor 1
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i1.61256

Abstract

Indonesia is entering a new era in state wealth management through Danantara, a national investment institution expected to serve as a strategic instrument for economic development and improving public welfare. Danantara is designed to optimize state assets, accelerate economic development, and enhance Indonesia’s global competitiveness. This study aims to explore the potential and challenges in the implementation of Danantara as an instrument for national economic restructuring and redistribution. This research employs a descriptive qualitative approach using a literature review that includes academic references, policy documents, and international case studies. The findings indicate that Danantara holds significant potential in strengthening the national economy, improving asset management efficiency, and attracting strategic investments. However, challenges such as the potential for political intervention, governance inefficiency, and the risks of corruption and nepotism remain significant barriers. With the implementation of good governance and sustainable investment strategies, Danantara has the potential to become a key pillar in national economic development.