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Consumer Protection in Digital Transactions: An Evaluation of Regulation and the Effectiveness of Law Enforcement Anwar Anwar; Samsudin Arifin Dabamona; Harry A Tuhumury
Leges Privatae Vol. 1 No. 6 (2025): APRIL-JOY
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/9x7nf695

Abstract

This study examines the protection of consumers in digital transactions in Indonesia by evaluating existing regulations and the effectiveness of law enforcement. With the rapid expansion of Indonesia’s digital economy, consumer rights face increasing challenges due to gaps in legal frameworks and enforcement mechanisms. Key laws analysed include the Consumer Protection Law, the Electronic Information and Transactions Law, and the Personal Data Protection Law. While these regulations lay foundational protections, they often lack specificity and adaptability to the dynamic digital marketplace. The enforcement landscape is constrained by limited resources, fragmented institutional coordination, and insufficient judicial expertise, which hamper effective resolution of consumer disputes. A comparative analysis with jurisdictions such as the European Union and Singapore reveals best practices in regulatory clarity, empowered supervisory bodies, and consumer education that Indonesia could adopt. Empirical data highlights the urgency of reform as digital transactions and related consumer complaints grow rapidly. The study recommends legislative updates tailored to digital commerce, enhanced enforcement capacity through specialised authorities, and strengthened consumer awareness initiatives. These measures aim to establish a more robust and responsive consumer protection system, fostering trust and fairness in Indonesia’s digital economy. The findings contribute to ongoing discourse on balancing innovation and consumer rights in the digital age.
Perspektif Wisatawan Milenial terhadap Manajemen Pengembangan  Pariwisata Pesisir di Kota Jayapura Samsudin Arifin Dabamona
Reliability: Jurnal Ilmu Manajemen Vol. 1 No. 1 (2023): Jurnal Reliability
Publisher : Faculty of Business and Economics, Universitas Yapis Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55098/g0zmcb62

Abstract

Papua merupakan daerah yang berpotensi besar untuk pengembangan wisata pesisir dan menjadi alternatif wisata yang telah ada. Sementara, wisatawan milenial merupakan kelompok yang cukup menentukan trend dan jenis pariwisata saat ini. Penelitian ini bertujuan memahami perspektif kelompok dan membantu dalam mengidentifikasi konsep manajemen pengembangan sekaligus sebagai masukan dalam industri wisata di pesisir wilayah Jayapura, Papua. Dengan menggunakan teknik analisa analisa tematik, penelitian ini mengidentifikasi beberapa tema yang dapat membantu memahami sudut pandang wisatawan milenial. Meskipun berpotensi besar terhadap pertumbuhan ekonomi, jenis wisata ini perlu mempertimbangkan resiko lingkungan dan sosial budaya serta perlu menekankan pada keberlanjutan