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Journal : Jurnal Informatika Global

Pengembangan User Interface Pada Website Geopark Belitong Dedi Haryanto; Apriansyah Apriansyah; Wempy Pirgana
Jurnal Informatika Global Vol 12, No 1
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v12i1.1957

Abstract

The more advanced the times, the more new things are found and one of them is world heritage. This world heritage can be in the form of geological heritage, cultural heritage, heritage, biological heritage, etc. This arises from the human initiative to find new things which then this heritage will be preserved and maintained. Then the various heritages are processed and preserved through Geoparks. An Earth Park (Geopark) is a single or combined geographic area, which has a Geological Heritage Site (Geosite) and valuable landscapes, related to aspects of Geological Heritage (Geoheritage), Geological Diversity (Geodiversity), Biodiversity (Biodiversity), and Cultural Diversity (Cultural Diversity), and managed for conventional purposes, education, and sustainable community economic development with the active involvement of the community and local government, so that it can be used to foster public understanding and concern for the earth and the surrounding environment. throughout the world without exception, and all under the auspices of UNESCO. UNESCO is an abbreviation of the United Nations Educational, Scientific and Cultural Organization) or the United Nations Educational, Scientific and Cultural Organization which was founded in 1945. The purpose of the organization is to support peace and security by promoting cooperation between countries through education, science and culture in order to increase mutual respect based on justice, the rule of law, human rights, and essential freedoms. To Improve the Belitong Geopark Information Center Has a Website to provide information to the public globally. From the analysis of the Geopark Website, there are several layouts and color choices that do not fit well. Therefore, through this research, a User Interface was developed on the Geopark Website so that it is easy to use by users, has a good User Experience and has a good user interface quality. Keywords: Geopark, Unesco, PBB, User Interface, User Experience
Desain Aplikasi Pelayanan Keluhan Pelanggan Icon+ Berbasis Mobile Pada PT. Indonesia Comnet Plus SBU Palembang Apriansyah Apriansyah; Zulhipni Reno Saputra; Al Amalul Khoir
Jurnal Ilmiah Informatika Global Vol. 13 No. 3
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v13i3.2687

Abstract

Along with the increasing number of internet service users at PT Indonesia Comnets Plus (ICON+), the number of customer complaints about the services received also increases. At this time PT. Indonesia Comnets Plus (ICON+) still does not have a system that accommodates customer complaints. Therefore, the author focuses on the purpose of this study to design a Customer Complaint Service Application design for PT. Indonesia Comnet Plus (ICON+) Palembang branch. The customer complaint application at PT Indonesia Comnets Plus (ICON+) is designed using the UML (Unified Modeling Language) tool which is used to describe the system designed and to make it easier to visualize the system designed by the author. This application is designed using Figma to design the user interface. Meanwhile, to design the database design the author uses a sqlite database. The research method applied in this research is the development of the waterfall method which describes a systematic and sequential approach (step by step) in software development. (ICON+). Where customers can submit complaints through this application without having to come directly to the ICON + Office to be more effective and time and cost efficient. As for PT PT Indonesia Comnets Plus (ICON+) this application can provide convenience in managing customer complaints related to services that are being used by PT Indonesia Comnets Plus (ICON+) customers so that they can be handled properly.Keywords : ICON+, Design, Mobile, UML, Waterfall