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All Journal Jurnal Biologi Udayana Jurnal Penelitian Ekonomi Akuntansi (JENSI) Prosiding Conference on Research and Community Services Jurnal Pengabdian Masyarakat Waradin Tuturan: Jurnal Ilmu Komunikasi, Sosial dan Humaniora
Nia Agustina
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Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Economics, Econometrics & Finance Education Mathematics Social Sciences Other

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Journal : Jurnal Penelitian Ekonomi Akuntansi (JENSI)

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Penilaian Kinerja dengan Menggunakan Konsep Balanced Scorecard Rezki Zurriah; Nasrul Kahfi Lubis; Isna Ardila; Nia Agustina
Jurnal Penelitian Ekonomi Akuntansi Vol 8 No 2 (2024)
Publisher : Program Studi Akuntansi Fakultas Ekonomi Universitas Samudra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33059/jensi.v8i2.10110

Abstract

This study aims to determine and analyze the performance assessment of PT. Bank SumutkcpPulo Brayan which is measured from a financial perspective, customer perspective, internal business process perspective, growth and learning perspective. Sampling in this study is to use a saturated sample selection (simple non random sampling). Data collection techniques in this study were interviews, questionnaires, and literature study, documentacion. The data analysis method used was descriptive qualitative analysis method. The results showed that the assessment of the performance of the PT. Bank SumutKcpPulo Brayan when measured from a financial perspective the results were very bad, the performance assessment of the PT. Bank SumutKcpPulo Brayan when measured from the customer's perspective was good, the performance assessment of the PT. Bank SumutKcpPulo Brayan when measured from the perspective of internal business processes are good, and the performance appraisal of the office of PT. Bank SumutKcpPulo Brayan when measured from a growth and learning perspective is good.
Co-Authors Andri Andri Angelina Maharani Annisa Farzana Firdausi Desvia Silvana Dewi Astriany Esa Esa Fachrul Rozy Hamdani, Syarif Irma Mardiah Isna Ardila Mohamad Yusuf Nasrul Kahfi Lubis Nova Umi Soimah Nur Asni Setiani Rezki Zurriah Riki Wahyudi Santri Salam Suci Rahmadani Yeni Tavia